Q: "Some errors might occur to my iPad. I tried to connect it to iTunes and use recovery mode, the recovery mode not working! Can someone tell me how to fix this problem?" – Jenny from Apple Discussion
Recovery mode is a powerful feature that you can use to fix some problems with your iOS devices such as iPhone, iPad and iPod touch. It can help us solve a lot of software-related issues by reinstalling the software on your device. However, the iPad or iPhone recovery mode not working happens from time to time. If you come across this issue while using the recovery mode, you can read this post to learn 5 solutions to resolve the problem.
Tip 1. Update iTunes App to the Latest
This can be a simple solution to iPhone/iPad recovery mode not working problem. Sometimes all iOS issues can be easily fixed by updating the iTunes program version. The following is the quick steps.
For Windows, open iTunes and go to the Help on the top menu bar > Check for Updates > Install. If your iTunes program is downloaded from Microsoft store, it will be automatically updated.
For Mac, launch iTunes app and navigate to Updates. If there is iTunes update available, just click on Update.
Tip 2. Force Restart Your iPhone/iPad
If your iPhone recovery mode restore not working still exist after updating iTunes, you can then try to force reboot your device. This can resolve most minor problems with iPhone or iPad. Different models have different procedures, yet it is still simple to operate. Here it is:
For iPad (with Home button), iPhone 6s and former, press and hold the Home and Power buttons simultaneously. Release both buttons until you see the Apple logo on the screen.
For iPhone 7 and 7 Plus, press and hold the Volume Down and Power buttons. Release them when the Apple logo comes out.
For iPad (without Home button), iPhone 8, X and newer series, press the Volume Up button and then quickly release it. Do the same for the Volume Down button. Then hold the Power button until the Apple logo is visible.
Tip 3. Use DFU Mode Instead of Recovery Mode
If your iPhone, iPad recovery mode does not work when you try to use it to repair your device software problem, you can still use another mode named DFU Mode to fix the iOS problem. DFU is short for Device Firmware Upgrade, which can be used to fix serious software-related problems on your device. So it can be an effective option to recovery mode. However, putting iOS device into DFU mode is much difficult and many users have reported that they failed to do so. Besides, the data on the device might be lost. Anyway, if you don't mind you still have a try.
Step 1. Launch the latest version of iTunes on your Mac or PC computer. Use a USB cable to connect your iPhone or iPad to the computer.
Step 2. Manually put your device into DFU mode. When it succeeds, you will see a message on your screen, saying "iTunes has detected an iPhone (or iPad) in recovery mode".
Step 3. Click the OK button and then press the Restore iPhone button to confirm your action. Wait a while until the process completes.
P.S. The detailed steps for different iPhone/iPad models to enter the DFU mode manually:
For iPad, iPhone 6s and earlier, press and hold Home and Power buttons simultaneously for about 8 seconds. Release Power button but keep pressing the Home button until the screen turns black.
For iPhone 7 and 7 Plus, press and hold the Volume Down and Power buttons at the same time for about 8 seconds. Release Power button but keep holding the Volume Down button until the screen is black.
For iPad (without Home button), iPhone 8, X and later, press the Volume Up button and then release it quickly. Then press the Volume Down button and then release it quickly. Next hold the Power button until you see the screen become black.
Tip 4. Use TunesKit iOS System Recovery Instead of Recovery Mode
As mentioned above, if you use DFU mode to fix iPhone, iPad recovery mode doesn't work, you're in a big risk of losing the data on your device. So if you don't want any data loss, you can try this iTunes alternative - TunesKit iOS System Recovery (or for Mac).
It is a professional iOS repair tool that is able to fix over 30+ types of iOS problems, which covers almost all issues that recovery mode can resolve, including iPhone recovery mode not working problem. Moreover, you can use this program to put iPhone or iPad into recovery mode in one click for free. In addition, this program allows users to repair iOS problems without data loss in a few clicks only.
Features of TunesKit iOS System Recovery
- Solve iPhone/iPad recovery mode not working easily
- Fix various iOS problems with no data loss
- One-click to enter/exit the recovery mode with no charge
- Easy to operate with a clear interface
- Available for Mac and Windows systems
Now follow the simple steps below to effectively fix iPad/iPhone recovery mode not working issue with TunesKit iOS System Recovery.
Step 1 Connect device to computer and Launch TunesKit
Open TunesKit iOS System Recovery on your computer after finished installation. Connect your iPhone or iPad to the computer with a USB cable. Click the Start button on the main interface once it's recognized by the software. Choose the Standard Mode and click on the Next button to proceed.
Step 2 Download Firmware Package and Verify
Check the device information and manually correct it if there is wrong info detected. Next press the Download button and ask TunesKit to download the related iOS firmware package and then verify it.
Step 3 Start to Fix iPhone/iPad Recovery Mode Issue
When the download is done, click on the Repair button and the program will start fixing the iPhone recovery mode not working issue. Wait for the process to complete and you can then use your device as usual.
Tip 5. Ask Apple Support for Help
After trying all these methods, but your iPhone, iPad recovery mode not working problem is still not resolved, you can then try getting in touch with Apple Support for help. It may be caused by a hardware issue that is difficult to deal with. Apple Support team will help you detect the reason and provide your professional assistance for you.
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