background images
iconTunesKit iPhone Unlocker
  • Remove all types of lock screens on iPhone, iPad, and iPod touch
  • Unlock Apple ID and password when you forgot iCloud password
  • Bypass Screen Time passcode on your iOS device with ease
  • Bypass MDM activation lock from iPhone/iPad without password
Try It Free Try It Free

iPhone X Face ID Not Working? Fixed!

Posted by Brian Davis on Aug 30, 2022 12:00 AM • Category: Unlock iOS
6 mins read

The Face ID system in the new iPhone X is an advanced facial technology that revolutionizes the authentication technique. The technology replaces Apple's Touch ID fingerprint scanning system providing more protection to your new smartphone. This new exciting feature allows users to unlock their phones with a glance, check their balance, and even take amazing selfies. However, at times users may experience the "Face ID not working" issue.

"Is something wrong with my iPhone?" is the first thought that crosses your mind. Although you can still unlock your iPhone using a passcode but you still want your phone to work smoothly and normally. So, what are the probable causes leading you to "iPhone X Face ID not working" scenarios?

We will also walk you through some quick ideas that will help you troubleshoot the problem in no time at all.

iphone x face id not working

Part 1. Why Is iPhone X Face ID Not Working?

Apple's Face ID uses a "TrueDepth Camera System" which consists of sensors, cameras, and a dot projector at the top of the iPhone display in the notch. The projector creates a 3D map of your face.

If the Face ID not working on iPhone X issue comes up, it may be due to some petty problems the camera may not be able to recognize your face because:
1. It is covered with a screen protector.
2. There is dirt or debris covering the camera.
3. Your eyes, mouth, and nose are not fully visible to the camera.
4. The lighting conditions around you are unfavorable.
5. Or it is because of a software glitch demanding you to restart your phone.

Part 2. 6 Methods to Fix Face ID Not Working on iPhone

The Face ID on iPhone X is designed using state-of-the-art technology. It not only adds an extra layer of security to your smartphone but also looks pretty cool. So, if your iPhone is denying you access and is not able to identify your face, here are a few things that might help you out.

Solution 1. Update iOS System

An outdated iOS system is often the main culprit behind the stuck Face ID screen. Updating your iPhone to the latest version not only boost the speed of your device but can also help you avoid unnecessary errors. Besides, Apple constantly updates software to remove any bugs from the device. So, if there is an update available you better give it a try.

To update your iPhone X to the latest available version go to Settings > General > Software Update > click on Download and Install > Install.

ios software update

Solution 2. Use TunesKit iPhone Unlocker to Fix iPhone Face ID Not Working [Hot]

Your first go-to solution for the locked iPhone X is to try an iOS system recovery tool. The TunesKit iPhone Unlocker is an innovative yet easy software that helps you access your smartphone in a short period. The app is Windows/Mac compatible and can unlock all modern iOS devices. Whether there is a Face ID not working iPhone X issue or you forgot the iPhone passcode that you recently placed on the device, the app is a smart way to get inside the phone. The main advantage of using the app is its simple user interface. Download the app and unlock your device, you do not require any technical skills to unlock your iPhone.

tuneskit iphone unlocker

Key Features of TunesKit iPhone Unlocker

  • Fully compatible with most iOS device models
  • Available on the latest iOS version including 16
  • Fix iPhone X Face ID not working issue within 4 steps
  • Unlock iPhone/iPad/iPod touch with ease
  • Easy-to-use feature and user-friendly interface
Try It Free safe 600,000+ Downloads
Try It Free safe 600,000+ Downloads

To fix iPhone X Face ID not working using TunesKit iPhone Unlocker, you have to follow these simple steps:

Step 1Connect iPhone to Computer

Download TunesKit iPhone Unlocker software on your computer. Then, connect the iPhone X to your computer using a USB cable. From the main interface, click on the "Unlock iOS Screen" > "Start". The program will begin to detect the model of your iPhone.

connect iphone to computer

Step 2Download Firmware Package

Once the software identifies your device, download the firmware package. Ensure that all the on-screen information is corresponding to your iPhone X. If there is anything wrong, please correct it manually.

download firmware package

Step 3Fix iPhone X Face ID Not Working

Now, click on the Unlock button to successfully unlock the iPhone. After unlocking your iPhone X, you will need to set up your iPhone X again.

fix face id not working iphone x

Try It Free Try It Free

Solution 3. Add Face ID Again to Fix iPhone X Face ID Not Working

If the Face ID is constantly malfunctioning, try deleting the saved Face ID and adding a new one. Chances are something went wrong during the initial setup and you will have to face the Face ID not working on iPhone X trouble again and again.

To delete your Face ID on your iPhone, open Settings > tap Face ID and Passcode> Enter Passcode > tap on Face ID > Reset Face ID.

The device will then ask you to set up facial recognition once again. Make sure your face is not covered and there are no other faces around you. Hold the camera 10-20 inches away from your face. Holding the camera too close or too far away from the face will make the scanning difficult for the sensors. After you are finished setting up the Face ID, give it a try to make sure it is functioning properly.

reset face id to fix iphone x face id not working

Solution 4. Reboot iPhone X

Rebooting the device is also a convenient solution for your Face ID on iPhone X not working problem. By restarting your iPhone you may be able to fix the small software glitch denying you access to your phone.

To reboot your device, hold the Side button and then frag the "Slide to Power Off" button. Your iPhone will shutdown. Wait for a few seconds (about 30-60 seconds), then press the Volume Up button and release, then press the Volume Down button and release, finally press and hold the Side button until Apple logo appears on the screen.

reboot iphone x

Solution 5. Reset All Settings to Fix iPhone X Face ID Not Working

If you still haven't been able to unlock your iPhone using the Face ID, then the next step is to reset all your settings. At times, resetting and deleting all your previous settings may help you overcome the trouble. However, this method may bring slight inconvenience for you. This method will set all the current settings to default but will not erase the data on your phone.

To reset all the settings on iPhone X, go to "Settings" > tap on "General" > choose "Reset" > select "Reset All Settings".

reset all settings on iphone x

Solution 6. Check Face ID Settings

The Face ID on iPhone X fails to work properly if it is not set up properly. Another way of resolving the Face ID on iPhone X not working issue is to check and adjust the Face ID settings on your phone.

To check the Face ID settings, go to the "Settings" options > click on "Face ID & Passcode" > enter your passcode. If you see the "Set up Face ID" option, this means the Face ID was not set up properly. However, if the Face ID has been set up make sure the "iPhone Unlock" toggle is turned on.

iphone face id settings


iPhone X Face ID not working may not be a big issue but with Face ID being an ingenious way of locking and unlocking an iOS device, every user want it to work flawlessly. If you ever come across this problem, these simple resetting, rebooting, and easy recovery tool will help you solve the issue without heading out to an expert.

Try It Free Try It Free

Add a review

homeHome > Unlock iOS > 6 Methods to Fix iPhone X Face ID Not Working