background images
iconTunesKit iOS System Recovery
  • Repair 150+ iOS problems like stuck on Apple logo, boot loop, etc.
  • Fix various iOS/iPadOS issues at home, no data loss at all
  • Enter and exit Recovery Mode on iPhone/iPad/iPod touch for free
  • Reset iOS device to factory settings without password
Try It Free Try It Free

Fixed: Health App Not Tracking Steps on iPhone?

Updated by Brian Davis on Dec 27, 2023 4:15 PM • Category: Repair iPhone
5 mins read

Nowadays, more and more people care about their health and are keen on going to a gym or using some fitness applications to help them exercise. Apple Health app is one of those applications. It is a built-in app of iPhone devices running iOS 8 and later. Using the Health app, they can easily know how long have they walked or run and whether they should run more. Mostly, this app functions very well, but sometimes, it has some problems. One of the common problems is that the Health app not tracking steps.

In this post, we'll explore the reasons that lead to this issue and show you 7 effective methods to get it fixed immediately.

health app not tracking steps on iPhone

Part 1. Why is My Fitness App Not Tracking My Steps?

The reasons why this Health app stops working are hard to find out. It may be caused by iOS malfunction or other system issues. If you meet this problem there are indeed some helpful suggestions for you in this post. In most cases, this problem can be due to software issues. However, it would be a better choice for you to send your iPhone to an Apple Store if your iPhone has ever been dropped or water damaged.

Part 2. Top 5 Methods to Fix Health App Not Tracking Steps on iPhone

If your iPhone not tracking steps, you can now follow the 7 practical solutions below to fix the problem efficiently.

Way 1. Get a Professional iOS System Recovery Software

Compared to search for the correct method on internet with much hard work, why not just choose to use iOS system recovery software like TunesKit iOS System Recovery. This software focuses on solving the system errors of iOS. It can fix 150+ iOS system issues, including iPhone stuck in headphone mode, black screen, white screen, blue screen, red screen, frozen screen, disabled screen, boot loop screen, iOS update failure, restore error, iPhone activation error, etc. And it supports iPhone, iPad, and iPod touch.

It provides users with four functions, including iOS System Repair, Reset Device, Downgrade or Upgrade iOS, and Enter/Exit the Recovery Mode for free. If you choose the iOS System Repair module, it will offer two modes: Standard mode and Advanced mode.
Standard mode: Fix some common issues, like iPhone stuck in recovery mode, Apple white logo, and black screen, etc. Repair process under this mode will not cause data loss.
Advanced mode: Fix relatively serious issues, like iPhone is disabled connect to iTunes, iPhone locked and iTunes connection error.
Repair process under this mode will cause data loss.

tuneskit ios system recovery

TunesKit iOS System Recovery Key Features

  • Fix iPhone not tracking steps issue on iPhone and other iOS devices
  • Easy to operate with a clear interface
  • Offers Standard Mode and Advanced Mode
  • No data loss during the repair process
  • One click to enter/exit the recovery mode for free
Try It Free 800,000+ Downloads
Try It Free 600,000+ Downloads

3 steps are listed below to help you understand how to use it quickly.

Step 1Connect the iPhone with Your PC

Connect the iPhone with your computer with the help of a USB cable. Start TunesKit iOS System Recovery for Windows. Then enter or exit Recovery Mode by clicking the corresponding button. Choose the iOS System Repair module and click the Start button.

connect iphone

To fix Health app not counting steps without data loss, you need choose the Standard Repair button. And tap the Next button.

select mode

Step 2 Download Firmware Package

Since you need to download the latest iOS firmware package before fixing the system of your iPhone, you need to give the software the information of your iPhone first. This program will detect the information by default. But you still need to check them by yourself again to make it all correct. When that is done, click the Download button to download the firmware package.

check infomation

Step 3 Fix iPhone Not Counting Steps Issue

Just click the Repair button, and it is the last step. When the process is done, your health app not working issue will be solved.

fix health app not tracking steps

Way 2. Check Health App at Privacy Settings

If you open the button of some apps at Privacy Settings, they can access your private information. So, think twice to make sure you believe in the app that you will open at Privacy Settings.

When you want to fix Health app not counting steps on iPhone, go to check whether Health has been turned on at Privacy Settings. Go to Settings of your iPhone first, and click Privacy, open Motion & Fitness. Finally, check whether the button of Health has been turned on. If it is not, turn on Health. If it has been turned on, turn it off, wait for a while and turn on again.

check privacy settings

Way 3. Check Steps Data in Health App

The problem of Health app not counting steps may be caused by this app itself. Sometimes, the steps data has been collected by it but for some reasons, it is not presented successfully. On this occasion, you need to go into the Health app and check. First, go to Health app. Next, choose Health Data section. Choose Fitness and click the Walking + Running Distance button. At last, check the Show on Dashboard button. If it is closed, turn on this button.

health dashboard

Way 4. Disable Low Power Mode

To resolve the issue you're experiencing, disabling Low Power Mode should help. This mode restricts certain functions on your iPhone to conserve battery life. Open the Settings on your iPhone and go to "Battery". Find the "Low Power Mode" option and make sure it is toggled off.

disable low power mode

Way 5. Restart iPhone

When your Health app not counting steps at iOS 12 or later, just simply restart the iPhone. There is a high possibility that Health app starts to count steps after you restart your iPhone. Follow the steps below.

Step 1: Press and hold the buttons which are marked at the picture. Wait till the Slide to Power Off shows. Swipe it. Now you have closed your iPhone.
Step 2: Then you need to open it. Push and hold the button marked again.
Step 3: Use your passcode to start up.

restart iPhone

Way 6. Reset All Settings

In case the above four methods are not working, the chances are that Settings is something wrong with your iPhone. The Reset All Settings feature on your iPhone allows you to delete all the custom settings and turn your iPhone back to its default state. Upon successfully resetting your iPhone Settings, the fitness app not counting steps issues will no longer exist. You can reset your iPhone via:

Step 1: Launch the Settings app on your Home screen;
Step 2: Tap on the General option;
Step 3: Scroll down until you see the Reset option;
Step 4: Click on the Reset All Settings.

reset all iphone settings

Way 7. Update Your iPhone

Apple releases new versions of iOS to address software problems and introduce fresh features. Updating your iPhone to the latest iOS version might resolve the issue of the Health app not counting properly. To update your iPhone, go to Settings, scroll down and navigate to General. Select "Software Update" to check for updates.

update to ios 17

Part 3. Conclusion

To fix the problem of Health app not tracking steps on iPhone, you can use the 7 suggestions this passage talked about. Among these methods, using TunesKit iOS System Recovery is the most effective one. Because it can fix this problem easily and can also fix many other iOS system issues without data loss. Are there any other ways that can fix the Health app problem? If you know, why not share your good ideas at the Comment!

Try It Free Buy Now
Try It Free Buy Now

Add a review

Home > Repair iPhone > Fixed: Health App Not Tracking Steps on iPhone?