"The iPhone could not be restored. An unknown error occurred (4010)." Have you received this message when you are restoring iPhone? If your answer is yes, you just got the iTunes error 4010.
When you get a new iPhone or when your iPhone meets some problems such as iPhone stuck on Apple logo, you are required to use iTunes to restore iPhone. But at times, an annoying problem appears and stops the restoration. This problem is called iTunes error code 4010. Listed in this passage are 6 methods which can help you get rid of this error. They are also workable for iPad if your iPad meets a similar problem.
- Possible reasons for iTunes error 4010
- How to fix iPhone error 4010
- Tip 1. Check the network connection and USB connection
- Tip 2. Troubleshoot iTunes error 4010 caused by iOS system problems
- Tip 3. Shut down anti-virus software
- Tip 4. Update iTunes version
- Tip 5. Restart iPhone
- Tip 6. Contact Apple for help
Possible reasons for iTunes error 4010
Here are some reasons for this error. Check them and try to find the one that causes the issue on your iPhone.
Anti-virus software: Some security software on your iPhone may interrupt the restoring process of iTunes and cause this problem.
Outdated iTunes: When you use iTunes to do anything, you need to update it to the latest version or some problems may appear.
iOS system problems: The iOS system is prone to meet errors and they may lead to this iTunes error.
Other problems: There are some other problems such as the hardware issue.
How to fix iPhone error 4010
You already know some of the most possible reasons for this error. Now, let's see some iTunes error 4010 solutions.
Tip 1. Check the network connection and USB connection
Firstly, let's try the easiest iTunes error 4010 solution. You do not need to repair anything. You only need to check two things that are indispensable for restoring iPhone. Make sure that they are going well. These two things are the network connection and the USB connection. Connect iPhone and your computer to stable Wi-Fi or cellular data. Besides, use an original USB cable, which is not broken.
Tip 2. Troubleshoot iTunes error 4010 caused by iOS system problems
This restore error on your iPhone may be caused by iOS system problems of your iPhone. To fix iOS system problems, the best choice is to use an iOS system recovery software. TunesKit iOS System recovery, a reliable iOS repair tool, can fix iPhone error 1671, iTunes error 54, iPhone stuck on black screen of death, frozen screen, disabled screen, boot loop screen, and other 50+ iOS system issues. It can overcome almost any iOS system issues on iPhone, iPod touch, iPad, and Apple TV. You can use two modes: Standard mode and Advanced mode. Use the first one to fix some common issues including iTunes error code 4010 without data loss. Use the second one to fix relatively serious issues.
3 steps are listed below to help you obtain the method to use TunesKit to fix this problem.
5 Key Features of TunesKit iOS System Recovery
- Resolve 50+ kinds of iOS problems like iTunes error 50, app crashing and so on.
- Support almost all iOS devices and iOS versions.
- With Standard and Advanced Modes to fix common and serious issues.
- One-click to enter or exit recovery mode for free.
- Easy steps and user-friendly interface.
Step 1Turn on TunesKit
Connect the iPhone with a computer and run TunesKit iOS System Recovery. Click the Start button.
To fix iTunes restore error 4010 on iPhone, you can choose the Standard mode. Tap the Next button.
Step 2Download firmware package
Read and check the information given by TunesKit. Correct the wrong information. Then choose the Download button.
Step 3 Fix iTunes error 4010
Click the Repair button and wait until it gives a hint telling you the repair is completed.
Tip 3. Shut down anti-virus software
To protect the security of our computer, the anti-virus software sometimes mistakenly functions by interrupt the normal restoring of iTunes. And the interruption will further make the iTunes error 4010 takes place. That's why I want you to shut down all the anti-virus software you have and try to restore iPhone again.
Tip 4. Update iTunes version
As I told in the former part, the outdated iTunes version is bad for the health of iTunes and is easy to cause this iTunes restore error 4010. You must check and update iTunes to the latest version.
Update iTunes on Mac: If you use a Mac computer, you can go to the App Store directly and check if there is a need to update iTunes.
Update iTunes on Windows: Open iTunes. Click the Help option and choose the Check for Update choice.
Tip 5. Restart iPhone
When people have some problems that they do not know on iPhone, they always like to restart iPhone. And mostly it really works! In this case, restarting iPhone is still worth trying.
Hold the (top button for iPhone 5, or earlier models; side button for iPhone 6, 7, 8; either volume button and the side button for iPhone X, 11, 12) until the power off slider appears on your iPhone. Drag it and wait 30 seconds to turn off iPhone. Hold the (top button for iPhone 5, or earlier models; side button for other models) until you see the Apple logo appears.
Tip 6. Contact Apple for help
If you find all these methods are not suitable for your device, just contact Apple. You can send an email or make a call to them. Or you can find an Apple store or Apple authorized service center near you to ask for help.
These are 6 solutions for iTunes error 4010. If you have any question about this problem, just tell us in the Comment. Have any useful methods that can fix this error or suggestions for this article? Share with us with an email or a comment.