Guides on How to Fix Cannot Get SHSH from the Server

If you've encountered the "Cannot Get SHSH from the Server" error while trying to restore or downgrade your iOS device, you're not the only one. This issue often appears when iTunes or third-party tools like TinyUmbrella or 3uTools fail to retrieve SHSH blobs from Apple's servers. These blobs are essential for verifying your device's firmware during restoration. In this guide, we'll explore the common causes of this error and provide step-by-step solutions to help you fix it quickly and safely.

Part 1: What Does "Cannot Get SHSH from the Server" Mean?

The "Cannot Get SHSH from the Server" error means your computer or tool can't retrieve the SHSH blobs (digital signatures) from Apple's servers. These blobs are unique verification files that Apple uses to confirm whether a specific iOS version is still being signed for your device.

When this error appears, it usually indicates one of the following:

• Apple has stopped signing the iOS version you're trying to install.
• There's a connection issue between your device/tool and Apple's servers.
• Your hosts file or firewall is blocking communication with Apple's verification server.

In short, this error prevents the restoration or downgrade process until the connection or signing issue is resolved.

Part 2: Why Are You Seeing the "Cannot Get SHSH from the Server" Error?

The "Cannot Get SHSH from the Server" error usually appears when you're trying to save or fetch SHSH blobs (Apple's firmware signing tickets) — typically with tools like TinyUmbrella, TSS Saver, or FutureRestore — and the process fails to contact Apple's signing server or another source.

Here's why this error occurs.

1. Apple Is No Longer Signing That iOS Version: Apple only "signs" current iOS versions. Once a new version is released, older ones are unsigned — meaning SHSH blobs can no longer be fetched from Apple's servers.

2. Network or Firewall Issues: Your computer or network might block access to Apple's TSS server (gs.apple.com).

3. TinyUmbrella / TSS Saver Server Issues: The tool's own server or API endpoint could be down or under maintenance.

4. Invalid or Missing Device Information: The request might fail if the ECID or device model identifier is incorrect or missing.

5. Local TSS Server Misconfiguration: If you're running a local TSS server (like in TinyUmbrella or FutureRestore) and it's misconfigured or already bound to a port.

Part 3: How to Fix "3uTools Error Cannot Get SHSH from the Server"?

Method 1. Verify iOS Firmware Signing Status

The most common reason for the "Cannot Get SHSH from the Server" error is that Apple is no longer signing the iOS version you are trying to install.

Step 1: Open a web browser and navigate to a reputable IPSW signing status website, such as IPSW.me.

Step 2: Select your device type (e.g., iPhone, iPad).

Step 3: Choose your specific device model.

Step 4: A list of iOS versions will be displayed. Look for the firmware version you are attempting to install. Signed versions will be marked with a green checkmark, while unsigned versions will have a red 'x'.

If the firmware is no longer signed, you will not be able to restore to it using standard methods. Your primary option is to install the latest signed iOS version.

Method 2. Ensure a Stable Internet Connection

A faulty or intermittent internet connection can prevent 3uTools from communicating with Apple's servers.

Step 1: Check your network connection: Ensure you have a stable and active internet connection.

Step 2: Restart your router: A simple router restart can often resolve underlying network issues.

Step 3: Use a wired connection: If possible, connect your computer directly to your router using an Ethernet cable for a more stable connection than Wi-Fi.

Method 3. Check Your Firewall and Antivirus Settings

Security software on your computer can sometimes interfere with 3uTools' connection to external servers.

Step 1: Temporarily disable your firewall: Go to your operating system's security settings and turn off the firewall.

Step 2: Temporarily disable your antivirus software: Most antivirus programs have an option to disable protection for a short period.

Step 3: Attempt the process in 3uTools again. If it succeeds, you will need to add an exception for 3uTools in your firewall and antivirus settings to prevent this issue in the future. Remember to re-enable your security software after you have finished.

Method 4. Update 3uTools and iTunes

Using outdated versions of 3uTools or iTunes can lead to compatibility issues with Apple's servers.

To update 3uTools:

Step 1: Open 3uTools.

Step 2: Look for an "Update" notification in the bottom right corner of the application window. If an update is available, a red dot will typically be visible.

Step 3: Click on the update prompt and follow the on-screen instructions to install the latest version.

To update iTunes:

Step 1: Open 3uTools.

Step 2: Look for an "Update" notification in the bottom right corner of the application window. If an update is available, a red dot will typically be visible.

Step 3: Click on the update prompt and follow the on-screen instructions to install the latest version.

Method 5. Manually Download and Import the Firmware (IPSW File)

If 3uTools is failing to download the firmware or is attempting to fetch an unsigned version, you can manually download the correct, signed IPSW file and import it into 3uTools.

Step 1: Identify your device model: In 3uTools, with your device connected, the model identifier will be displayed (e.g., iPhone13,3).

Step 2: Download the correct IPSW file: Go to IPSW.me. Select your device and model. Choose a signed firmware version (marked in green) and download the file to your computer.

Step 3: Import the IPSW file into 3uTools: Open 3uTools and connect your device. Navigate to the "Flash & JB" -> "Easy Flash" section. The latest signed firmware should be displayed. If not, click the "Select Local Firmware" or "Import" button. Browse to the location where you saved the downloaded IPSW file and select it.

Step 4: Begin the flashing process: Once the firmware is imported and verified, you can proceed with the flashing process in 3uTools.

By systematically working through these solutions, you can identify the root cause of the "Cannot Get SHSH from the Server" error and successfully restore or update your iOS device using 3uTools.

Part 4: Ultimate Solution to Fix 3uTools Cannot Get shsh from the Server

When the "Cannot Get SHSH from the Server" error persists in 3uTools even with a signed firmware, the problem often lies with network or software conflicts, not the firmware itself.

In these cases, a dedicated iOS repair tool is an excellent alternative. TunesKit iOS System Recovery, for example, streamlines the process by automatically detecting your device and downloading the correct signed firmware. This automation effectively bypasses the technical glitches that often trigger the SHSH error in manual tools like 3uTools, offering a more reliable solution.

Apart from the powerful downgrade feature, it can also enables you to fix 150+ iOS issues such as iPhone stuck in Sleep Mode, iPhone stuck on install now, and iPhone stuck on airplane mode, etc. Sounds great, right? Let's explore more!

If you are looking for a straightforward and reliable method to downgrade your iOS without facing server errors, here's how to downgrade to a signed iOS version with TunesKit iOS System Recovery.

Step 1Download and Install TunesKit

First, download the TunesKit iOS System Recovery software for your Windows or Mac computer and follow the installation wizard to set it up. Launch it and connect your iPhone or iPad to your computer using a USB cable. Once the program recognizes your device, click the "Upgrade/Downgrade iOS" button to start.

Step 2Select the Downgrade Option

On the next screen, choose the "iOS Downgrade" option. Please note that the downgrade process will erase all your date. It is recommended to back up your device data via iTunes or iCloud first.

Step 3 Download the Correct Firmware Package

TunesKit will automatically identify your device and display the available signed iOS firmware versions you can downgrade to. Confirm that the device information on the screen is correct. Select the iOS version you wish to install from the drop-down menu and click the "Download" button to begin downloading the firmware package.

Step 4Initiate the Downgrade Process

After the firmware has been successfully downloaded and verified, you are ready to proceed. Click the "Start Downgrade" button to begin the iOS downgrade. It is essential to ensure your device remains connected to the computer throughout this process. Once completed, your device will restart automatically, running the previous iOS version.

Part 5: FAQs about Cannot Get SHSH from the Server

Part 6: Closing Thoughts

While the "Cannot Get SHSH from the Server" error is a common roadblock, it is fixable. If basic troubleshooting doesn't work, a dedicated tool offers the most reliable solution.

For a simple and effective fix, TunesKit iOS System Recovery is an excellent choice. Its iOS downgrade feature automates the entire process by finding and installing the correct signed firmware for your device. This provides a user-friendly way to bypass technical errors and downgrade your iPhone without the hassle.