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iPhone X Screen Went Black But Still Works: Best 10 Solutions

Updated by Brian Davis on Mar 1, 2024 4:30 PM • Category: Fix iPhone Issues
5 mins read

Many iPhone X users complain that their device turns completely black, but it keeps vibrating, getting notifications, and calls, which seems everything working in order. However, no matter how many times they tried tapping on the screen, it was still black.

iPhone X black screen is a bug that prevents the device from turning on or restarting. It happens when an iPhone X has been shut down with a force quit, and its display has been turned off before it can be turned back on.

If your iPhone X screen went black but still works, this post gives you 10 effective tips to get rid of it.

fix iphone x screen went black but still works

Part 1. Why iPhone X Screen Went Black But Still Works?

The iPhone X black screen issue can be perplexing, as the device appears to be functioning normally despite the screen being black. This section will help you understand the possible cause of the iPhone X black screen.

1. Hardware failure. The black screen of death on an iPhone X is caused by a hardware failure with the device. This can be an issue with the screen itself, the battery, or a component of the device.

2. Software glitch. Sometimes, a software glitch can also lead to a black screen issue. This might be caused by a recent software update, incompatible apps, or system errors.

3. Force quitting and delayed screen activation. If the iPhone X is force-quit or an app crashes, it may result in a situation where the screen turns off before it can turn back on. This can lead to a black screen while the device continues to function in the background, receiving notifications and calls.

4. Power-related problems. If the iPhone X's battery is critically low or drained, the screen may not turn on even if the device is still operational. If there are interruptions or issues with the charging process, such as a faulty charger or cable, it can also prevent the screen from turning on.

Part 2. Best 10 Tips to Fix iPhone X Black Screen

To fix your iPhone X black screen issue, we have tested some potential solutions which are listed below.

Tip 1. Force Restart iPhone X

With the release of the iPhone X, Apple introduced a new feature called "Force restart." This is a quick and convenient way for users to restart their iPhones if they encounter unforeseen circumstances. For example, force restarting could fix the iPhone X black screen. The steps for force restart are as follows:

1. Press the Volume Up button and the Volume Down button, then press and hold the Side button.
2. Once the Apple logo appears, release both buttons.
3. Once the restart is complete, your iPhone will automatically reboot.

force restart iphone x

Tip 2. Charging the iPhone X for a While

The iPhone X screen goes black but still works because of an issue with the charging or a software glitch. Therefore, charging the device for a while and checking it is the second solution to the black screen of death issue. You can follow the quick steps here:

1. Plug the Lightning cable into a power outlet, and then plug the other end into your phone.
2. Make sure you're plugged into an open power outlet that doesn't have anything else connected to it.
3. Press the Power button on your iPhone X.
4. Wait for your iPhone X to blink its charging light.
5. After a while, check if it fixed the problem.

charge your iphone

Tip 3. Fix iPhone X Black Screen with TunesKit iOS System Recovery

Now let's come to a fixed solution for the black screen death issue. It is here that the TunesKit iOS System Recovery tool comes to your aid. The recovery tool helps you fix any iPhone X problem without seeking assistance from Apple Support.

Whether the device is stuck in recovery mode, has a white Apple logo, becomes frozen, or keeps restarting, the recovery tool has a fix for all. There are over 150+ solutions available. TunesKit makes a recovery without losing and leaking any data during the process. It provides the users with two recovery modes: standard and advanced, solving almost all software-related iOS problems.

Apart from fixing the iPhone X black screen problem, the TunesKit system recovery tool also helps you downgrade the device to previous versions without any data loss. You can get the device from the recovery mode in a single step, and reset your iPhone x to factory resetting without password.

tuneskit ios system recovery

Key Functions of TunesKit iOS System Recovery

  • Fix iPhone X/XR black screen issue without losing data
  • Repair 150+ iOS issues on iPhone, iPad, iPod touch
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  • Simple interface & Easy to use
  • Compatible with the latest iOS 17
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What are mentioned below are the steps using the TunesKit iOS System Recovery to fix iPhone X stuck on the black screen.

Step 1 Connect iPhone X

To make sure your iPhone is successfully detected by the TunesKit iOS System Recovery, you should use a stable USB cable to connect your iPhone to the computer. Click on iOS System Repair. And hit the Start button to continue.

connect iphone to PC

Step 2 Select repair mode

Click Standard Repair. It can fix the black screen issue without data loss. And if standard repair cannot fix the issue for you, please back up data and go to Deep Repair, which is designed to fix those tricky issues on iPhone.

select standard mode

Step 3 Start to fix iPhone X black screen

Here, you can see your iPhone's info. Check them carefully. Next, click the Download button. The firmware package will be automatically downloaded and verified on your device, then, click on the Repair button to fix the black screen. Done!

start to fix iphone x screen went black but still works

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Tip 4. Check Display Settings

Verify that the display settings on your iPhone X are correctly configured. Go to Settings > Display & Brightness and make sure the brightness level is appropriately adjusted. You can also try disabling Auto-Brightness and manually adjusting the brightness slider.

check display settings on iphone

Tip 5. Update or Reinstall Problematic Apps

If you suspect that a specific app is causing the black screen problem, try updating the app to the latest version. If that doesn't work, uninstall the app and reinstall it from the App Store.

update problematic apps on iphone

Tip 6. Reset All Settings

Resetting all settings on your iPhone X can help fix any system-related issues that may be causing the black screen problem. Note that this will not delete your data, but it will reset your preferences and settings. Here is quick guide for it:

1. Open your iPhone X and go to Settings > General > Reset > Reset All Settings.
2. Enter your passcode if presented, and then tap Reset All Settings. Wait until the process to complete.

reset all settings on iphone

Tip 7. Check for Software Updates

Keeping your iPhone X up to date with the latest software can help resolve potential bugs and issues. If your iPhone X black screen of death issue is caused by software glitch, you can try updating your system to fix it. Just follow the simple steps:

1. Go to Settings > General > Software Update, and check if any updates are available.
2. If there are, click Install Now and follow the on-screen instructions to install them.

update ios on iphone

Tip 8. Restore iPhone X via iTunes

Another way to resolve iPhone X black screen of death is by reverting the device to the factory settings. The steps are as follows:

1. Connect the iPhone X to the computer using provided USB cable.
2. Launch iTunes and allow it to recognize the device.
3. Click "Backup your iPhone to iCloud/This Computer"
4. After the backup is complete, click the "Restore" button. If you see a confirmation message to reset the device to factory settings, press "OK" to confirm.
5. Once the device restores to the factory setting, iTunes will download the latest updates to the device and complete the installation.
6. Now, check if the problem persists.

restore iphone via itunes

Tip 9. Restore iPhone X in Recovery Mode

If the black screen issue persists, you can try restoring your iPhone X using recovery mode. iPhone recovery mode allows users to erase the iPhone X, so you can set it up again. Now let's learn how to restore your device via recovery mode.

1. Connect your iPhone X to a computer with iTunes installed.
2. Then force restart it by pressing and holding the Side button and Volume Down button simultaneously until you see the recovery mode screen.
3. Follow the on-screen instructions in iTunes to restore your iPhone X.

restore iphone via itunes

Tip 10. Restore iPhone X in DFU Mode

Restoring the iPhone X in DFU mode is another solution for iPhone X black screen but vibrates. The device will update to the latest software and firmware in this mode. It is a more profound restore procedure. The steps are as follows:

1. Establish a connection between a Mac/Windows and iPhone X using a USB cable.
2. Quick press the Volume Up button and then the Volume Down button.
3. Hold the slider button until you see a black screen. Then, hold the Side button and Volume Down button together.
4. Continue to hold the Volume Down button but release the Side button.
5. You will notice nothing on the screen when the device is in DFU mode.
6. Now, you can restore the device.

restore iphone in dfu mode

Part 3. Final Words

So, here are 10 tips for you to fix iPhone X black screen but still on issue. If none of these solutions work, it's recommended to contact Apple Support or visit an authorized service center for further assistance. Remember to back up your device before attempting any restore process to avoid potential data loss. TunesKit iOS System Recovery is an effective repair tool to help you solve any iPhone issues. If you don't want to spend much time trying other tips, just use it!

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