How to Fix Apple Account Not Valid or Not Supported?

An Apple Account is essential for accessing various Apple services, including the App Store, iCloud, Apple Music, and more. However, users sometimes encounter a frustrating error: "This Apple Account is not valid or not supported."

This error message often leaves users confused. It typically appears during sign-in attempts and indicates that the Apple Account cannot be used to activate the device or access Apple services. But why does this happen and how to fix the issue? Here, we will explore the reasons, along with the solutions.

Part 1. Why Is My Apple Account Not Valid or Supported?

Before getting further to the fixes, let's figure out why you meet the error saying your Apple ID is invalid. Usually, the problem may occur due to the following reasons.

1. Temporary Apple Server Outage: Sometimes, the problem isn't on your end at all. A temporary issue with the App Store or iCloud authentication servers can cause this error.
2. Account Info Error: Incorrect or outdated account details are common culprits. Apple requires all your information to be current and accurately verified.
3. Security Concerns: Apple takes security seriously. Any unusual activity or a security breach may result in your Apple ID being disabled to protect your information.
4. Regional Restrictions: Apple IDs are subject to regional policies and restrictions. For example, some services or features available in one region may not be supported in another.
5. Software Glitches: Occasionally, software updates or system bugs can temporarily affect the status of your Apple ID.

Part 2. How to Fix Apple ID Not Valid or Not Supported?

Now you understand the reasons for this Apple ID invalid issue, we will show you 11 effective solutions to solve it quickly.

Solution 1. Check Apple's System Status

First of all, if the 'This Apple Account is either not valid or not supported.' problem is caused by Apple server, you can simply wait for Apple to resolve it. Follow the quick steps to have a check.

Step 1. Open a web browser on any device and navigate to Apple's official System Status page.
Step 2. Look for services like "App Store", "Apple Account", and "iCloud Account & Sign In". If they have a green circle next to them, they are running normally. If you see a yellow or red icon, there is an ongoing issue, and your best bet is to wait until Apple solve it.

Solution 2. Check Account Information

Checking Apple ID credentials is critical because it helps identify and resolve potential account-related problems. Make sure you have entered a correct email address and password. Don't misspell your email and password, or leave any space in them.

Solution 3. Force Restart Your Device

The classic "turn it off and on again" method can resolve countless temporary software glitches that might be interfering with your device's connection to Apple's servers.

For iPhone: Quickly press and release the Volume Up button, then the Volume Down button, then press and hold the Side button until the Apple logo appears.

For iPad without Home button: Press and quickly release the Volume Up button, then the Volume Down button. Then press and hold the Top button until you see the Apple logo.
For iPad with Home button: Press and hold the Home button and Top button simultaneously. Release both buttons until you see the Apple logo.

Solution 4. Update Account Information

Next, you can try to update and verify your Apple ID account information. Make sure all your info is up to date. You can follow the simple steps below to do it.

Step 1. Open your web browser and go to the Apple ID account page to log into your account with right Apple ID email and password.
Step 2. Once logged in, scroll to the Account section. Ensure your name, address, and payment information are correct and up-to-date. Correct them if there are any details are wrong.
Step 3. Once you have completed updating your info, sign out of your Apple ID account to secure your session. And the problem of this Apple Account is either not valid or not supported should be solved.

Solution 5. Sign out Apple Account and Sign in Again

The next method to fix Apple ID not supported issue is to sign out of your Apple ID account and sign into it again. By doing so, it may solve some unknown errors related to Apple ID. Check out the guidelines below to resign it.

Step 1. Open your iPhone, and go to Settings.
Step 2. Tap your name, and scroll down to the end of the screen. Tap Sign Out button.
Step 3. Now go back to the same place and tap Sign in to re-sign into your Apple ID account.

Solution 6. Use TunesKit iPhone Unlocker to Fix Apple Account Not Supported Issue

Sometimes when you get the error This Apple ID is not valid or not supported, it may be caused by the system bug. Due to the complexity of the iOS system, this can be quite common. In such a situation, you can try a professional third-party tool to completely remove the Apple ID and solve the issue. Here I'll highly recommend the tool – TunesKit iPhone Unlocker.

This is a useful iOS unlocker for all iOS devices such as iPhone, iPad, and iPod touch. Whether you remember the Apple ID and password or not, the application can easily help you remove the Apple ID account in a few minutes. Thus, all the problems related to Apple ID can be easily fixed by using TunesKit.

Besides removing Apple ID, TunesKit iPhone Unlocker is capable of unlocking many other passcodes, such as the screen lock, Screen Time passcode, MDM lock, etc. without hassle. The software is designed with simple buttons and clear navigations, so everyone can easily handle it, no technical skills are required.

Next, let's see how to use TunesKit iPhone Unlocker to Fix Apple ID not valid or supported problem in 3 simple steps.

Step 1Lauch TunesKit iPhone Unlocker

Download and launch TunesKit iPhone Unlocker application on your computer after finished the installation. Then connect your iPhone to the computer via an original USB cable. Next, choose the Unlock Apple ID option and click Start to continue.

Step 2Check and Confirm Your Device Status

In this step, please check and confirm your iPhone status according to the onscreen instructions. Then click Download to download and verify the firmare package.

Step 3Remove Apple ID without Password

Now click the Unlock button to start removing the Apple ID and fix the Apple ID not valid or supported issue. Make sure your device is always connected to the PC during this process. After that, go back to check and your problem should be solved now.

Solution 7. Check Your Country/Region Settings

Your Apple Account's region must match the region of your payment method. A mismatch between your location and account settings can cause your Apple Account not valid errors. In this case, you can follow the steps below to update it.

Step 1. Go to Settings > [Your Name] > Media & Purchases.
Step 2. Tap View Account, then tap Country/Region.
Step 3. Tap Change Country or Region and ensure it is set to your current location.

Solution 8. Check Screen Time Restrictions

Screen Time settings can sometimes restrict account changes or App Store access. If the Apple Account is not valid or supported problem is caused by this, you can follow the quick guide to fix it.

Step 1. Go to Settings > Screen Time > Content & Privacy Restrictions.
Step 2. If this is on, review the settings under iTunes & App Store Purchases and Account Changes to ensure they are set to "Allow". You can also temporarily turn off Content & Privacy Restrictions entirely to see if it resolves the issue.

Solution 9. Reset Apple ID Password

If you suspect security issues, reset your password immediately. You can do this via your iOS device or by using the "Forgot Apple ID or password" option on the Apple ID account page. The following are quick steps for you.

Reset your Apple ID password on your iOS device:

Step 1. Open your iPhone or other trusted Apple device, and go to Settings.
Step 2. Tap your name > Sign-In & Security > Change Password. Follow the onscreen instructions to reset your password.

Reset your Apple ID password on the web:

Step 1. Open a web browser and navigate to the Apple ID account page.
Step 2. Click Sign In, click "Forgot Apple ID or password?", then follow the onscreen instructions to reset your password.

Solution 10. Update iOS to the Latest Version

Make sure that all your devices are running the latest version of their operating systems, as outdated software can lead to compatibility issues with your Apple ID. Now I'll show you how to check and update your iOS to the latest version.

Update iOS on your iOS device:

Step 1. Open your iPhone, and go to Settings > General > Software Update.
Step 2. If there is an update available, tap Download and Install > Install Now. Follow the onscreen instructions to finish updating your iOS system.

Update iOS on your computer:

Step 1. Connect your iPhone to your Mac or Windows computer via an original USB cable.
Step 2. Go to Finder > General on a Mac computer, or open the iTunes app on a Windows computer and go to iPhone icon > Summary.
Step 3. Click Check for Update > Update to make your iOS to the latest version.

Solution 11. Contact Apple Support

If you've tried all the above solutions and still face issues, contacting Apple Support is the next best step. They can provide specific assistance based on your situation. For more detailed support, visit Apple's official support page.

Part 3. FAQs Related to Apple Account Issue

Q1: What does it mean when my Apple Account is not valid or supported?

It typically indicates a problem with your account, often related to security or regional issues. And it means that your Apple ID cannot be used to sign in to Apple services until the underlying issue is resolved.

Q2: Can regional settings affect my Apple ID's validity?

Yes, certain features and services are restricted to specific regions. If you've recently moved or changed your location settings, this could impact your Apple ID's functionality.

Q3: What should I do if resetting my password doesn't solve the issue?

Ensure that all your account information is correct and up-to-date. Then try to update your iOS to the latest version or use TunesKit iPhone Unlocker to solve the problem effectively. If the problem persists, contact Apple Support for further assistance.

Q4: How can I prevent my Apple ID from becoming unsupported in the future?

You can try the following tips. Regularly update your personal information, use a strong password, and enable two-factor authentication for added security. Always be vigilant about any alerts that suggest unauthorized access to your account.

Q5: Is there a direct way to verify the status of my Apple ID online?

Yes, you can log into the Apple ID account page to view your account status, manage your personal information, and adjust security settings.

Part 4. Final Words

Dealing with the 'This Apple Account is not valid or not supported' issue can be frustrating. By following a clear troubleshooting guide here, you can resolve it efficiently. Remember, keeping your Apple Account information up-to-date and secure is your first line of defense against many common problems.

Have you experienced issues with your Apple ID? Share your experiences or questions below! TunesKit iPhone Unlocker is always on your side as a great Apple ID-related problem solver.