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Solved: Can't Make or Receive Calls on iPhone?

Updated by Brian Davis on Sep 28, 2022 10:55 PM • Category: Fix iPhone Issues
5 mins read

iphone cannot make or receive calls

Alisa: "I just updated my iPhone 13 the other day and it can't make or receive calls anymore. It always shows 'called failed' and the message is ok. I have restarted it and nothing changed. What should I do then?"

Jack: "I have done nothing but all of a sudden my iPhone can't receive calls."

Alisa's and Jack's problems are not rare among iPhone users. You who are reading this passage may counter or will have the same problem like can' make or receive calls on iPhone. Just image that: after the updating or just when you get up and start to enjoy a new day, you may be surprised to find that the calling or receiving calls function didn't work. How awful! Now, you might be wondering solutions to fix your iPhone. Just read forward.

Solution 1: Restart Your iPhone

When your iPhone or other devices have some issues, we should always try to fix them by restarting them first. That is because restarting it is the easiest method and it can fix most of the common problems. When you can't make or receive calls on iPhone, you should try this solution first.

iPhone 8 and earlier models: Press and hold down the Power button until you see slide to power off. Then swipe the Power icon from left to right. Wait for a while, press and hold the Power button again to turn it on.

iPhone X and later models: Simultaneously press and hold Volume button and the Side button until slide to power off appears. Then swipe the power icon from left to right. To turn your iPhone back on, press and hold the Side button until the Apple logo appears.

Restart iphone

Solution 2: Remove and Reinsert Your SIM Card

Your SIM card may have some problems with it. So, what you need to do is removing the SIM card. You can do that with the help of the SIM ejector tool which is usually sent when you buy the phone. Get your SIM card out and then reinsert it. You should make sure that your SIM card is properly placed. Finally, try to have a call again.

Reinsert SIM card

Solution 3: Reset the Network Setting of Your iPhone

Resetting the network setting is another way for iPhone not receiving calls. Go to the setting of your iPhone and click “General”. Then choose “Reset” and “Reset Network Setting”. However, you should know that this action will eliminate all the information including VPN settings and Wi-Fi passwords. Thus, you' d better prepare before you reset the network setting of your phone.

reset network setting

Solution 4: Contact to Your Carrier

iPhone not making calls problem may simply come from your carrier. So, there is no doubt that you must contact your carrier to check whether is due to your unpaid bill or some other problems.

Solution 5:Update Carrier Settings

Generally, your iPhone will not update the carrier settings automatically. Using outdated iPhone carrier settings will lead to various issues including not making or receiving calls. Therefore, you can try updating the carrier settings when you can't make or receive calls on iPhone. You can update carrier settings via Settings > General > About and the click on the carrier section to update the carrier settings.

update carrier settings

Solution 6: 100% Solve iPhone not Making or Receiving Calls Problem

The solutions above still have the possibility that cannot deal with the error of your iPhone. If you do not want to try again and again and waste a lovely afternoon or a busy working day, I would like to suggest to you the useful software——TunesKit iPhone System Recovery. This is a professional software which focus on solving the system errors of iOS system. Therefore, the possibility of fix your iPhone is much higher than other methods. And you also can contact TunesKit to get some professional advice which definitely helps a lot.

This software can fix 150+ iOS system issues, including Apple logo, black screen, and etc. Most importantly, there is no data loss during the repairing process. So, you don't have to worry that you have to reset everything in your phone. It provides two modes for users to solve different issues: standard mode and advanced mode. The former one is to solve some common issues and the other one is for serious issues.

Someone may still have question: is it easy to use? We don't want software that is too complicated to use. Unnecessary to worry at all. Only 3 steps can you solve the problem that your iPhone can't make calls after update using this iOS system recovery.

tuneskit ios system recovery

TunesKit iOS System Recovery Main Functions

  • Repair iOS system with no data loss
  • Provides two modes: Advanced Mode and Standard Mode
  • Easy to use with a friendly interface
  • One click to enter the recovery mode for free
  • Fit iTunes errors and downgrade iOS
Try It Free 600,000+ Downloads
Try It Free 600,000+ Downloads

Step 1 Connect iPhone to Computer

connect iphone

Launch TunesKit iOS System Recovery on your computer. Then connect iPhone via the USB cable. Click "Start" to begin you repairing.

select mode

Choose the "Standard Mode" first and "Next".

(If the standard mode can't help you, try again from the very beginning and choose advanced mode. But do remember that the advanced mode will erase all data on your iPhone.)

Step 2 Start Downloading and Verifying Firmware

download firmware

Here you are suggested to confirm that the device info is correct. If all is correct, click the "Download" button. If not, edit them and click the "Download" button to download the firmware package.

Step 3 Start to Fix Can't Make or Receive Calls on iPhone

fix iphone can't make or receive calls

When the firmware is downloaded, simply click the "Repair" button to finish your repairing. It is super easy, right?


Here are 6 solutions for solving the problem that iPhone can't make or receive calls. How do you think the 6 solutions? Which one do you think is best one and which one will you choose? I will choose the TunesKit iOS System Recovery. Because I just want to fix my iPhone as fast as possible. And this recovery software has other useful functions. It can downgrade iOS, fix iTunes errors and enter or exit recovery mode within 1 click. Except for iPhone, iPad, iPod touch and Apple TV can be fixed by this handy software, too.

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There may be other solutions for this problem. Send your own solution at the Comment.

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