Addigy MDM Review: Features, Pricing & Profile Removal

As organizations grow, managing a fleet of Apple devices quickly becomes a complex task. It is no longer enough to just track inventory; IT teams must be able to secure, update, and troubleshoot Macs, iPhones, and iPads remotely from anywhere in the world. This is where a dedicated management tool named Addigy MDM becomes essential. This guide explores Addigy's features, pricing, and setup to help you decide if it fits your needs.

What Is Addigy MDM?

Addigy MDM is a cloud-based Mobile Device Management platform designed specifically for the Apple ecosystem. It enables organizations to manage large fleets of Apple devices remotely through a centralized web-based console.

Unlike many cross-platform management systems, Addigy focuses entirely on Apple environments. This specialization allows it to provide deeper integration with Apple technologies and management frameworks.

Key Features of Addigy MDM

Addigy stands out because its specialized design allows for faster updates and deeper administrative control over Apple hardware. With this platform, IT administrators can effortlessly perform essential tasks like enrolling new devices, enforcing security compliance, and installing applications remotely.

Beyond basic management, Addigy includes a few excellent features that make daily operations significantly smoother for administrators, such as:

• Multi-Tenant Dashboard: Manage multiple different clients or office locations from a single screen.
• Live Troubleshooting: Use LiveTerminal or LiveDesktop to fix issues in the background without the user even knowing.
• Identity Sync: Connect Mac logins directly to your existing Google, Microsoft, or Okta accounts for better security.

Addigy Pricing and Tiers

Addigy uses a per-device pricing model, making it easy to scale as you hire more people. However, keep in mind there is a $200 monthly minimum for all accounts. This monthly minimum makes the platform a better fit for mid-sized companies, enterprise IT teams, and MSPs (Managed Service Provider) rather than very small businesses with only a handful of devices.

To meet different needs, Addigy offers three distinct licensing tiers:

Tier	Pricing	Best For
Amplify	$2/mo	Organizations that already have an MDM but need better remote tools.
MDM	$6.25/mo	The full suite for standard Apple device management.
Security	$14/mo	Teams needing built-in antivirus and advanced security monitoring.

How to Deploy Addigy (A Seamless Approach)

Switching to a new management platform doesn't have to be difficult. A structured setup prevents errors and keeps your team productive. By using Apple's native tools, you can automate the entire onboarding process so devices are secure the moment they are turned on.

• Step 1. Link your Apple Business Manager (ABM) or Apple School Manager (ASM) account. This enables "zero-touch" provisioning, meaning new hardware is automatically configured without IT ever needing to touch the box.
• Step 2. Set up your baseline policies. This includes automatically installing essential apps, configuring Wi-Fi settings, and enforcing security rules like FileVault encryption.
• Step 3. Deploy the enrollment profile to your current devices. This brings your existing fleet under full management and starts 24/7 background monitoring.

Addigy vs Other Apple MDM Solutions

Several MDM platforms specialize in managing Apple devices. While they share many core capabilities, each solution has unique strengths tailored to different organizational workflows and security needs.

Here is a quick breakdown of how Addigy compares to other leading Apple MDM providers:

MDM Platform	Best For	Key Differentiators
Addigy	MSPs & Multi-Environment IT	Multi-tenant architecture and real-time, continuous device monitoring.
Jamf Pro	Enterprises & Complex IT Stacks	Extensive integration ecosystem, robust reporting, and deep Apple roots.
Kandji	Security-Focused Organizations	Heavy automation with built-in compliance templates (e.g., CIS benchmarks).
Mosyle	Education & Unified Business IT	Combines MDM, identity management, and endpoint security into a single platform.

Ultimately, the best choice among these platforms depends on your specific requirements. Factors like your total device fleet size, strict security compliance policies, automation needs, and whether you require multi-tenant capabilities should guide your final decision.

What Happens When a Device Is Locked by an MDM Profile?

When enrolled in an MDM system like Addigy, a device receives a management profile that enforces corporate policies and restricts user removal for security purposes. However, devices can sometimes remain permanently locked even when they are no longer actively managed by the organization. Common reasons include purchasing a second-hand corporate device or receiving a retired company phone that wasn't properly wiped.

In these scenarios, the lingering MDM profile prevents normal setup and restricts access to standard settings.

Can You Remove an Addigy MDM Profile?

The official and safest solution is to contact the managing organization and request device removal from their Addigy console. Once released, factory resetting the device will completely clear the profile.

If the original administrator is completely unreachable, specialized software becomes necessary to regain access. Tools like TunesKit iPhone Unlocker offer dedicated features to bypass lingering MDM restrictions on iPhones and iPads without needing the original credentials. After the restriction is removed, the device may be set up again for personal use or enrolled into another device management platform.

• Step 1. Connect the inaccessible iPhone or iPad directly to a trusted computer via a USB cable.
• Step 2. Open TunesKit iPhone Unlocker and select the "Remove MDM" module from the interface.
• Step 3. Run the bypass process to clear the restriction and restore the device for normal use.

FAQs About Addigy MDM

Final Thoughts

Effective management requires tools built specifically for the devices they control. Addigy provides the specialized, real-time power needed to manage Apple fleets efficiently at scale. Because of its multi-tenant design and deep monitoring tools, it remains a top choice for MSPs and Apple-centric internal IT teams.

While the $200 monthly minimum may be a hurdle for very small teams, the automation and security it provides often pay for themselves in saved time. If you are looking for a professional-grade solution to keep your Macs and iPhones running smoothly, Addigy is one of the strongest contenders on the market.