How to Back Up Viber Messages: A Step-By-Step Guide

Posted by Megan Brooks on Jul 11, 2025 • Category: WhatsApp
3 mins read

Losing years of conversations, cherished photos, and important videos can be devastating. Whether you're switching to a new phone, reinstalling the app, or simply want a safeguard against data loss, knowing how to back up Viber is essential. Backing up and restoring Viber messages is crucial for keeping your conversations, photos, and media files secure.

This guide will walk you through every step of the process, from creating your first backup to restoring your chat history, ensuring your digital memories remain safe and sound.

how to back up viber

Understanding Your Viber Backup: What's Included

Before you begin, it's important to understand what a Viber backup actually saves. This helps manage expectations and ensures you don't accidentally lose data you thought was protected.

What Your Viber Backup Includes:

  • Chat History: All your text messages from your personal and group chats.
  • Photos and Videos: If you choose to include them, all media shared within your chats will be saved to your cloud account. (Highly recommended!)
  • Stickers and GIFs: Your sent and received stickers and GIFs are part of the backup.

What Your Viber Backup Does NOT Include:

  • Hidden Chats: For security reasons, the contents of your hidden chats are not included in the cloud backup. You must unhide them if you wish to back them up.
  • Your Contact List: Your Viber contacts are synced from your phone's address book, so they are not part of the Viber backup itself.
  • Viber Out Credit and Subscriptions: Your purchases are tied to your Viber account, not the chat backup.
  • Account Settings and Profile Information: Things like your profile picture and notification settings are not part of the chat history backup.

The Best Free Way to Back Up Viber: TunesKit WhatsApp Transfer

If you're looking for a simple and hassle-free way to back up Viber on your computer, TunesKit WhatsApp Transfer is an excellent choice. TunesKit WhatsApp Transfer is a versatile utility designed to create complimentary local backups of chat data from leading messaging services including WhatsApp, Viber, Kik, and Line.

TunesKit WhatsApp Transfer gives you complete control over your social app chat history, from transfers to backups. Its core functions extend beyond backups, enabling seamless message transfers between devices, direct restoration of archives, and the ability to export conversations to a computer. The streamlined, user-centric interface ensures that all these tasks can be handled effortlessly by anyone.

Key Features of TunesKit Viber Transfer

Back up Viber messages on iPhone for free. Transfer, restore, and export Viber data between iOS devices without encountering any hassle.

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The following steps will show you how to back up Viber on iPhone to PC via TunesKit WhatsApp Transfer.

Step 1Launch the Program

First, ensure TunesKit WhatsApp Transfer is downloaded and installed on your computer. With the program launched, locate and click on the Viber section in the main window.

select app

Step 2Back up Viber data

First, switch to Backup mode. Next, connect your iPhone to your computer and ensure its screen is unlocked. Finally, initiate the backup by clicking the Start Backup button.

backup page

The backup of your Viber data is now in progress and will complete shortly. Please leave your phone connected to the computer to ensure a successful transfer. Once finished, you'll have the option to click Export and instantly view your messages on your computer.

bacup complete

How to Back Up Viber Messages in Official Way

Viber's built-in feature makes backing up your data straightforward. The process uses Google Drive for Android users and iCloud for iOS users. Ensure you have enough free space in your respective cloud storage account before you start.

Step-by-Step Guide to Back Up Viber

Step 1. Open Viber and Access Settings

Start Viber on your smartphone. In the bottom-right, tap the menu icon. Go to Menu > Settings.

Step 2. Navigate to the Account Section

Inside the Settings menu, tap on Account. This is where all your account-level options, including backups, are located.

Step 3. Select "Viber Backup"

You'll now see an option for Viber Backup. Go ahead and select it to manage your backup settings.

Step 4. Connect to Your Cloud Storage

On Android: If you haven't already, Viber will prompt you to connect to a Google Account. Choose which Google Account you want to use for the backup.
On iOS: Your Viber will automatically connect to the iCloud account you are signed into on your iPhone. You can find this option in: Settings > [Your Name] > iCloud > iCloud Drive.

Step 5. Choose Your Backup Content

Choose what to include in your backup: Photos & Videos. It is highly recommended to toggle these options on to ensure a complete backup of your media files. Note that including videos can significantly increase the size of your backup file.

Step 6. Initiate the Backup

Tap the Back Up Now button. Viber will begin creating a backup file and uploading it to your connected Google Drive or iCloud account. The time this takes depends on the size of your chat history and media files, as well as your internet connection speed. Use a stable Wi-Fi connection for the best results.

bacup viber step by step

How to Enable Automatic Viber Backups

A manual backup is great, but the best way to protect your data is to automate the process. Viber allows you to schedule backups so you never have to worry about it again.

Inside the Viber Backup screen (following steps 1-3 from above), you will find an Auto backup option. Select your preferred backup frequency from this menu:

  • Daily: Best for very active users.
  • Weekly: A great balance for most users.
  • Monthly: Suitable if you use Viber less frequently.

Once you select a frequency, Viber will automatically back up your chat history in the background without you needing to do anything.

viber auto backup

How to Restore Your Viber Backup

Restoration is what gives a backup its purpose. The restoration process happens when you activate Viber on a new phone or reinstall it on your current one.

tipsImportant Note:

Viber backups are platform-specific. You can only restore a backup on the same operating system. Backups are exclusive to their original operating system; they cannot be restored from Android to iOS or vice-versa.

Here's how to restore your chats:

Step 1. Install Viber on your new phone.
Step 2. Start the Activation Process. Open the app. You will need to confirm the phone number that is associated with your backup.
Step 3. Connect to Your Cloud Account. Ensure you are signed into the same Google Account (on Android) or Apple ID (on iOS) that holds your backup file.
Step 4. Restore Your Backup. Viber automatically scans your cloud storage for any available backups. A prompt will appear with the option to Restore Now. Tap it to begin.
Step 5. Wait for the Process to Complete. Viber will download and restore your chat history. Once complete, your old conversations, photos, and videos will appear in the app.

restore viber backup

tipsPro-tip:

If you don't have a Viber backup but want to restore the lost messages, please read this article: How to Recover Viber Messages without Backup >>

Frequently Asked Questions about Viber Backups

  • Q: Can I back up Viber on my desktop?

    A: Yes, though the backup feature is only available on the Viber mobile app, you can use a third-party tool like TunesKit WhatsApp Transfer to back up your Viber data.

  • Q2: What should I do if my Viber backup is stuck or fails?

    A: First, check your internet connection and ensure it's stable (Wi-Fi is recommended). Second, check your cloud storage space on Google Drive or iCloud. If it's full, you'll need to free up space. Finally, try restarting your phone and attempting the backup again.

  • Q3: How can I transfer my Viber chats from Android to iPhone?

    A: The standard cloud backup method does not work for cross-platform transfers. Transferring from Android to iOS (or vice versa) is a more complex process that Viber is continuously working on. As of now, there is no simple, official one-click method for this.

Conclusion

Following this guide ensures that your Viber chat history is secure and easily recoverable. By setting up automatic backups, you create a safety net that protects your valuable conversations and media without any ongoing effort. Take a few minutes today to back up your Viber via TunesKit WhatsApp Transfer—it's a simple step that provides invaluable peace of mind.

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