[2025] 5 Effective Solutions to Fix iPhone XR Unavailable

Updated by Brian Davis on Jul 2, 2025 • Category: Unlock iOS
4 mins read

Does anyone know how to unlock an unavailable iPhone XR? I have an old iPhone but forgot the correct screen lock passcode to unlock this old friend. I tried entering the possible passcode but all failed and my iPhone XR showed iPhone Unavailable. How can I unlock it?

iphone xr unavailable

If you are an iPhone user, you will probably have encountered the screen that your iPhone shows iPhone unavailable. Many iPhone XR users may choose to secure their iPhone by setting up a screen lock and Face ID.

Though screen lock and Face ID can protect our iPhones well most of the time, there are still chances that we may fail to unlock the device. It can be frustrating and confusing when our iPhone says iPhone unavailable when we enter the passcode. In this post, we will show you why your iPhone XR gets disabled, and what is the best solution to fix iPhone XR Unavailable.

Part 1. Why Does My iPhone XR Say iPhone Unavailable?

There is only one reason that may cause iPhone XR unavailable, and that is too many wrong passcode attempts. Because of the security system of iPhone, users have only ten chances to enter the passcode to unlock an iPhone. If users cannot unlock the iPhone in 10 passcode attempts, the iPhone will be unavailable and prevent anyone from entering the passcode.

If your iPhone XR is unavailable, it will take you time to unlock it. Fortunately, there are still some effective solutions for you to unlock an unavailable iPhone XR.

Part 2. Comparison of iPhone XR Unavailable Solutions

In this post, you will get 5 solutions to fix the iPhone XR unavailable issue. Here is an information table about those solutions.

Solution Key Features Need Passcode Limitation
Screen Passcode Enter your screen password when the frozen time ends. Yes (Screen Passcode) /
TunesKit iPhone Unlocker A desktop application that provides a guided, step-by-step interface to unlock your iPhone screen in one click. No /
iTunes Involves connecting the iPhone to a computer, manually entering "Recovery Mode" with a button sequence, and using iTunes to restore the device. No /
Find My iPhone Uses the Find My service on the iCloud website to remotely send an "Erase" command to the locked iPhone. Yes (Apple ID Password) /
iPhone "Erase" Feature An "Erase iPhone" option appears on the lock screen after multiple passcode failures. Yes (Apple ID Password) Only works on iPhones running iOS 15.2 or later.

Part 3. Fix iPhone XR Unavailable with Screen Passcode

If the "iPhone Unavailable" screen was caused by accident or just by others who don't know your screen password and you remember the correct password, this problem can be fixed easily by entering the correct screen password once the frozen time goes away. This method will not delete any data on your iPhone XR.

Part 4. Fix iPhone XR Unavailable without Screen Passcode

If you cannot remember the passcode, proceed to the troubleshooting methods.

Solution 1. iPhone XR Unavailable? Fix it with TunesKit iPhone Unlocker

If your iPhone XR is unavailable, taking the assistance of TunesKit iPhone Unlocker is the best solution for you. TunesKit iPhone Unlocker is a well-established iOS unlocking program that can help users to unlock iPhone, iPad, and iPod touch.

When your iPhone XR is unavailable, TunesKit iPhone Unlocker can help users remove the screen lock with several simple clicks. Besides unlocking iOS screen, TunesKit iPhone Unlocker also supports unlocking Apple ID, removing MDM restrictions, and bypassing Screen Time restrictions. With the concise and user-friendly interface, users can easily unlock any iOS device without encountering any hassle.

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Now, let's see how to fix iPhone XR unavailable by using TunesKit iPhone Unlocker.

Step 1Connect iPhone to Computer

To begin with, download and install TunesKit iPhone Unlocker on your computer. When your iPhone is detected, open TunesKit iPhone Unlocker on your computer. Select the Unlock iOS Screen feature and click on the Start button.

iphone unlocker

Step 2Put iPhone into Recovery Mode

Then, you will need to put your iPhone into Recovery mode. You can follow the on-screen instruction to put your iPhone XR into recovery mode. When your iPhone is in recovery mode, click on the Next button.

put iphone into recovery mode

Step 3Download Firmware Package

Then, you will need to download the firmware package via TunesKit iPhone Unlocker. Before downloading the firmware package, please check the on-screen information and correct it manually if there is anything wrong.

download firmware package

Step 4Fix iPhone XR Unavailable

After downloading the firmware package, TunesKit iPhone Unlocker will start to remove the screen lock from your iPhone XR and fix the iPhone XR unavailable problem.

fix iphone xr unavailable

You can refer this video for visial tutorials about how to unlock your unavailable iPhone XR.

Solution 2. How to Bypass iPhone XR Unavailable via iTunes

If you have iTunes or Finder installed on your computer/Mac, you can also use iTunes to restore your iPhone. iTunes is a multifunctional iOS tool that allows users to restore, transfer data, update, and back up iOS devices. Before using iTunes to restore your iPhone, your iPhone should be synced with iTunes. If not, you will need to put your iPhone into Recovery mode. Let's see how to fix iPhone XR unavailable via iTunes.

Step 1. Download and install iTunes from the official website. Then, connect your iPhone to the computer.
Step 2. When a little device icon appears on the top toolbar of iTunes, click on it.
Step 3. Hit on the Summary option.
Step 4. Click on the Restore iPhone option to fix iPhone XR unavailable.

restore iphone xr via itunes

Solution 3. Fix iPhone XR Unavailable via Find My iPhone

If the Find My iPhone feature is available on your iPhone XR, you can also use the built-in feature to fix the iPhone XR unavailable problem. Knowing the Apple ID and the correct passcode is necessary. Let's see how to unlock an unavailable iPhone XR via iCloud.

Step 1. Open a browser on your computer and navigate to the iCloud.com website. Log into your Apple ID account and enter the passcode.
Step 2. Select the Find My iPhone feature.
Step 3. Click on the All Devices option and select the iPhone XR that is unavailable.
Step 4. Hit on the Erase iPhone option to remove the screen lock from iPhone XR.

unlock iphone xr via icloud

Solution 4. Fix iPhone XR Unavailable Lock Screen via iOS Built-in Feature

If your iPhone XR is now using iOS 15.2 or the later iOS version, you will see an Erase iPhone option when your iPhone is stuck in unavailable screen. Here you can get the detailed guide on how to use Erase iPhone to fix your iPhone XR unavailable.

Step 1. Click the Erase iPhone option at the bottom right of the unavailable screen.
Step 2. Enter the Apple ID and the correct password.

erase iphone xr via ios built-in feature

Part 5. FAQs about iPhone XR Unavailable

  • Q1: How can I prevent the "Unavailable" issue in the future?

    First of all, you can use a passcode that you can easily remember or store it securely. Then, you should enable biometric authentication (Face ID) for convenience. Finally, regularly backing up your iPhone via iCloud or iTunes in case the data lose when you try to unlock your device using above methods.

  • Q2: What should I do if none of the solutions work?

    If you're unable to fix the issue, you can try to contact Apple Support for professional assistance, or visit an Apple Store or authorized repair center.

  • Q3: Will fixing the "Unavailable" issue erase my data?

    Yes, all of these methods involve erasing your data unless you've backed it up. Always back up your device regularly to prevent data loss in such situations.

Part 6. Conclusion

There are many solutions to fix an iPhone XR if it is stuck in the unavailable screen. If your iPhone XR is unavailable, you can try using the above 5 solutions to unlock your iPhone. If your iPhone hasn't synced with iTunes before or you can't remember the Apple ID passcode, using TunesKit iPhone Unlocker is the best option for you.

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