10+ Solutions: Apple Intelligence Not Available on iPhone/iPad (iOS 18 Guide)

Updated by Brian Davis on May 20, 2025 • Category: iOS 18
6 mins read

Apple Intelligence is here, promising a suite of powerful AI features seamlessly integrated into your iPhone, iPad, and Mac. From enhanced Siri capabilities to smart writing tools and personalized image creation, the excitement is palpable.

But what happens when you've updated your device, eagerly anticipating these new smarts, only to find Apple Intelligence not showing up? You're not alone, and thankfully, there are usually clear reasons and solutions.

This guide will walk you through why Apple Intelligence might be missing from your device and provide a comprehensive set of troubleshooting steps to help you unlock these cutting-edge features.

ios 18.1 apple intelligence not showing

Part 1. Why Isn't Apple Intelligence Showing Up on Your Device?

Several factors can prevent Apple Intelligence from appearing or functioning correctly. Here are the most common culprits:

  • Device Incompatibility: This is the primary reason. Apple Intelligence requires specific newer hardware (e.g., iPhone 15 Pro/Pro Max, all iPhone 16 models, Macs/iPads with M1 chips or later, and at least 8GB of RAM). Older devices lack the necessary processing power.
  • Outdated Software: You need to be on iOS 18.1 (or later, like iOS 18.4 for EU users), iPadOS 18.1 (or later), or macOS Sequoia 15.1 (or later).
  • Incorrect Language/Region Settings: Your device language and Siri language must both be set to a supported language (initially U.S. English, with more added over time like UK English, and other languages for specific regions).
  • Regional Restrictions: Availability might be limited or delayed in certain regions (like mainland China or initially in the EU).
  • Feature Not Enabled: The setting for Apple Intelligence might simply be turned off.
  • Insufficient Storage: You need around 7GB of free storage.

Part 2. Quick Checks Before Fix Apple Intelligence Not Showing Up

Before diving into more complex solutions, run through these quick checks:

1. Verify Device Compatibility

Confirm your exact model and chip against the official compatibility list below. This is the most common roadblock.

Requirements
iPhones Requires iPhone 15 Pro or iPhone 15 Pro Max (with A17 Pro chip) and all iPhone 16 models (with A18 or A18 Pro chips).
iPads Requires iPad Pro models with M1 chip or later, iPad Air models with M1 chip or later, and iPad mini with A17 Pro chip.
Macs Requires Mac models with an M1 chip or later (MacBook Air, MacBook Pro, iMac, Mac mini, Mac Studio, Mac Pro). Intel-based Macs are not supported.
Apple Vision Pro Requires M2 chip.
RAM Most compatible devices have at least 8GB of RAM, which seems to be a crucial, though sometimes unstated, requirement for the full suite of features.

2. Check Apple's System Status

Rarely, the problem might not be on your device but with Apple's servers that authenticate or enable certain features. These are usually temporary. Visit Apple's official System Status page online to see if there are any reported outages affecting Apple Intelligence or related services.

check apple system status

3. Wait for a While

If Apple Intelligence isn't showing up immediately after updating to iOS 18.1, don't worry—it might require patience. Even if your device is eligible, the timing of when Apple Intelligence becomes available can differ from person to person. Some users may see the features appear within minutes, while others might need to wait a few hours. This delay is often due to the waitlist system Apple uses to manage the rollout.

Part 3. Step-by-Step Guide: How to Fix Apple Intelligence Not Showing Up

If the quick checks don't resolve the issue, work through these solutions systematically.

Solution 1: Check and Adjust Language and Region Settings

Initially, Apple Intelligence rolled out with primary support for U.S. English. Your device language and Siri's language must both be set to a supported language. o Supported languages have expanded and (as of early-mid 2025) include:

  • localized English (Australia, Canada, India, Ireland, New Zealand, Singapore, South Africa, UK, US)
  • Chinese (Simplified)
  • French (Belgium, Canada, France, Switzerland)
  • German (Austria, Germany, Switzerland)
  • Italian (Italy, Switzerland)
  • Japanese
  • Korean
  • Portuguese (Brazil)
  • Spanish

Always check Apple's latest support documents for the most current list. This is crucial, especially if you're outside the U.S. or use multiple languages.

If your Apple intelligence and Siri not showing up, you can follow the steps below to adjust the language and region settings.

Step 1. Device Language & Region: Go to Settings > General > Language & Region.

o Ensure "Region" is set correctly.
o Under "Preferred Languages," make sure a supported language (e.g., English (US) or another from the expanded list) is at the top. If not, tap "Add Language," select the desired supported language, and set it as primary.

change iphone language

Step 2. Siri Language: Go to Settings > Siri & Search > Language. Select the same supported language you set for your device. These must match.

change siri language

Step 3. Siri Voice: While here, ensure a compatible voice for that language is selected.

Step 4. Restart your device after making these changes.

Solution 2: Check if You're on the Apple Intelligence Waitlist

During the initial beta phases, access was often managed via a waitlist. While the general release is broader now, some specific new AI features might still be in a limited beta or a slower phased rollout to manage server load and gather feedback. If you recall joining a waitlist or if the feature is very new:

Step 1. Go to Settings > Apple Intelligence & Siri.

Step 2. Look for any indication of waitlist status or an option to "Join Waitlist". If you see "Join", tap it. It might take a few hours, or sometimes longer, to get activated.

join apple intelligence waitlist

Solution 3: Ensure Apple Intelligence is Enabled in Settings

Sometimes the main toggle might be off. If you don't know how to turn on Apple Intelligence, you can follow the quick steps here. Assuming your device and software are compatible before doing this.

Step 1. Go to Settings on your iPhone or iPad, or System Settings on your Mac.

Step 2. Tap on "Apple Intelligence & Siri" (the exact wording might vary slightly based on OS version).

Step 3. Look for a toggle switch or an option like "Apple Intelligence" or "Get Apple Intelligence".

Step 4. Tap to enable it. You may need to follow a few on-screen prompts to complete the setup.

turn on apple intelligence

Solution 4: Check Your Network Connection & Try Re-downloading AI Models

While many Apple Intelligence features run on-device, initial setup, model downloads, and some cloud-dependent aspects (like Private Cloud Compute or ChatGPT integration) require a stable internet connection, preferably Wi-Fi. A poor connection can interrupt the download of necessary AI models.

Step 1. Ensure you're on a stable Wi-Fi network.

Step 2. Toggle Airplane Mode on for 30 seconds, then off.

Step 3. Restart your router if other devices are also having connection issues.

Step 4. If Apple Intelligence was partially enabled, try toggling it off in Settings > Apple Intelligence & Siri, restarting your device, and then toggling it back on. This might re-initiate model downloads. Keep your device connected to Wi-Fi and power during this.

Solution 5: Restart Your iPhone

As with any major software release, unexpected bugs can occur that prevent features from showing up or working correctly. Subsequent OS updates usually address these. A simple restart can clear temporary glitches. Here is how.

Step 1. Press and hold the Side button (or Top button) until the power-off slider appears.

Step 2. Drag the slider, then wait for your device to turn off.

Step 3. To turn it back on, press and hold the side button (or top button) again until you see the Apple logo.

restart iphone

Solution 6: Force Restart Your iPhone

If a simple restart doesn't work, a force restart might. This doesn't erase data but can resolve deeper software hiccups. Now check your device and follow the steps below.

For iPhones 8 or later: Quickly press and release the Volume Up button. Quickly press and release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.

For iPhone 7 or 7 Plus: Press and hold both the Side button (or Sleep/Wake button) and the Volume Down button simultaneously. Keep holding both buttons until you see the Apple logo appear on the screen, then release both buttons.

For iPhone 6s or earlier (including iPhone SE 1st generation): Press and hold both the Home button and the Side button (or Top button, depending on the model) simultaneously. Keep holding both buttons until you see the Apple logo appear on the screen, then release both buttons.

force restart iphone

Solution 7: Update Your Operating System

Apple Intelligence is tied to specific operating system versions. You can check here:

Requirements
iPhones You need iOS 18.1 or later for iPhones.
iPads You need iPadOS 18.1 or later for iPads
Macs You need macOS Sequoia 15.1 or later for Macs.
tipsNote:

For European Union residents, Apple Intelligence features generally became available starting with iOS 18.4, iPadOS 18.4, and macOS Sequoia 15.1.

Ensure you are running the absolute latest version of your OS, even if you think you have the minimum required. Minor point releases often contain bug fixes critical for new features.

Step 1. Go to Settings > General > Software Update.

Step 2. If an update is available, tap "Download and Install" (or "Update Now").

Step 3. Enter your passcode if prompted and follow the on-screen instructions. Ensure your device is connected to Wi-Fi and has sufficient battery or is plugged in.

update ios

Solution 8: Free Up Device Storage

Apple Intelligence requires a significant amount of local storage for its on-device models and processing. Apple states a requirement of approximately 7GB of free storage. If your device is low on space, these features may not activate or function properly. You can free up your device storage by following the steps.

Step 1. Go to Settings > General > iPhone Storage.

Step 2. Review the recommendations for freeing up space (e.g., Offload Unused Apps, review large attachments).

Step 3. Manually delete old photos, videos, or files you no longer need.

free up iphone storage

Solution 9: Reset Network Settings

Another way to fix Apple intelligence not showing up is to reset network settings on your device. This will erase all saved Wi-Fi networks, VPN/APN settings, and Bluetooth pairings. To do it, please follow the steps here.

Step 1. Go to Settings > General > Transfer or Reset iPhone > Reset.

Step 2. Tap "Reset Network Settings". Enter your passcode if prompted.

Step 3. Your device will restart. You'll need to reconnect to your Wi-Fi network.

reset network settings

Solution 10: Reset All Settings

If resetting network settings is still not working, you can try to reset all settings. This resets all system settings to their defaults without deleting your data (like apps, photos). However, you'll need to reconfigure Wi-Fi, wallpaper, privacy settings, etc. Here is how to do it.

Step 1. Go to Settings > General > Transfer or Reset iPhone > Reset.

Step 2. Tap "Reset All Settings". Enter your passcode.

Step 3. Confirm the action. Your device will restart.

reset all settings

Part 4. Advanced Troubleshooting to Apple Intelligence and Siri Not Showing Up

If the standard fixes don't work, some users have reported success with these, but proceed with caution.

Solution 1: Create a U.S. Apple ID

If your device supports Apple Intelligence feature but your region doesn't, you can try to create a new Apple ID for US region by yourself to solve the iOS 18.1 Apple Intelligence not showing up issue. Here are the exact steps.

Step 1. Visit the official Apple ID website. Click the Create Your Apple ID option. Follow the on-screen instructions to enter your email address, create a strong password, and set your device's region. The email address you provide will become your new Apple ID.

Step 2. You might be prompted to add a payment method, try to skip this step if possible. If skipping isn't an option, don't worry. Instead, create a new U.S. PayPal account, link your actual card to it, and use that as the payment method.

Step 3. For the address, you can use any random U.S. address found on a map.

Step 4. On your iPhone, go to Settings and tap your profile picture at the top of the screen. Select Media & Purchases and sign out. Then, tap Media & Purchases again and sign in with your new U.S. Apple ID.

Step 5. Restart your iPhone. Then, open the Apple Intelligence settings and join the waitlist!

sign out media and purchases

Solution 2: Change iPhone Location

If your Apple intelligence and Siri not showing up issue, you can try to change your device location to the U.S. One way to achieve this is to use a professional third-party iPhone location changing tool such as TunesKit Location Changer. It will help you change the virtual location of your iPhone to the anywhere in the U.S. in one click.

Why Choose TunesKit Location Changer?

Instantly change your location to anywhere in the U.S. by searching for an address or coordinates. No jailbreak required.

Try It Free safe 600,000+ Downloads

To change your iPhone location, try the following steps.

Step 1. Download and install TunesKit Location Changer. Connect your iPhone to the computer via a USB cable.

Step 2. After entering the map, you'll see your current location. To change your location, search any American address in the search bar. Then click the Start Modifying button, and your device location will be changed immediately.

change iphone location with tuneskit

Solution 3: Use a VPN

A VPN set to a U.S. server was another workaround attempted by some for regional issues. Similar to a different Apple ID, this has implications and is not an officially supported solution. Try to use some reliable and useful VPN Tools like NordVPN, ExpressVPN, Surfshark, etc. Follow their guides to install and use the tool on your device. Avoid most free VPNs, as many have questionable privacy practices, data limits, slower speeds, or may even sell your data.

Solution 4: Contact Apple Support

If you've tried all relevant steps, your device is definitely compatible, and Apple Intelligence still isn't showing up, it's time to contact Apple Support directly. They can check for account-specific issues or advise on hardware problems.

Part 5. Conclusion

Apple Intelligence marks a significant step forward in personalizing your Apple device experience. While it's frustrating when these anticipated features don't appear as expected, the issue often boils down to compatibility, software versions, or specific settings.

By systematically working through the reasons and solutions outlined in this guide, you should be able to identify the cause and get Apple Intelligence up and running.

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