iPhone Stuck on Confirm Your Phone Number? 6 Ways to Fix It

When setting up or activating a new iPhone, you may get stuck on the Confirm Your Phone Number screen after tapping Next. This step is used to verify the phone number and account information associated with your iPhone purchase. If the screen won't move forward, the problem may be related to incorrect account information, cellular activation, your carrier, or a temporary iOS issue.

Fortunately, there are several ways to get past the Confirm Your Phone Number screen and continue setting up your iPhone. Below, we'll explain why this problem happens and walk you through 6 practical solutions.

Why Is My iPhone Stuck on Confirm Your Phone Number?

Before fixing the problem on iPhone, knowing the reasons behind it is necessary. You can check the list below and check if it is the problem you are now encountering.

• 01 Incorrect phone number or account information – The information you enter may not match the details used when purchasing the iPhone.
• 02 Carrier or SIM/eSIM issue – Your cellular plan, SIM card, or eSIM may not be activated properly.
• 03 Unstable network connection – A weak Wi-Fi connection can interrupt iPhone activation.
• 04 Temporary iOS glitch – A software or setup error may cause the screen to freeze or stop responding.

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6 Ways to Fix iPhone Stuck on Confirm Your Phone Number

If your iPhone stays on the Confirm Your Phone Number screen after you tap Next, start by checking the information used to purchase the device. If everything is correct, move on to network, activation, and iOS troubleshooting.

Method 1. Confirm the Correct Phone Number and Account Information

The Confirm Your Phone Number screen may appear when activating a new iPhone in the U.S. Make sure you enter the phone number used when the iPhone was purchased, rather than another number you plan to use later.

Follow these steps:

• Step 1. Enter the phone number associated with the original iPhone purchase and tap Next.
• Step 2. Enter your billing ZIP code and the last four digits of your Social Security number when prompted.
• Step 3. Tap Next and continue the activation.

If the information is rejected, check it carefully and try again. If you don't recognize the phone number shown on the screen, contact Apple Support. If your carrier account changed after you ordered the iPhone, contact your carrier for help completing activation.

Method 2. Check Your Network Connection

A stable internet connection is required during iPhone activation. If the Wi-Fi connection is weak or keeps disconnecting, the verification process may fail.

Try these steps:

• Connect to a stable Wi-Fi network.
• Move closer to the router.
• Try another Wi-Fi network if available.
• Disable VPN temporarily.
• Check Apple's System Status page for activation service outages.

Then return to the activation screen and try again.

Method 3. Force Restart Your iPhone

Force Restarting an iPhone is a common method for users to fix errors or bugs on iPhone including iPhone stuck on Confirm Your Phone Number screen. This method is worth trying and you can restart your iPhone with the following steps.

• For iPhone 8 or later: Quickly press and release Volume Up, quickly press and release Volume Down, then press and hold the Side button until the Apple logo appears.
• For iPhone 7/7 Plus: Press and hold the Side and Volume Down buttons until the Apple logo appears.
• For iPhone 6s or earlier: Press and hold the Home and Side/Top buttons until the Apple logo appears.

After the restart, reconnect to Wi-Fi and continue activation.

Method 4. Check SIM/eSIM and Carrier Activation

If your cellular service has not been activated correctly, your iPhone may have trouble completing setup.

For an iPhone with a physical SIM card, make sure the SIM is inserted correctly and recognized by the device.

If your iPhone uses eSIM, check whether the eSIM plan has been successfully activated.

• Step 1. Open the Settings app on your iPhone, tap the Cellular option.
• Step 2. Select Add eSIM, then you can set up your eSIM using QR Code or transferring from nearby iPhone.
• Step 3. You can also contact your carrier to confirm that your phone number and cellular plan are ready for use.

Method 5. Activate Your iPhone with Finder, Apple Devices, or iTunes

If activation cannot be completed directly on the iPhone, try using a computer.

On a Mac, open Finder. On Windows, use the Apple Devices app. iTunes may still be used on some older computers.

• Step 1. Connect your iPhone to the computer with a USB cable.
• Step 2. Open Finder, Apple Devices, or iTunes and select your iPhone.
• Step 3. Keep the computer connected to the internet and wait for the activation process to complete.

If you see Set Up as New or Restore from Backup, the iPhone has been activated successfully.

Method 6. Use TunesKit iOS System Recovery

If your phone number, network, and carrier settings are correct but the iPhone still freezes, the problem may be related to an iOS system error. Using a professional iOS fixing program is always the best choice for most iPhone users. TunesKit iOS System Recovery is a top-rank iOS fixing program that can help users repair iOS problems without data loss.

When you encounter iOS problems like iPhone stuck on install now, iPhone stuck on Apple logo, or iPhone stuck in Recovery screen, TunesKit iOS System Recovery can always perform well. With the user-friendly interface, repairing an iOS system can be a hassle-free job without requiring any skills.

Let's see how to fix iPhone stuck on Confirm Your Phone Number screen by using TunesKit iOS System Recovery.

Step 1. Connect iPhone to PC

Download and install TunesKit iOS System Recovery on your computer. Then, connect your iPhone to the computer. TunesKit iOS System Recovery will detect your iPhone automatically. When your iPhone is detected, click on the iOS System Repair on the main screen and then hit on the Start button.

Step 2. Select A Mode

TunesKit iOS System Recovery offers two iOS repairing modes, including Standard Repair and Deep Repair. To fix iPhone stuck on Confirm Your Phone Number problem, please select Standard Repair. If you are going to use Deep Repair, please back up your iPhone first as it will erase all data and content on your iPhone.

Step 3. Download Firmware Package

Here, you will need to download the correct firmware package to repair the iPhone stuck on Confirm Your Phone Number problem. Before downloading, check the onscreen information. Then click the Download button to start.

Step 4. Fix iPhone Stuck on Confirm Your Phone Number

After downloading the firmware package, click the Start Standard Repair button, it will start to fix the iPhone stuck on Confirm Your Phone Number. This fixing process will take several minutes.

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FAQs About iPhone Stuck on Confirm Your Phone Number

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Conclusion

If your iPhone is stuck on the Confirm Your Phone Number screen, start by checking the phone number, network connection, SIM/eSIM, and carrier activation. You can also force restart the device or activate it with a computer. If the problem is caused by an iOS system error, TunesKit iOS System Recovery provides another option to repair the device and get the setup process working normally again.