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8 Best Ways to Fix AirPods Popup Not Showing

Updated by Brian Davis on Apr 22, 2024 3:00 PM • Category: iOS & iPhone Tips
6 mins read

Apple AirPods have attracted a lot of attention since the launch and have been at the forefront of mainstream wireless headphones with their portability and compactness. The AirPods can connect to a wide range of devices, including iPhones, iPad, iPods, and even Android devices, although many users have reported that they are not as sensitive when connecting to Android devices as they are to iOS devices.

airpods popup not showing

However, there are exceptions to this rule, as some iPhone users have commented that their AirPods popup not showing when connected to an iPhone. Don't worry. If you're having the same problem, then read this article. We'll present you with a few impressive solutions in this post.

Part 1: Why Do My AirPods Not Show Up When I Open The Case?

1. Bluetooth Connectivity: Ensure that your AirPods are properly connected via Bluetooth to your iPhone or other compatible device. Sometimes, toggling Bluetooth off and on again can help refresh the connection.

2. AirPods Case Battery: Check if your AirPods case has enough battery power. If the case is dead, the AirPods won't be able to connect or show up on your device.

3. Software Updates: Make sure that your iPhone or other device is running on the latest software version. Sometimes, outdated software can cause compatibility issues with AirPods.

4. Reset AirPods: Try resetting your AirPods by placing them back into the case, closing the lid, and then holding the setup button on the back of the case until the status light flashes amber a few times.

5. Check AirPods Settings: Go to your device's Bluetooth settings and ensure that AirPods are not manually disconnected or disabled.

Part 2: How to Fix AirPods Popup Not Showing?

Now you know why AirPods won't connect to iPhone, let's explore the following 8 methods to fix this issue.

Method 1: Charge Your AirPods

The first attempt to fix the AirPods popup not showing is to check your Airpods battery. Generally, your AirPods 3 can get up to 6 hours of listening time, and AirPods, AirPods Pro, and AirPods Pro 2 can get up to 5 hours of listening time on a full charge. And if you charge your AirPods in their case, you get over 24 hours of accumulated listening time.

Make sure your AirPods or the AirPods case are not running out of juice when connected to your iPhone. If the AirPods popup not showing up on your iPhone when you open the case lid with AirPods inside, go to check that the light on the AirPods case turns amber, which means it's low on power, and that not seeing the light means your AirPods case are dead and needs charging. In this case, it's urgent that your AirPods are charged.

charge your airpods

Method 2: Clean Your AirPods

Sometimes, earwax, dust, or dirt can be piled up in the AirPods charging case and cause the AirPods popup not working when you open the lip. All you need to do is to use a microfiber cloth, cotton swab, or any other soft yet small tools to wipe down your AirPods and charging case. Ensure that you do not use any detergent with your AirPods charging case for cleaning purposes or to expose them to water.

clean your airpods

Method 3: Turn Bluetooth Off and On

The AirPods popup will not be showing when the a poor Bluetooth connection. As AirPods need Bluetooth instead of Wi-Fi to work or connect to a device, you should think about whether your iPhone Bluetooth connection is available. You can toggle off the Bluetooth and reopen the Bluetooth again after 10 seconds, and open your AirPods case lip to see if your AirPods pop up. Alternatively, Bluetooth can be restarted by enabling and disabling Airplane Mode. Simply swipe down the Control Center on your iPhone and initiate Airplane Mode, then turn it off after 10 seconds.

toggle on and off bluetooth or airplane mode

Methhod 4: Reset AirPods

The next effective one to deal with the AirPods Pro popup not working is to reset your AirPods. Having an AirPod reset is one of its advantages, as it will enable you to disconnect it from the device, and all of the settings from AirPods to other iPhones, iPads, or other devices will be erased, making them back to the default status.

Step 1: Put your AirPods back in the charging case and open the case lid.

Step 2: Go to Settings and tap Bluetooth, click on the (i) icon which refers to your AirPods, then select Forget This Device and confirm it.

bluetooth forget device

Step 3: Press and hold the AirPods charging case Setup button until the indicator light flashes orange 4 times, then you have completed the AirPods reset. After that, you are able to reconnect the AirPods to your iPhone and see if it pops up.

press and hold the setup button to reset airpods

Method 5: Reset All Settings

Maybe you made some Settings on your iPhone inadvertently, causing your AirPods popup not showing on your iPhone. If you are unsure which setting is the culprit, you're suggested to reset all settings. Then try to open the AirPods again to see if the problem is still. This reset will not erase the data and content on your iPhone.

Simply turn to Settings > General > Transfer or Reset iPhone, choose Reset All Settings and confirm it.

reset all settings on iphone

Method 6: Restart Your iPhone

System issues, software failures, phone freezes, etc., can all cause the AirPods popup not showing up on your iPhone. If this is the case, try restarting your iPhone straight away to see whether the problem is resolved. Or, force restarts your iPhone in case the restart option doesn't respond.

For iPhone 6, 6 Plus, 6S, and earlier: press and hold the Home button, press and hold the Sleep/Wake button until the Apple logo appears.

For iPhone 7, 7 Plus: press and hold the Sleep/Wake button, press and hold the Volume Down button until the Apple logo appears.

For iPhone 8, 8 Plus, and later models: press and release the Volume Up button, press and relesae the Volume Down button, then press and hold the Side button until the Apple logo appears.

force restart iphone

Method 7: Fix AirPods Popup Not Showing Caused by System Issue

After you have ruled out the above possibilities but still have doubts about the system failure, choosing a professional system repair tool will be helpful to fix iOS completely and settle the problem of the AirPods popup not showing.

TunesKit iOS System Recovery is highly recommended for fixing AirPods popup not showing and other more than 150 system-related problems on iPhone, iPad, and iPod touch, such as AirPods not connecting to iPhone, iPad Bluetooth not working, music won not play on iPhone, etc. Besides, it is available on Windows and Mac, offering you with four major features to repair, reset, switch to modes, upgrade and downgrade.

tuneskit ios system recovery

Characteristics of TunesKit iOS System Recovery:

  • Fix 150+ iOS/iPadOS issues without hassle
  • Compatible with the latest iOS version
  • Provide 2 repair modes
  • User-friendly and easy to use
  • Enter or exit recovery mode for free
  • Upgrade or downgrade iOS with ease
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Please read the tutorial on how to fix AirPods popup not showing up on iPhone.

Step 1Connect iPhone to PC

Download and launch TunesKit iOS System Recovery on your computer. Connect your iPhone to the PC via a lightning/Type-C cable. After that, click on iOS System Repair and Start button to the next step.

connect iphone to pc

Step 2Choose Standard Repair

We recommend choosing Standard Repair first to get the iOS issue fixed, as Deep Repair will wipe your data. Then follow the prompt to put your iPhone into recovery mode.

select standard mode

Step 3Download firmware package

Now, you need to check if all the given information corresponds with your device. If yes, you can tap on the Download button on the interface to download the right firmware package.

download firmware package

Step 4Fix AirPods popup not showing

After the downloading of the firmware package is completed, you can now hit on the Repair button to fix the AirPods popup not showing issue.

fix airpods popup not showing

Method 8: Get Your AirPods Repaired

This should be the last reason to figure out why your AirPods pop-ups aren't showing up - the hardware damage to your AirPods. Try to recall if your AirPods have been dropped on the floor, soaked in water, crushed, etc. from any external factors. Then contact AirPods Support and make an appointment to have your AirPods repaired by an Apple Authorised Service Provider or Apple Store.

contact apple support

Part 3: FAQs about AirPods

Q1. How to add my AirPods to Find My iPhone?

If your AirPods have been paired with your iPhone, and the FMI is on, the AirPods will be set up automatically. It can be configured via "Devices" in the Find My app. For instance, you can toggle on "Notify When Left Behind" to avoid loss or misplacement.

Q2. Why is the sound from my AirPods so low?

1. Misconfigured device settings
2. Volume lowered via in-app settings
3. Clogged speakers
4. Outdated iOS
5. Software glitches
6. Damaged hardware

You can read this post to fix the low Bluetooth volume on iPhone.

Final Thoughts

The solutions we provide above should be useful to tackle the AirPods popup not showing up on iPhones, iPad, or other iOS devices. You can try them one by one and find out what is causing the problem. If you have already tested the simple methods, simply try TunesKit iOS System Recovery will shorten your time greatly. And if none of them works, take your AirPods to the repair center and get them fixed.

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