System & Hardware Requirements for Windows

Operating System: Windows 11, 10, 8.1, 8, 7, Vista, XP
Processor: 1G Hz processor (32-bit, 64-bit), or above
RAM: 256 MB or higher of RAM (1028MB recommended)
Free Hard Disk Space: 200 MB or above
Supported iOS: iOS 7 to iOS 15

System & Hardware Requirements for Mac

Operating System: macOS 12, 11, 10.15, 10.14, 10.13, 10.12, OS X 10.11, 10.10, 10.9, 10.8
Processor: 1G Hz processor or above
RAM: 512 MB or higher
Free Hard Disk Space: 200 MB or above
Supported iOS: iOS 7 to iOS 15

Supported iOS Devices and Versions

iPhone: iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13, iPhone 13 Mini, iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12, iPhone 12 Mini, iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone Xs Max, iPhone Xs, iPhone Xr, iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4
iPad: All models of iPad Pro, iPad Air, iPad mini, and iPad
iPod touch: iPod touch 7, iPod touch 6, iPod touch 5, iPod touch 4, iPod touch 3, iPod touch 2
iOS Version: iOS 15, iOS 14, iOS 13, iOS 12, iOS 11, iOS 10 and former

Supported Lock Screen Scenarios

Common Situations: Forgot passcode on iPhone, iPad, iPod touch, iPhone is disabled or locked, multiple incorrect attempts, broken iPhone screen, unresponsive iPhone screen, second-hand iPhone, Face ID not recognized, Touch ID is not working, the passcode is set by others unintentionally

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