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Firmware Not Compatible with iPhone/iPad/iPod? Here are 5 Solutions!

Posted by Brian Davis on Sep 7, 2020 3:02 PM • Category: Restore iPhone
4 mins read

iphone firmware not compatible

A message that reads "the iPhone/iPad could not be restored because the firmware file is not compatible" appears during the process of updating or restoring these iOS devices with iTunes. What does this mean? Well, it often refers to that the IPSW file is not matched with your device or the firmware file cannot be recognized by iTunes. This is often-called not compatible firmware, which leads to the failure to update iPhone, iPad, etc. When you get stuck in this situation, how do you to fix this issue? The followings are some solutions to firmware not compatible error.

Solution 1: Restart the computer

When your iPhone or iPad says the firmware is not compatible, the first thing you need to do is to restart your computer. Because by doing this, some temporary glitches will be removed that may cause this problem. After restarting the computer, connect the iOS devices and open iTunes to see whether the restoring is possible.

Solution 2: Check for updates for iTunes

After restarting your computer, you have to check the version of iTunes. Without the latest iTunes, it might not recognize the firmware file. So in order to fix this issue, launch iTunes and go to Help > Check for Updates for Windows users, while for Mac customers, head to the System Preferences > Software update. After completing these orders, install the latest iTunes again to delete some malfunctioning files from the software.

check for updates for itunes

Solution 3: Download the right firmware file

If the problem of iPhone/iPad/iPod firmware not compatible has not yet resolved, then you are suggested to make sure you have downloaded the right firmware file. To do that, visit IPSW Downloader and choose the device you are willing to download for, then tap the right IPSW file corresponding with the device and iOS version to download. After finishing the right firmware file downloading, follow below steps to update or restore your iPhone/iPad/iPod.

Step 1: Connect your iOS device with the computer and open iTunes.

Step 2: Hit the device button and tap Update or Restore while pressing the Shift key at the same time.

Step 3: Choose the IPSW file you have downloaded before, then restoring or updating will get started.

download right firmware

Solution 4: Disable antivirus software

Also, you can turn off the antivirus software temporarily to settle iOS 13 firmware not compatible. Why does this method work? As this program sometimes will blocks some files to protect your computer. Thus try to disable antivirus before restoring iPhone, iPad, etc.

Solution 5: Use iOS system repair tools

Besides the above possible ways, there is another simplest and most efficient method. That is using professional iOS system recovery tools such as TunesKit iOS System Recovery, an application to get rid of the iPhone firmware not compatible problem for good.

tuneskit ios system recovery

Key features of TunesKit iOS System Repair

  • Solve all iOS system issues with an almost 100% success rate.
  • Supports different devices like iPhone, iPad, iPod touch and Apple TV.
  • Repair the firmware message error without any data loss with standard mode.
  • Compatible with the latest iOS 13 and other versions.
  • Easily-understood interface and simple repair steps.
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Try It Free 600,000+ Downloads

How to fix iOS devices not compatible firmware with TunesKit iOS System Recovery? To use the program to work out this issue, you just need following three steps.

Step 1: Launch TunesKit iOS System Recovery for Windows on your computer. Then connect your iPhone/iPad/iPod until they are being detected. Next, click the "Start" button and select the "Standard Mode". After that, choose your device connected. Then follow the instructions from the interface and let your device is into DFU mode. lastly, tap the "Next" button.

connect ios device

Step 2: At this time, the software will begin to download the firmware package according to your device. But you need to check the device info is correct before, such as the model version, iOS version, etc. If nothing goes wrong, hit the "Download" and it will start downloading and verifying the firmware.

download firmware

Step 3: When the firmware has been downloaded successfully, you just click the "Repair" button and the program will automatically begin to fix your iOS devices. Don't disconnect your device until the process is completed. Otherwise, the device might become bricked.

fix iOS

Final thoughts

In this guide, 5 methods to fix iPhone/iPad/iPod firmware not compatible issue are workable. If you don't know the specific reasons that cause this problem, you can directly skip the former 4 fixes and try out the iOS system repair tool to make you get out of the trouble. If you still have troubles, you may have to resort to the Apple store to seek professionals for help.

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