6 Fixes For This iPhone Encountered an Issue While Starting

Updated by Brian Davis on Aug 7, 2026 • Category: iOS Repair
8 mins read
Quick Answer

Recovery Assistant itself is designed to fix startup problems. If it repeatedly fails or your iPhone keeps returning to the same screen, restart the device, make sure Wi-Fi is available, update iOS if possible, or use Recovery Mode.

If you see "This iPhone encountered an issue while starting" on iOS 26, your iPhone has detected a startup problem and automatically launched Recovery Assistant to diagnose and repair it.

If Recovery Assistant fails, shows Unable to Recover, or keeps appearing after restart, the issue may be related to an interrupted update, system crash, startup error, or hardware problem. Below are 6 practical ways to fix your iPhone and get it working normally again.

fix this iphone encountered an issue while starting

What Is iOS 26 Recovery Assistant and How Does It Work?

Recovery Assistant is a recovery feature introduced in iOS 26 that helps an iPhone recover when it cannot start normally. If the device detects a startup problem or repeated crashes, it may automatically open Recovery Assistant and display the message "This iPhone encountered an issue while starting."

Unlike traditional Recovery Mode, Recovery Assistant can attempt to resolve certain startup problems directly on the iPhone without requiring a Mac or PC. It connects to Wi-Fi, downloads a software package, and uses it to repair the startup issue.

recovery assistant

How Does Recovery Assistant Work?

When Recovery Assistant appears, tap Continue and connect the iPhone to a Wi-Fi network. The device will download the required recovery software and attempt to resolve the startup problem. The process may take several minutes.

recovery assistant screen

Newer iPhone models also support Restore with a Nearby Device, which lets another compatible iPhone help restore the affected device wirelessly. However, this is a separate recovery feature and is not the same as Recovery Assistant.

restore nearby iphone


Why Is My iPhone Stuck on "This iPhone Encountered an Issue While Starting?"

The message "This iPhone encountered an issue while starting" means your iPhone detected a problem during startup and launched Recovery Assistant to try to fix it. If Recovery Assistant cannot complete the repair or keeps appearing after restart, several issues may be responsible:

  • 01 Interrupted or Failed iOS Update: An update that fails to complete because of a network problem, power loss, or another installation error may prevent the iPhone from starting normally.
  • 02 Insufficient Storage During an Update: iOS needs enough free storage to download and install system updates. If available space is too low, the update may fail to complete correctly.
  • 03 Interrupted Update or Restore: If an iOS update or restore process stops unexpectedly, the iPhone may have trouble completing its next startup.
  • 04 iOS Startup or System Crash: Recovery Assistant may appear when iOS detects a startup problem or repeated system crash that prevents the device from booting normally.
  • 05 Possible Hardware Problem: If Recovery Assistant, an iOS update, and Recovery Mode all fail to restore normal startup, the problem may involve hardware and require professional service.

How to Fix "This iPhone Encountered an Issue While Starting" Stuck?

If your iPhone keeps showing "This iPhone encountered an issue while starting", start with Recovery Assistant itself before moving to more advanced recovery methods. Try the following solutions in order.

Method 1. Let Recovery Assistant Complete the Repair

Recovery Assistant is designed to fix startup problems, so let it complete the recovery process before trying other methods.

  • Step 1. On the Recovery Assistant screen, tap Continue.
  • Step 2. Connect your iPhone to a stable Wi-Fi network.
  • Step 3. Wait while Recovery Assistant downloads the required software package and attempts to repair the startup problem.
  • Step 4. When the recovery process finishes, restart your iPhone.

recovery assistant screen

If the iPhone starts normally, no further action is needed. If Recovery Assistant fails, shows Unable to Recover, or appears again after restart, continue with the methods below.

Method 2: Force Restart Your iPhone

A force restart is the electronic equivalent of a hard reboot. It cuts the power to the software and forces the operating system to start over from scratch, which can clear the temporary glitch that caused the startup failure. This process will not erase any of your content.

  • For iPhone 8 or later (including models with Face ID): Quickly press and release the Volume Up button. Immediately press and release the Volume Down button. Then, press and hold the Side button until you see the Apple logo appear on the screen.
  • For iPhone 7 and 7 Plus: Press and hold both the Side button and the Volume Down button at the same time. Continue to hold them until the Apple logo appears.
  • For iPhone 6s and earlier: Press and hold both the Home button and the Top (or Side) button simultaneously until the Apple logo is displayed.

force restart iphone

After the Apple logo appears, release the buttons and let the iPhone attempt to boot up normally. If you land on your home screen, the problem is solved. If you see the error message again, move to the next step.

Method 3: Exit Recovery Mode in One-click

If your iPhone is stuck in Recovery Mode and a normal restart doesn't work, you can use TunesKit iOS System Recovery to exit Recovery Mode without pressing any buttons. Its Enter/Exit Recovery Mode feature is completely free to use. And exiting Recovery Mode can help the device restart normally.

Exit iPhone Recovery Mode For Free

Use TunesKit iOS System Recovery to exit Recovery Mode for free with one click—no complicated button combinations required.

Try It Free safe 600,000+ Downloads

Simply download and install the TunesKit iOS System Recovery on your PC. Open it on your computer. Then, connect your iPhone that is stuck on the Recovery Assistant screen using a reliable USB-C or Lightning cable. Move to Recovery Mode section, and click the Exit button to exit recovery mode in one click.

exiting recovery mode

Try It Free Try It Free

Method 4: Update iOS Using Recovery Mode

If Recovery Assistant repeatedly fails, Apple recommends making sure your iPhone is running the latest available version of iOS. If the device cannot start normally, you can use Recovery Mode and a computer to reinstall iOS.

  • Step 1. Connect your iPhone to a Mac or Windows PC with a USB cable. Open Finder on a Mac, or the Apple Devices app on Windows. If your computer does not support Apple Devices, you may use iTunes instead.
  • Step 2. Put the iPhone into Recovery Mode.
  • Step 3. Locate your iPhone in Finder, Apple Devices, or iTunes.
  • Step 4. When you see the options to Update or Restore, try Update first. The computer will attempt to reinstall iOS while keeping your personal data. Keep the iPhone connected until the process finishes.

itunes restore iphone

Method 5. Restore Your iPhone with a Nearby Device

Some newer iPhone models support Restore with a Nearby Device, allowing another iPhone or iPad to help restore the affected device without connecting it to a computer.

This feature is available only on supported models. The assisting iPhone or iPad must be unlocked, connected to Wi-Fi, and running iOS 18/iPadOS 18 or later.

  • Step 1. Connect the affected iPhone to a power source.
  • Step 2. If an animation asks you to move another device closer, place an unlocked iPhone or iPad next to it.
  • Step 3. Tap Continue when Restore Nearby iPhone appears on the working device.
  • Step 4. A six-digit code will appear on the iPhone being restored. Enter that code on the assisting device.
  • Step 5. Follow the prompts and wait for the restoration process to complete.

restore nearby iphone

Method 6: Restore Your iPhone

If Recovery Assistant, iOS Update, and the other repair methods do not work, restoring the iPhone is the final software troubleshooting option.

link Warning: Restoring the iPhone erases its data and settings. If you have an iCloud or computer backup, you can restore your data afterward.
  • Step 1. Connect the iPhone to your computer and put it into Recovery Mode.
  • Step 2. Open Finder, Apple Devices, or iTunes and locate the iPhone.
  • Step 3. When prompted to Update or Restore, choose Restore.
  • Step 4. Wait while the computer erases the iPhone and reinstalls iOS.

iphone itunes restore

Afterward, set up the iPhone again and restore your data from a backup if available. If the iPhone still repeatedly starts in Recovery Assistant or cannot be updated or restored through Recovery Mode, the problem may require hardware service. You can contact Apple Support for further help.


Conclusion

This guide explains how to fix the "This iPhone encountered an issue while starting" error using standard methods like a force restart or a Recovery Mode update. TunesKit iOS System Recovery, a specialized tool that simplifies the process. TunesKit offers a free, one-click feature to exit the stuck recovery screen, and its "Standard Repair" mode can fix deeper software corruption by reinstalling iOS without deleting your personal data, serving as a powerful alternative to a complete data-wiping restore.

Try It Free Buy Now

Add a review

home Home > iOS Repair > [iOS 26] How to Fix This iPhone Encountered an Issue While Starting