9 Solutions to Fix GIFs Not Working on iPhone Issue

Updated by Brian Davis on Apr 27, 2021 6:32 PM

Q: "I just updated to the iOS 14.5, but then can't save gifs. It just saves frame of it as a photo. Do you have the same issue?" - Dx from Apple Developer.

Q: "I can't seach gifs (#images) in messages. I can access the app but can't search for images. The iMessage GIF search is not working on my iPhone. Can someone please tell me how to solve it?" - Yel from Apple Discussion.

Q: "My iPhone GIFs are not loading to messages. What can I do?" - Ozka from Apple Discussion.

They are here for all good reasons. With animated GIFs, you can cram a set of frames by animating any image into a single file. The result is an easy way to forecast dynamic content for online communication. Using animated GIFs is fun and a quick way to relay your message.

But it so happens that sometimes, animated GIFs suddenly refuse to work. There are various reasons for such mishaps. A recent upgrade, software crash, or physical damage may explain why are GIFs not working on iPhone. Don't worry if you are in this dilemma, check out the following possible fixes to get your GIFs working.

gifs not working on iPhone

Part 1. Best Way to Solve GIFs Not Working on iPhone hot tip
Part 2. Other Basic Ways to Have a Try
     Solution 1. Disable the Reduce Motion Function
     Solution 2. Turn on the #images Function
     Solution 3. Re-add #images
     Solution 4. Restart the Messages App
     Solution 5. Free up Memory Space
     Solution 6. Reset Your iPhone's Language & Region
     Solution 7. Update iOS
     Solution 8. Restore Your iPhone to Factory Reset
Part 3. More about GIFs Function on iPhone
Part 4. Conclusion & Suggestion

Part 1. Best Method to Fix GIFs Not Working on iPhone Without Data Loss

Every time when your iOS system has some issues, your data could accidentally get lost by solving the trouble with some common tips such as updating iOS or do a factory reset. The problem of GIFs not working is also on the scope. Opting for a solution that will save you any data loss is worth the take.

TunesKit iOS System Recovery is a professional iOS repair tool that will help you fix more than 50 kinds of iOS issues. It can fix iPhone stuck on Apple logo, stuck in DFU node, frozen screen, white screen issues, and many more. When you experience GIFs not working on iPhone problem, it gets you covered. The most important thing is that it will never cause any data loss when you use it to repair system issues. Besides, the program is easy to operate with an intuitive interface, fixing iOS problems can be quickly done in 3 simple steps.

ios system recovery

Why Choose TunesKit iOS System Recovery?

  • Resolve over 50+ iOS problems, including GIFs not working issue
  • Recover iOS to normal with 3 quick steps
  • It won't cause any during the process
  • One click to enter or exit the recovery mode automatically
  • Bypass iTunes errors, downgrade iOS version to the lower

Follow these steps to efficiently fix GIFs not working on iPhone with TunesKit.

1. Download TunesKit from the link provided above and then install it on your Mac or PC computer. Open the program and then connect your device to the computer;
2. Next, select the repair mode that's either the 'Standard' mode or the 'Advanced' mode. But in most cases, the Standard Mode will help you fix GIFs not working issue without data loss;
3. Verify your iOS device info and download the firmware package. Finally, hit the 'Repair' button to fix the issue immediately.

connect ios device

Part 2. Other Basic Ways to Try Fixing GIFs Not Working on iPhone

In this part, we've also tested and collected some other basic troubleshooting tips for you. Some of them have helped some users get out of trouble, and hope your GIFs not working issue can also be fixed.

Solution 1. Disable the Reduce Motion Function

The first common tip to solve GIFs not working on iPhone is to disable the Reduce Motion function. This function is designed to limit the screen movement and save the battery life of your phone. However, it normally reduces some functions such as limiting the animated GIFs.

1. Click on the 'Settings' option and pick on the 'General' tab;
2. Then select the 'Accessibility' option and scroll down to the 'Reduce Motion' option;
3. Check if it's enabled. If so, click to turn it off.

disable reduce motion

Solution 2. Turn on the #images Function

If the #image function is off, you are likely to experience GIFs not working on iPhone iOS 14 or other versions. You have to enable this function before using it.

1. Navigate to the 'Settings' option and then click on the 'Cellular' tab;
2. Click on the '#image' option to switch it on. It should work, but in some cases you may find GIFs not loading on your phone. If so, try the next solution.

Solution 3. Re-add #images

Animated GIFs may not load to your phone for various reasons. Probably, the #images didn't add correctly. It may be a result of interrupted power supply, internet disruption or other reasons. So, you have to re-load them once more.

1. To add #images, touch the 'Messages app' icon to run it;
2. Check for the app drawer from where to retrieve your #images;
3. Click on the "+" icon within the 'Messages' interface;
4. You can then add images by tapping the '#image'.

add #images again

Solution 4. Restart the Messages App

A refresh of your App is as good as a new installation. Restarting the 'Messages' App will help eliminate many background activities that could be hindering animated GIFs from not working on your iPhone.

1. Double-tap on your phone's home button and populate the recently used apps;
2. Once you locate the 'Messages' app, swipe it upwards. This should close the app;
3. After a few seconds, open the 'Messages' app and check whether your phone's Animated GIFs are back to normalcy.

restart message app

Solution 5. Free up Memory Space

Clearing your phone's cache is a quick way to create more room for the important stuff. You could be experiencing animated GIFs not working on iPhone because of limited space and inadequate speed. To clear the cache;

1. Open the 'Settings' and scroll down to the 'Safari' option;
2. The 'Safari' tab will populate several options, tap the 'Clear History and Website Data';
3. Then once a pop-up appears for confirmation, tap on the 'Clear History and Data' to confirm your action.

clear cache

Solution 6. Reset Your iPhone's Language & Region

Most phones maintain their country of origin's language. So, with a country-specific function, it automatically operates in that language. So, when some people echo why are GIFs not working on my iPhone, it's high time to understand that changing the region to the current country of the user is recommended.

1. First, click on the 'Settings' then scroll down to tap on the 'General' option;
2. Next, choose the 'Language & Region' option to change the settings as per your region. You'll also add in the correct 'Language' from the available options.

language and region

Solution 7. Update iOS

At times, it could be that your phone's operating system is slowing down certain operations. Upgrading your phone to a later version will help solve GIFs not working on the iPhone problem.

1. Open the 'Settings' option and then tap on the 'General' category. Next, click on the 'Software Update' option;
2. Check for available updates then tap on the 'Download and Install' option. Let the update continue untill completion.

update ios

Solution 8. Restore Your iPhone to Factory Reset [Data Loss]

This is another powerful mode of fixing GIFs not working on iPhone. Resetting your phone will help clear any bugs that are currently present in your device's software.

1. From the 'Settings' option, click on the 'General' category;
2. Then tap on the 'Reset' option and select the 'Erase All Content and Settings'. This will return your phone to its original state.

Note: Using this method will erase all the data and settings on your iPhone. Please make sure you've backed up all your important data before taking this step.

factory reset iphone

Part 3. More about GIFs Function on iPhone

As we know, GIFs get us great results! In this section, I'll show you more GIFs related questions and knowledge to help you use this feature better and easier. Here we go!

1. Can every iOS users use GIFs function in Messages apps?

A: No. GIFs from #images animate only in the Messages app on Apple devices. The #images app is only available in some countries, including the United States, United Kingdom, Canada, Australia, New Zealand, Ireland, France, Germany, Italy, India, Singapore, Philippines, and Japan. So users outside these countries are not able to use this feature at the moment.

2. How can I add a GIF from #images?

You can use #images in the Messages app and share GIFs with your family or friends. Just follow the steps below:

1. Open the Messages app and tap the Edit icon. Find a contact you want;
2. Tap the red #images app images app icon and search for a specfic GIF;
3. Tap the GIF you like and add it to your message.

3. How to save a GIF?

When you receive an interesting GIF from your friends, you can save it to the Photos app on your iPhone. The following is the quick guide:

1. Open the Messages app and find the message that has a GIF you'd like to save;
2. Tap and hold the GIF, and then tap 'Save'. If you're using iPhone 6S or above, you can use 3D Touch to save it by deeply pressing the GIF, swiping up and tapping 'Save'.

Part 4. Conclusion & Suggestion

Experiencing animated GIFs not working on iPhone issue may hinder you from expressing yourself as you tweet, make team announcements, or market via email. There is an in-depth message that GIFs carry other than ordinary Messages. These top solutions are good to get you off the hook. But remember that data loss is another serious issue. Several tools like TunesKit iOS System Recovery are helpful when it comes to fixes without data loss. Try it for free!

Try It Free Try It Free


has covered tech and entertainment for over 10 years. He loves technology in all its forms.

Leave a comment
Home > Fix iPhone Issues > How to Fix GIFs Not Working on iPhone


Safe & Clean

30 Days

Money Back

24/7 Customer



Free Upgrade