Q: "Hello, both cameras of my iPhone X stopped working after updated to iOS 13. It just remained black. What can I do now? Is there any way to fix it?" – Mike from Apple Discussion
Recently, many iPhone users have complained that they can't use their camera after iOS 13 upgrade, before enjoying a better shooting feature. For example, camera just becomes black screen, blurry camera, camera cannot open or the camera app is missing after the update to iOS 13. If you're now experiencing the same problem of iOS 13 camera not working, you can read this post. Here we are going to introduce 8 possible methods to help you fix the camera not working issue on iOS 13, including the latest 13.2.
Method 1. Check Your iPhone Storage
If your iPhone storage is almost full, there will be no more space for you to take photos. So you can first check your iPhone storage to see whether it's running up. Just go to the Settings app > General > About > Available to see if there is a suggestion showing 'iPhone Storage Almost Full'.
Method 2. Close Camera App and Reopen
Sometimes, your camera app stops working is just because of the interference with other apps. So you can try to close the Camera app first and then reopen it.
Step 1. Tap on the Home button twice (for iPhone models with Home button) or swipe up on the screen for a few seconds (for iPhone models without Home button), and you will see all the apps you've been using.
Step 2. Swipe to the left side and find the Camera app. Then swipe up on it to close the app. Open the Camera app again to see whether it works now.
Method 3. Reboot Your Device
Another simple method you can try to fix camera not working on iOS 13 is to reboot iPhone. It will close all the programs running in your device and give it a fresh restart. Different models have different procedures and the following is how.
For iPhone X and later, keep pressing the Side button and Volume Up (or Volume Down) button and release them until the slider to power off appears on your screen. Then drag the slider to turn it off. Next press the Side buttons for a few seconds and release it when you see the white Apple logo.
For iPhone 8 and former, the procedure is almost the same. The difference is that you only need to press and hold down the Top (or Side) button to command the slider or Apple logo appear.
Method 4. Force Restart iPhone
If the simple restart failed to resolve iOS 13 camera not working problem, you can then try to force restart it. This could be the most straightforward way to solve almost all iOS glitches. Now follow the quick guide below.
For iPhone 8 and above, you can press the Volume Up button and release it quickly. Then do the same for the Volume Down button. Next press and hold the Side button until the white Apple logo is visible.
For iPhone 7 and 7 Plus, keep holding the Volume Down and Power buttons at the same time and release them once you see the Apple logo come out.
For iPhone 6s and earlier, press the Home and Power buttons simultaneously. Release both until the white Apple logo appears on the screen.
Method 5. Update to the Newest Version
If your iOS 13 is just the debug version for Apple developers, you can then try updating to the latest one, in which some issues may have fixed, such as iOS 13 camera and flashlight not working.
Step 1. Open your iPhone and go to Settings > General > Software Update.
Step 2. Tap it and press Download and Install if there is any update available. Keep your device in full power during the process.
Method 6. Reset Your iPhone
At times, your camera not working problem may be caused by the settings on your device. You can try to reset the iPhone settings to get it fixed. It will not cause any data loss on the data loss, but we still recommend you to make a backup for your data in case of any accident.
Step 1. Open your iPhone and go to Settings > General > Reset.
Step 2. Tap the Reset All Settings and confirm the action.
Method 7. Restore iPhone with iTunes
If resetting iPhone settings has not solved the camera not working after iOS 13 update, you can then try to restore iPhone completely. This will cause the data loss, so always remember to back up your important data before using this method.
Step 1. Open the latest version of iTunes app on your computer and connect your iPhone to it with a USB cable.
Step 2. Find your device and then go to Summary > Restore iPhone... Confirm the action and iTunes will start to restore your device and set it up as a new iPhone.
Method 8. Fix iOS 13 Camera Not Working without Data Loss
The last and efficient method recommended here is to use a professional iOS repair tool like TunesKit iOS System Recovery to fix your camera not working problem. This program is dedicated to helping users solve all kinds of iOS problems on iPhone, iPad and iPod touch, such as iPhone/iPad stuck in recovery mode, Siri not working, won't update software, black screen of death, etc. Most importantly, it will fix the problem of camera not working on iOS 13 without causing any data loss. Besides, it is fully compatible with the latest iOS versions and iPhone models.
Features of TunesKit iOS System Recovery
- Fix iOS 13 camera not working with no data loss
- Repair various iOS issues on iPhone, iPad, iPod
- Fully support the latest iPhone 11 Pro/11
- Intuitive interface and simple to operate
- Available for Windows and Mac platforms
Next download the TunesKit iOS System Recovery for free and start to fix your iPhone camera issue without data loss right now!
Step 1 Run TunesKit and connect iPhone to computer
At first, open TunesKit iOS System Recovery on your computer after finished the installation. Use an original USB cord to connect your device to the computer. Then click the Start button to begin and choose the Standard Mode on the next window.
Step 2 Download the firmware package
Next you can check your device info and correct it when you see some errors. Then click the Download button to download the required iOS firmware package for repair.
Step 3Start to fix iOS 13 camera not working
Once the download process comes to the end, you can click the Repair button and TunesKit will start the repair. Wait a while and your device will get fixed.
Watch Video: Easily Fix iPhone Camera Issue
Here you can view the following simple video to see how to fix your camera not working on iOS 13 easily.
The Final Thoughts
So all the methods mentioned above are worth a shot. You can try them by yourself when you're facing the problem of camera not working after iOS 13 update. TunesKit iOS System Recovery is highly recommended here because it can fix the issue with no risk of losing any data on your device. If your camera problem is caused by hardware glitches, we suggest you to take it to the professional repair store or contact Apple Support for help.
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