iPhone Won't Turn Off Find My iPhone? Fix It Now!
"Can anyone help me? I want to reset my iPhone to it factory settings but when I was trying to make it, my iPhone won't let me turn off the Find My iPhone. Does anyone know how can I turn off Find My iPhone feature?"
Find My iPhone - a great and powerful feature from Apple that can help iOS users locate their devices when the devices were lost or stolen. However, when users need to restore or sell their phones, turning off the Find My iPhone feature is the necessary thing to do. Recently, some users reported that they can't turn off the Find My iPhone feature to sell or reset their iOS device. If you are now wondering why iPhone won't turn off Find My iPhone, this post is for you. Read it on.
Part 1. Why Won't Find My iPhone Turn Off?
Before fixing the problem you are now encountering, finding out the reasons behind it is important. You can check the possible reasons below.
- Apple ID or iCloud authentication issues: If your device can't verify the iCloud password, Find My iPhone remains locked.
- System bugs or iOS glitches: Some iOS versions (especially after updates) may cause settings not to register correctly.
- Network or server problems: Without a stable internet connection, Find My iPhone may not connect to Apple's servers.
- MDM or Screen Time restrictions: Some organization or parental control settings may block toggling Find My iPhone.
- Apple ID deactivation or mismatched credentials: If you signed in with a different ID, iCloud may prevent disabling the feature.
Part 2. 5 Methods to Fix Can't Turn Off Find My iPhone
Solution 1. Connect iPhone to Internet Connection
Before turning off Find My iPhone feature on your iPhone, confirm that your iPhone is connected to a workable internet connection. If your iPhone is offline, the Find My iPhone feature will not be able to bypass the verification and confirm that you are the owner of the Apple ID. You can connect your iPhone to a stable Wi-Fi connection and see if you can turn off the Find My iPhone feature successfully.
Solution 2. Turn on Location Services
Check if the Location Services is disabled on your iPhone when you face the Find My iPhone won't turn off on problem on your iPhone. Only when the Location Services is enabled on your iPhone, you will be able to turn off the Find My iPhone feature. You can follow the steps below to turn on the location services feature.
Step 1. Open Settings on your iPhone.
Step 2. Click on Privacy and hit on Location Services.
Step 3. Toggle on the Location Services feature.
Solution 3. Disable Stolen Device Protection
The Stolen Device Protection feature is a protection feature in case your iPhone is stolen. But if the feature is on, the Find My feature cannot be turned off. That's a possible reason why you cannot turn off the Find My feature on your iPhone. Here is the steps to turn off Stolen Device Protection.
Step 1. Go to Settings > Face ID & Passcode > Enter your screen passcode.
Step 2. Tap on the Stolen Device Protection option. Turn the Stolen Device Protection switch grey.
Solution 4. Turn Off Find My iPhone from iCloud.com Website
If you can't turn off the Find My iPhone feature from your iOS device directly, you can go to the iCloud website and then turn off the Find My iPhone feature. The following are detailed steps.
Step 1. Open a browser and navigate to the icloud.com website. Log into your Apple ID account.
Step 2. Select the Find My iPhone feature.
Step 3. Click on the All Devices option and select the iPhone that you want to turn off the Find My iPhone feature.
Step 4. Hit on Remove from Account option to fix Find My iPhone won't turn off problem.
Solution 5. Reset All Settings on iPhone
If you don't know which feature lead to the problem, you can reset all settings, which will not delete any data on your iPhone.
You just need to go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
Part 3. Use TunesKit iPhone Unlocker to Remove Apple ID from iPhone
If the above solutions are not able to fix the Find My iPhone problem, you will need to take the assistance of a professional Apple ID removal tool, and TunesKit iPhone Unlocker is recommended here.
TunesKit iPhone Unlocker is a comprehensive iOS unlocking that supports removing Apple ID, unlocking screen lock, removing Screen Time restrictions, and bypassing MDM restrictions. If you encounter problems like Find My iPhone won't turn off on your iPhone, don't be hesitated and try using TunesKit iPhone Unlocker to fix it.
Key Features of TunesKit iPhone Unlocker
Remove Apple ID from iDevices with ease. Open iPod/iPhone/iPad screen lock without passwords. Allow users to factory reset iDevices without Apple ID.
600,000+ Downloads
Now, let's see how to use TunesKit iPhone Unlocker to remove Apple ID from iPhone even without knowing the correct passcode.
Step 1Connect iPhone to Computer
Download and install TunesKit iPhone Unlocker to your computer. Connect your iPhone to the computer. Select Unlock Apple ID option and then click on the Start button.
Step 2Dual Confirmation
To turn off Find My iPhone feature and remove Apple ID from iPhone, TunesKit iPhone Unlocker will check your device status first. When your iOS version is iOS 11.4 or later, you should ensure that the two-factory authentication and screen lock feature on your iPhone is enabled. Then, click on the Next button. If the Find My feature is disabled on your iPhone, TunesKit iPhone Unlocker will remove Apple ID from your iPhone directly.
Step 3Download Firmware Package
Here, TunesKit iPhone Unlocker will start to download the firmware package to unlock your iPhone. Please correct the information manually if there is anything wrong. Click on the Download button to start downloading.
Step 4Remove Apple ID from iOS Device
Click the Unlock button when the firmware package is downloaded. TunesKit iPhone Unlocker will start to remove the Apple ID from your iOS device. And the Find My iPhone feature will be disabled.
Part 4. FAQs on Find My iPhone Not Turning Off
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Q1: Why is the "Turn Off Find My iPhone" togle completely greyed out?
This issue is almost caused by a feature within Screen Time called Content & Privacy Restriction. This setting is often used to prevent accidental or unauthorized changes to important settings on a device, including account detailes.
To fix this, you must go to Settings > Screen Time > Content & Privacy Restrictions > Location Services > Allow Changes. Once you do this, the toggle will become active again.
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Q2: What actually happens if I sell my iPhone without turning off Find My?
If you sell or give away a device with Find My still enabled, you are leaving Activation Lock turned on. This means the device is still securely tied to your Apple ID. The new owner will completely unable to set up the device with their own account; it will be permanently stuck on a setup screen asking for your Apple ID and password. This renders the iPhone unusable for them.
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Q3: Is turning off Find My the same as signing out of iCloud?
No, they are different actions. Turning off Find My is a specific, targeted action that only disables the location tracking nd Activation Lock features. Signing out of iCloud is a much broader action that disconnects your entire Apple ID from the device, which includes iCloud Photos, Contacts, Mail, backups, and more.
As part of the sign-out process, you will be required to turn off Find My, but if your only goal is to disable the lock, you only need to toggle off the Find My settin itself.
Part 5. Conclusion
If you encounter the Find My iPhone won't turn off problem, this post will help you. You can try using the 5 effective solutions to fix the Find My iPhone won't turn off problem. If you are still having other questions, you can download and try using TunesKit iPhone Unlocker, or leave us a comment below.
