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Explanation and Methods: Fix iPhone Showing Charging But Battery Percentage Not Increasing

Updated by Brian Davis on Dec 12, 2023 12:00 AM • Category: Fix iOS Issues
7 mins read

My iPhone won't charge but it keep saying it's charging. What should I do to fix it? I found that my iPhone can't charge successfully today. I plugged it into the charger and then went away, but the battery percentage is still 12% after 2 hours. Do you have any suggestions? Any responses would be greatly appreciated.

iphone wont charge but says its charging

Have you ever left your iPhone plugged in charging and then went to perform other activities. When you came back you found it as dead as the way you had left it? You left it indicating that it was charging, but clearly, no charge was flowing in. If you are now facing iPhone showing charging but battery percentage not increasing, here is the right page where you can get the effective solutions.

Part 1: Why Does My iPhone say its charging but it's not?

If there is any issue existing on hardware, software or system, you will encounter the issue that iPhone says charging but not charging. More explanations are clearly posted below:

1. Hardware issues. iPhone battery may not be charged anymore once the Maximum Capacity is lower than the standard released in the Apple report, which means you need to replace your battery. And when the charging port sticks with dirt and debris, the lighting cable is broken, making a poor connection between your iPhone and charging cable, it may also fail to charge even if it displays iPhone charged.

2. Software problems. If you have updated the iOS version not compatible with your device or installed an unofficial application with uncertain glitches, your iPhone will not be charged either.

3. System bugs. It's common that some unexpected bugs occur on our iPhone. In fact, system issues can be caused by various factors, and we cannot diagnose our iPhone accurately. All we need to do is to use a third-party tool to give the iPhone a deep repair.

Part 2: [Video Tutorial] Fix iPhone showing charging but battery percentage not increasing

Part 3: Top 7 Methods showing you how to handle iPhone show charging but not charging

Method 1. Hard reset your iPhone

There is a possibility that while you were using your phone, it crashed, and thus, it is having trouble charging. Restarting is one of the best ways that could be used to troubleshoot this problem. A hard reset will force the iPhone to restart quickly and fix iPhone show charging but not charging. Restating the mobile phone has been termed the best way of fixing the software components issues. Now that there are different versions of the iPhone, there are various methods to restart it depending on the model you are using.

People who are using iPhone 8 and the newer models can restart the phone by pressing the Volume Up button and letting it go, then press the Volume Down button and let it go, and then long-press the Side button until you see the Apple logo appearing, you can now release the side button since the device will be restarting

To iPhone 7 users, press and hold the Sleep and Volume Down concurrently until the Apple logo appears, then release since the device will be restarting.

For iPhone 6 or earlier model, keep holding both Home button and Power button until the Apple logo appears.

hard reset your iphone

Method 2: Clean out the charging port

Sometimes, the charging port could contain debris and junk that makes it not responsive. Look for a flashlight the observe the charging port if you might see some junk. We recommend using an anti-static brush or a new one for cleaning if there is debris. Insert the brush to the charging port, then brush back and forth to loosen the junks that might have accumulated there. After that, charge your iPhone again to see iPhone showing charging but battery percentage not increasing if it's solved.

clean iphone charging port

Method 3: The Best Tool to Fix iPhone Problems - TunesKit iOS System Recovery

If the methods mentioned above have failed to solve the problem, you will need a third-party software to help you solve it. Professional tools like the TunesKit iOS System Recovery have been rated as the best when it comes to solving the iOS system problems of the iPhone. TunesKit iOS System Recovery can not only help you deal with iPhone charging problem, but also over 150 iOS-related issues can be fixed using it, such as being stuck in the recovery mode, DFU mode iOS update failure, ect. The latest iOS 17 and iPhone 15 models are supported. It's a piece of cake to fix your iOS system with its intuitive interface and simple steps.

tuneskit ios system recovery

Characteristics of TunesKit iOS System Recovery:

  • Fix iPhone says it's charging but isn't without data loss
  • Repair different iOS issues at home
  • Provide Standard Mode and Advanced Mode
  • Easy to use with friendly interface
  • It supports the latest iOS versions including 17
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Here are the detailed steps for fixing your iPhone battery that cannot be charged by using TunesKit iOS System Recovery.

Step 1Open TunesKit and connect your iPhone to PC

Download and install the TunesKit iOS System Recovery toolkit on your computer. After the installation is complete using an original USB cable connect your iPhone to your PC, then you will realize that it is detected automatically. Just select the Repair iOS System option for the further step.

connect iphone

Step 2Select a repairing mode and Download firmware package

After clicking the option, navigate to the Recovery Mode and click the Start button to get started. The TunesKit iOS System Recovery toolkit comes into two modes, the Standard Repair and Deep Repair. Both methods work effectively fixing iPhone says it's charging but isn't, but you will lose all your data on the Deep Repair Mode since it is very powerful.

select mode

We shall use the standard mode to fix iphone because we don't want to lose data, then click on the Download button to start downloading the firmware package for your iPhone.

download firmware

Step 3Start to fix

Once you have completed downloading the firmware, click on the Repair icon on the TunesKit so that it can fix your issue immediately. You have to be patient until the process comes to an end without disconnecting your device from the PC.

fix iphone won't charge but it says its charging

Method 4. Update iOS system version

Updating the iOS system version is also an effective solution for users to fix the system issues. You can follow the below steps to update your iOS system version through Settings.

Step 1: Open Settings on your iPhone and click on the General option.
Step 2: Select the Software Update option.
Step 3: Click on the Download and Install option to update the iOS system to the latest version.

update ios version

Method 5: Charge with another lighting cable

If you are done cleaning the charging port, you insert the lightning cable, but still, the iPhone says charging but not charging; the problem could be your lighting cable. Sometimes the lightning cable used might be the problem, especially if you are not using the original one that came with the phone.

Also, to verify if the cable is up to the Apple standards, check if it's MFI-certified because this is one way of confirming the seal of approval of iPhone cables. MFI-certified cables are the ones that are safe to use since they do not cause overheating problems that might even damage the internal components of your iPhone.

Therefore, if the one you are using indicates that the iPhone is charging but not, try using a different lighting cable. Also, while you can try using other charging options like your car charger, laptop, or PC USB port, you can also try charging directly from the socket if you were using an extension.

mfi cable

Method 6: Put the iPhone into DFU mode and restore

After trying out the above procedures without success, try a DFU restore method since this will function even without the iPhone charging. DFU restore is a special format procedure that returns your device to its initial state when you purchase it. This method is somehow technical but has proven to work. To perform it, use this guide to deal with your iPhone showing charging but battery percentage not increasing.

Step 1. Plug your iPhone on the computer and open iTunes to the users who are using Mac operating system. With this, it does not matter if your device is functional or off navigate to where Finder is located

Step 2. Press and hold the Sleep button for a few seconds, like 8 to 10 seconds.

Step 3. After the seconds have elapsed, release the Sleep button but continue long-pressing the home button until you see your phone in the iTunes

Step 4. Then let go of the Home Button or the Volume. It is expected that your phone will be displaying a completely black screen if you have entered the DFU mode. Suppose you have not achieved this try to repeat the steps from the beginning.

Then finally restore your iPhone using iTunes or the Finder

put iphone dfu mode

Method 7: Find support from Apple

If none of the software troubleshooting procedures has succeeded in fixing your iPhone problem, you will probably need an expert to fix it for you. So you will need to take your iPhone to a local Apple store, especially if the warranty is still valid. The technician will identify the problem and help you resolve it.

apple store

Part 4: FAQs about iPhone Battery Percentage

Q1. Why is my iPhone charging but the percentage dropping?

It is probably caused by a worn charging port or cable. Besides, if there are many apps running in the background while charging your iPhone.

Q2. How to Show Battery Percentage on iPhone?

If you are using iPhone without Face ID, the battery percentage is always visible at the upper-right corner of the screen. If your iPhone is iPhone X or later, you need to swipe down from the top-right corner to check the percentage in control center. Of course, you can also have it appear in the status bar. To enable the battery percentage, go to Settings > Battery > Battery Percentage.

battery percentage in status bar


In conclusion, without a fully charged battery on your iPhone, the phone will be of no value to you since it will not be able to perform any function. Therefore, the above-outlined method will help you resolve the problem. For iPhone showing charging but battery percentage not increasing, we recommend using TunesKit iOS System Recovery if it persists since it is very reliable and efficient. If there are any other questions, you can leave us a comment or download TunesKit iOS System Recovery to have a try.

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