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iPhone 13 Screen Freezes? Fix It Here!

Updated by Brian Davis on Jun 6, 2024 5:00 PM • Category: iOS & iPhone Tips
6 mins read

The popular iPhone 13 lineup, including the iPhone 13, 13 mini, 13 Pro, and 13 Pro Max, are finally out with dozens of striking features. But according to the experts, even high-spec devices are susceptible to imperfections, so the iPhone 13 model is no exception. Recently, many users have encountered performance issues such as iPhone 13 screen freeze, black screen, and lagging.

Fortunately, performance issues are often minor and can be fixed easily. So, if you are horrified by the words "iPhone 13 frozen screen", don't worry; there are a few things you can try. This article discusses some basic troubleshooting hacks to fix this issue. Without further ado, read ahead to figure out why your iPhone 13 is frozen and how to fix it efficiently.

iphone 13 screen freezes

Part 1. Why does my iPhone 13 screen freeze and won't respond to touch?

To tackle the iPhone 13 screen freeze issue, it is important to figure out why and what causes it in the first place. Well, it turns out that technology is always susceptible to failures. Having said that, we believe the iPhone screen freeze might be due to a few possible reasons.

  • Software glitches. Temporary software issues can cause your screen to freeze.
  • Running on outdated iOS versions. Outdated software can lead to performance issues. Make sure your iPhone is running the latest version of iOS.
  • Not rebooting the device frequently. If you don't restart your iPhone often enough, your phone can become laggy, and restarting your phone can help refresh the memory.
  • Some problematic apps. Some faulty apps may carry viruses, which is what causes the iPhone 13 screen to freeze or malfunction.
  • Low storage space. Insufficient storage can affect your phone's performance. Check your storage settings and free up space if needed
  • Technical fault in the iPhone screen. If your iPhone 13 screen is visibly cracked or damaged, causing iPhone 13 screen freezing issues, it is recommended that you contact Apple support for an official screen replacement.
  • Faulty screen protector. Sometimes, screen protectors can interfere with touch sensitivity. Try removing the screen protector to see if it makes a difference.
  • Background Processes. Too many apps running in the background can slow down your device. Close unnecessary apps to free up resources.
  • Overheating. If your iPhone gets too hot, it can cause the screen to freeze. Allow your device to cool down before using it again.
  • Hardware issues. Physical damage or defects in the touchscreen can lead to unresponsiveness.

Video guide: How to fix iPhone screen frozen and won't turn off

Now, you can watch the following video demo to get some useful solutions to fix your frozen iPhone. Try them one by one until your problem is gone.

Part 3. Top 8 methods to fix iPhone 13 frozen screen issue

Now that you know why your iPhone might be stuck with a frozen screen, it's time to resolve the issue. Here are 8 quick methods that will help you troubleshoot iPhone 13 pro max frozen screen on your own.

Solution 1: TunesKit iOS System Recovery – The best tool fix iPhone 13 frozen screen issue

Are you stuck with a frozen iPhone 13 screen? Worry no more because we have a one-stop solution for all your iOS problems. Whether your iPhone screen turns black, blue, or frozen, TunesKit iOS System Recovery is your best bet.

TunesKit iOS System Recovery is an extraordinary iOS fixing program for Mac and Windows users. It enables you to repair 150+ issues on iPhone, iPad, or iPod Touch without needing any technical help. Screen stuck in DFU mode, disabled screen, white line on the screen, restore failure, iOS update failure, etc., you name the problem, and TunesKit will fix it all.

What's more, it offers secure recovery. This amazing tool will get your device back up and running without any data loss. Moreover, it is fully compatible with all iOS versions, including the latest iOS 17. And to top, it all, entering and exiting recovery mode is easy with TunesKit iOS System Recovery.

tuneskit ios system recovery

Characteristics of TunesKit iOS System Recovery:

  • Repair different iOS issues by yourself and without data loss
  • Quickly upgrade and downgrade iOS
  • Provides two reset modes to reset your device
  • Provide Standard Repair and Deep Repair
  • Easy to use with friendly interface
  • Enter and exit recovery mode with ease on iPhone, iPad, iPod touch, etc
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Try It Free safe 600,000+ Downloads

Take a look at this quick tutorial to fix iPhone 13 screen freezing issue using TunesKit iOS System Recovery.

Step 1Connect Your Device to Computer

Download and install the TunesKit iOS System Recovery tool on your PC, then launch it. Use a USB cable to plug your iPhone 13 into your pc. Once connected, TunesKit will detect the device. Choose iOS System Repair section and click Start.

connect ipad to pc

Step 2Select a Repair Mode

On the next window, choose between Standard Repair mode (with no data loss) or Deep Repair mode (erase all data). You will be able to select the device model. Then click Next and follow the on-screen instructions to put your device into DFU mode.

select mode

Step 3Put the iPhone into DFU Mode or Recovery Mode

You need to put your iPhone into DFU or Recovery Mode, following the on-screen instructions. You can also turn back to the main interface, and tap on the Enter/Exit Recovery Mode to put it into Recovery Mode without pressing the buttons on your device.

enter recovery or dfu mode

Step 4Fix iPhone 13 freezing issue without data loss

Confirm the device info and click on the Download button. When the firmware package download completes, press the Repair button to start repairing. Once the process completes, the iPhone 13 screen freezes issue will be fixed.

fix iphone 13 screen freezes

Solution 2: Restart your iPhone 13

Restarting your iPhone is a simple method, but it always works. Here's how to fix iPhone 13 freezing screen via reboot.

Step 1: Press and hold the Side (Power) button and either Volume button until the power-off slider appears.
Step 2: Drag the slider to turn off your iPhone.
Step 3: Once your iPhone is off, press and hold the Side (Power) button again until you see the Apple logo.

restart your iphone

Solution 3: Force restart iPhone

Most of the time, iPhone display problems are fixed by the simplest and most commonly used solution, the force restart. Surprisingly, this easy-peasy troubleshooting hack works wonders to prevent crashes, software faults, and even black or freezing screens. Therefore, if you haven't restarted your iPhone in a while, now might be the time to do it, and we will show you how to do it.

When your iPhone display freezes randomly, you obviously can't use its touch. Well, it is noteworthy that force restarting the iPhone 13 only requires the Volume (up and down) buttons as well as the Side/Power button.

Step 1: Tap the Volume Up button and quickly release it.
Step 2: Do the same (press and release) with the Volume Down button.
Step 3: Now immediately press and hold the Side (Power) button for around 8 seconds or until the Apple logo appears.
Step 4: Release the Power button and reboot your device to check if it still freezes.

force restart iphone 13

Solution 4: Check the Storage

Sometimes, the screen of your iPhone 13 may freeze due to insufficient free space. To address this, it's important to free up space on your device by removing unnecessary apps, files, and photos, or by backing up data to iCloud. To check your iPhone free space, go to Settings > General and click on "iPhone Storage".

check the storage

Solution 5: Reset all settings

Random freezes, display issues, and other minor system conflicts are often well resolved with a setting reset. While this method does not necessarily fix the underlying system problem, it still adds a band-aid to it to prevent screen freeze. Setting reset basically refreshes your device simply by bringing your phone back to its default settings. Besides, this process does not erase any of your personal data or files, so it's safe. Follow these steps to reset your iPhone 13 settings.

Step 1: Open the Settings app from the Home screen and tap General.
Step 2: Navigate the menu and select Transfer or Reset iPhone.
Step 3: Hit the Reset option and then press Reset all settings.
Step 4: Enter your passcode and tap Reset all Settings to confirm. Once your iPhone resets default settings, check to see if the screen freeze issue is fixed.

reset all iphone settings

Solution 6: Restore iPhone via iTunes

Besides storing and managing music, iTunes can also restore your iPhone using the DFU mode. If you don't know, iOS devices come with a pre-built DFU (Device Firmware Update) mode that helps you restore your iPhone in various situations, including the iPhone 13 frozen screen scenario.

Anyhow, it is worth knowing that this method will wipe out all data on your phone, such as texts, photos, documents and contacts. So, before you begin restoring, creating a backup of all your important files makes sense. Follow the guide below to put your phone in DFU mode via iTunes.

Step 1: Open your computer and launch the latest version of iTunes.
Step 2: Use your original Apple cable to connect your iPhone to the computer.
Step 3: Next, quickly tap and release the Volume Up button. Do the same action with the Volume Down button.
Step 4: Now, long press the Side (Power) button until your display turns off. Then release the side button.
Step 5: Press and hold the Side button as well as the Volume Down button together for around 5 seconds.
Step 6: iTunes will automatically detect your device in DFU mode. Click ok.
Step 7: Go to the Summary tab and hit Restore iPhone. You can set up your phone when it gets ready.

restore iphone 13 using itunes

Solution 7: Contact Apple Support

If the solutions mentioned above have failed you, you might want to consider contacting the experts. It is best to contact the online Apple Support and discuss your iPhone 13 screen freeze problem.

contact apple support

Solution 8: Replace the iPhone screen

Last but not least, try replacing your iPhone 13 screen. This is because your iPhone does not respond even after all the basic troubleshoot hacks, which means there is a technical problem. We recommend taking your phone to the nearest Apple Store to get it thoroughly checked. And if there's a fault in your iPhone 13 screen, make sure to get its screen replaced.

replace iphone screen


iPhone 13 frozen screen issue is common and frustrating. But we hope this guide will help you fix the issue. iPhone screen freezing might be due to various possible reasons. When it happens to you, try force restarting your iPhone or resetting it to factory settings. Alternatively, you can restore your device in DFU mode using iTunes.

However, we recommend TunesKit iOS System Repair as the best solution to fix iPhone 13 display issues. This easy-to-use tool can quickly resolve any iOS problems such as black, blue, white, disabled, freezing screen etc., without any data loss. Simply put, TunesKit can recover your device back to normal in no time.

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