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How to Fix SSL Error on iPhone/iPad

Posted by Brian Davis on Oct 27, 2023 11:00 AM • Category: Fix iPhone Issues
6 mins read

My iPhone is displaying an alert that says, 'An SSL error has occurred and a secure connection to the server cannot be established'. Due to this error, I am unable to play media online or download anything. Do you have any solutions?

It indicates an SSL connection error on your iPhone, which commonly happens when browsing websites or using apps. Several factors can contribute to this error. This article aims to address and resolve the SSL error on your iPhone or iPad by offering a comprehensive guide with multiple solutions.

ssl error on iphone or ipad

Part 1. What Is an SSL Error

SSL, short for Secure Sockets Layer, provides encryption for the communication between a client and a server. When encountering an SSL error, it signifies that the server's identity cannot be verified adequately, leading to a security measure on your device that prevents access. There can be various causes for SSL errors on iPhones or iPads, including but not limited to:

1. Expired SSL certificate.
2. Misconfigured network settings.
3. Incorrect date and time settings.
4. The security settings of the router.
5. Outdated iOS system or the system glitches.

Part 2. Fix SSL Error on iPhone and iPad

1. Enable and Disable Airplane Mode

To fix SSL errors on iPhone or iPad, toggling Airplane Mode is proved by many users. You can enable and disable Airplane Mode, the internet connection on your device will be reconnected, so the error might be solved. Airplane Mode can be toggled via Control Center or Settings.

toggle airplane mode

2. Reset Network Settings

Incorrect network settings may cause SSL errors. Resetting settings related to networks, Bluetooth, and VPN to their defaults, and will not erase the contents on your device. To do this, go to Settings > General > Transfer or Reset iPhone, then select "Reset Network Settings".

reset network settings

3. Restart Your Device

The next entry is a common method for iOS issues including the SSL error. Restarting your device can clear out temporary files to resolve some minor glitches. Whatever what model of iPhone or iPad you are using, it's easy to turn your device off via Settings > General > Shut Down. Wait for 30 seconds, then turn it on with the side/top button.

4. Set Date & Time to Automatically

When you are facing the SSL issue, don't forget to check for the date and time settings on your device. Launch Settings on your iPhone or iPad, tap on General, and navigate to the "Date & Time" option. Make sure that the "Set Automatically" is on.

update date and time settings

5. Clear Browser Cookies and Cache

If the SSL error shows up when you are using Safari, you can try clearing browser cookies and cache. Here are the steps for you to finish it:

Step 1. Open Settings and click General.
Step 2. Tap on the Safari icon. Scroll down to select "Clear History and Website Data".

clear browser cookies and cache

6. Reinstall the Problematic App

If you see the SSL error message while using Apple Music or other specific apps, a solution is to delete and reinstall the problematic app. When the app is outdated or corrupted, it will bring unexpected issues. Delete the problematic app and reinstall it to see if the issue is solved.

7. Fix SSL Error via TunesKit [Hot]

If the solutions above have failed, the SSL error on your iPhone or iPad might be caused by system issues. In this case, a professional system repair tool like TunesKit iOS System Recovery can get you out of the annoying error message.

TunesKit iOS System Recovery has a massive capability to repair more than 150 iOS software issues on iPhone/iPad/iPod touch, and Apple TV. Due to its intuitive interface, you are enabled to fix the white lines on screen, update failure, device stuck on Recovery Mode, etc. It is an all-in-one tool for you to solve software problems only with a few clicks.

tuneskit ios system recovery

Key Functions of TunesKit iOS System Recovery

  • Fix 150+ iOS issues on iPhone, iPad, iPod touch
  • Simple interface & Easy to use
  • High success rate & Unlimited usage within validity period.
  • Compatible with the latest iOS 17
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Try It Free 600,000+ Downloads

Follow the steps to fix the SSL errors on your device:

Step 1Connect Your Device to Computer

First of all, you need to launch TunesKit iOS System Recovery on your computer. After that, connect your device to the computer, choose iOS System Repair, and click the Start button to begin.

connect iphone to computer

Step 2Select Repair Mode

You need to select the repair mode, it's advisable to choose the Standard Repair to fix the problem without data loss. The Deep Repair will reset your device to the factory settings and all data will be erased.

select standard mode

Step 3Put the Device into DFU Mode or Recovery Mode

Put your iPad/iPhone into DFU or Recovery Mode, following the on-screen instructions. If you have trouble in the process, tap on the Enter/Exit Recovery Mode to put it into Recovery Mode without hassle.

enter recovery or dfu mode

Step 4Start to Fix SSL Errors

Confirm the device info and click on the Download button. When the process is done, click on the Repair button, and the SSL errors on your iPhone or iPad will be solved.

download and start to fix ssl errors on iphone and ipad

Part 3. [Tip] How to Enable SSL

For Incoming Servers:

Navigate to "Accounts & Passwords" and choose the specific account you wish to secure. Then, enter your email credentials and click on "Advanced" option, and enable SSL.

For Outgoing Servers:

Open 'Accounts & Passwords'. Select the account you want to protect. Enter your email credentials and click on the 'SMTP' option. After that, toggle on SSL and set the server port to 465 to ensure secure communication.


Try any of the methods outlined in this article, then you can overcome the SSL error on iPhone/iPad successfully. If you encounter other iOS issues, you can also take the assistance of TunesKit iOS System Recovery to regain seamless functionality on your device.

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