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How to Fix iTunes Error 0xe8000065?

Posted by Brian Davis on Oct 14, 2021 10:52 AM • Category: Fix iPhone Issues
4 mins read

iTunes is a frequently-used desktop program for iOS users as an iPhone/iPad/iPod expand functionality. You can use iTunes to play and manage your media like music or video. It can also help you backup and restore your iOS device. However, sometimes you need to sync your iPhone with iTunes, there is a notification: iTunes could not connect to this iPhone an unknown error occurred 0xe8000065. Why this issue happens and what we can do to solve it quickly and safely? In this post, I will show you the top best solutions to help you overcome this troublesome issue.

itunes error 0xe8000065

Part 1. Why does 0xe8000065 occur on my iPhone and iTunes?

Because of the connection between iPhone and computer, you can check whether if you had used a broken lightning cable. If you rule that out, the problem may be in the software. A software glitch will make your iPhone suffer connection issues like iTunes error 0xe8000065. If you are using an outdated iOS version, iTunes version, or even Windows version, this issue may frequently show on your computer. Also, antivirus on your computer will stop your iTunes process mistakenly.

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Part 2. Top 5 ways to fix iTunes error 0xe800065

Method 1. Close antivirus on your computer

antiviru software

Though iTunes can protect our computer from virus attacking efficiently, it may deem your iTunes as a virus mistakenly. You can update your antivirus program to the latest version, or close it temporarily while connecting iPhone to iTunes. It should be a good choice for you to fix the iPhone error 0xe8000065 that appears on iTunes.

Method 2. Fix iTunes error 0xe8000065 using TunesKit iOS System Recovery

There are many ways and choices for us to fix this issue. As for me, I think an iOS fixing tool like TunesKit iOS System Recovery is an effective way. It can solve most iOS issues like iOS 15 update not showing up, iPhone stuck on preparing iPhone for restore, iPhone shows unread text messages but there are none. TunesKit iOS System Recovery can fix your iPhone quickly without data loss.

tuneskit ios system recovery

Characteristics of TunesKit iOS System Recovery:

  • Fix iTunes error 0xe8000065 effectively
  • Avaliable on Mac/Win and supports iOS 15/14
  • Provide Standard Mode and Advanced Mode to fix
  • Professional and dedicated iOS fixing feature
  • Fix your iOS devices without losing any data
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Try It Free safe 600,000+ Downloads

Let's see the detailed tutorial about fixing iTunes error 0xe8000065.

Step 1Connect your iPhone to computer

connect iphone

First, please connect your iPhone to TunesKit iOS System Recovery. Once your iPhone is connected to your iPhone, TunesKit will start to detect your iPhone. As a standard feature, you can enter or exit Recovery mode within one click.

Step 2Select a mode

select a mode

There are two modes in TunesKit iOS System Recovery, Standard Mode and Advanced Mode. To fix iTunes error 0xe8000065, the Standard Mode is appropriate. The Advanced Mode is powerful enough to fix complex issues like unlocking a disabled iPhone, however, it will erase all your iPhone data.

Step 3Download firmware package

download firmware

Click the Download button to the next step. TunesKit will download the needed firmware package that can fix your iPhone error 0xe8000065. Please correct it manually if the given information in the interface is wrong.

Step 4Fix your iPhone stuck on preparing iPhone for restore

fix ios

TunesKit iOS System Recovery will start to fix your iTunes error 0xe8000065. This process will take several minutes and your iPhone will back to its normal state soon.

Method 3. Update your iOS version to the latest

update your iOS version

An outdated iOS version will cause various iOS bugs like iTunes error 0xe8000065. Apple Inc. will push new iOS versions that come with bug fixes and new features at set intervals. Update your iPhone to the latest iOS version is usually a wise choice for iOS users to keep away from iPhone issues. You can update your iPhone to the latest version via Settings > General > Software Update.

Method 4. Update your iTunes version

update itunes version

You should update the iTunes version when you see the notification "iTunes could not connect to this iPhone an unknown error occurred 0xe8000065", you can consider updating your iTunes to the latest version to fix this issue. You can update your iTunes via Help > Check for updates. Or you can visit the Apple website and download a new iTunes installation package there.

Method 5. Use another cable

change a cable

Check if the cable you are using is broken. You can use another lightning cable to connect your iPhone to the computer. The MFI certified cable is the best option. MFI stands for Made For iPhone/iPad/iPod, which can protect your iPhone from damage or iTunes error 0xe800065 while connecting your iPhone to a computer. Besides, you can try to connect your iPhone to a computer using a USB 3.0 port, which can offer users a faster transfer speed.


For iOS users, iPhone always works perfectly in daily entertainment and work. However, sometimes it will meet unknown issues like iTunes error 0xe8000065. These troublesome issues will waste a lot of time troubleshooting and fixing. Therefore, I think an iOS fixing program like TunesKit iOS System Recovery is convenient to solve the emergency we may meet.

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