5 Tips to Fix iPhone Stuck on Lock Screen and Wont Turn Off

Updated by Brian Davis on Oct 29, 2021 2:00 PM

Q: "My iPhone 11 was really laggy. Now it is stuck on the lock screen. I can't swipe up to unlock and turning it on and off hasn't not worked. Anyone have any suggestions or have experienced this? So how can I fix iPhone 11 frozen on lock screen?" - Avetik from Apple Community

Recently, some iPhone users have reported a newly appeared iPhone stuck issue, that is the iPhone frozen on lock screen. The problem mostly happens on iPhone X and no matter how they enter the passcode, it is just unresponsive. Do you also ever encounter the trouble or are you meeting with it right now? Although this issue seems to be annoying, yet we collected the reasons behind it and some ways to solve it.

iphone frozen on lock screen

Part 1. Why Is My iPhone Frozen on the Lock Screen?
Part 2. Verified Ways to Fix iPhone Stuck on Lock Screen
Part 3. How to Restore Frozen iPhone to Normal with TunesKit
Part 4. How to Better Customize the iPhone Lock Screen
Part 5. The Final Words

Part 1. What Causes iPhone Stuck on Lock Screen and Wont Turn Off

It is not uncommon to have the iPhone stuck on lock screen, but no specific causes can be used to explain it. As for your confusion about why is my iPhone frozen on the lock screen, there are several general situations, firstly software bugs, then some application errors, lastly iOS glitches. Whatever the reason is, you can get rid of it by following the method introduced below.

Before going through any of that help you fix the issue, let's watch the video first and here we'll show how to fix iPhone frozen on lock screen step by step.

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Part 2. Verified Ways to Fix iPhone Frozen on Lock Screen

If you're noticing the issue with your iPhone stuck on lock screen, there are a few methods you can try to repair it yourself. Now start solving the issue and return your iPhone to normal.

Solution 1: Ask Someone to Call You

Whether you input the passcode or not, does your iPhone merely stay stuck on the passcode screen? In such a case, you could simply ask somebody next to you to call you. Through the call, your iPhone's lock screen may get unfrozen and thus locked.

Solution 2: Restart Your iPhone

If your iPhone is still frozen on the lock screen after the call, then you can try to power off the device. To restart the iPhone, just press down the Sleep or Wake button until the slider that slide to power off is shown. Then drag it to the right to turn off your device and hold the same button to power your iPhone on.

restart iphone

Solution 3: Hard Reboot Your iPhone

Also, simply hard rebooting your iPhone might also work wonders. If you don't know how to, the specific operating steps are presented below.

If you are having an iPhone X or later models,

Press the Volume up button and then quickly release it. Do the same process with the Volume down button, and then press and hold the Side button. When the Apple log appears on the screen, release the button.

If you are having an iPhone 8 or iPhone SE,

Press and quickly release the Volume up button and then repeat this with the Volume down button.

If you are having an iPhone 7 or iPhone 7 Plus,

Press and holde both the Volume down button and the Sleep/Wake button at the same time. When the Apple logon appears, release both buttons.

If you are having an iPhone 6 or earlier models,

Press and hold both the Sleep/Wake button and the Home button at the same time. When the Apple logo appears, release both buttons.

hard reboot iPhone

Solution 4: Restore the iPhone via iTunes

In fact, there is another alternative can be applied to resolve your iPhone frozen on the lock screen. That is restoring your device through iTunes, but it will remove all the data on your iPhone. If you have backed them up before, you could do the steps below.

Step 1. Connect your iPhone to a PC and launch iTunes on the computer.

Step 2. Make your iPhone enter into recovery mode by follwing the below steps.

On your iPhone 8 or later: Press and quickly release the Volume button and repeat this with the Volume down button. Then press and hold the side button.

On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.

On your iPhone 6 or earlier: Press and hold both the Home button and the side button or the top button at the same time.

Step 3. Keep holding the buttons until you see the recovery mode screen.

Step 4. When iTunes detects your iPhone in recovery mode, click Restore iPhone option on the message popping up.

Step 5. When you get the option to restore or update, choose Restore and then your computer will download the software for your device.

restore iPhone via iTunes

Part 3. How to Get iPhone out of being Frozen on Lock Screen Efficiently

To get out of the trouble we discussed in the article after one attempt, you are suggested to use a professional system recovery tool for iPhone. Here TunesKit iOS System Recovery is recommended. It is a powerful iOS repairing tool that can quickly fix any common iOS or tvOS issue all by yourself without seeking for help from Apple technical specialist.

No matter whether your iPhone frozen on the lock screen or stuck on the white screen of death, this popular third-party software can help you to fix them with the fastest speed and an almost 100% success rate while causing no data loss. If you've got an iPhone that stuck on the lock screen, have a try of TunesKit software and start restoring your iPhone.

ios system recovery

Main Functions of TunesKit iOS System Recovery

  • Solve 50+ iOS and TVos problems.
  • Support almost all iOS devices like iPhone, iPad and iPod.
  • Compatible with all iOS versions including the latest iOS 14.
  • With Standard and Advanced Modes to fix common and complicated issues.
  • One-click to enter or exit recovery mode for free.
  • Support downgrading iOS versions.

Step 1Connect your iPhone to the computer

Connect your frozen iPhone to a computer via a USB cable and launch TunesKit iOS System Recovery. Once your iPhone is detected by TunesKit, enter the recovery mode through one-click, then click the Start button. In the following window, select the Standard Mode to fix your iPhone frozen on the lock screen without data loss.

connect ios device

Step 2Download the firmware package

Check your iPhone's information including the model and iOS version, and correct it if anything is wrong. Next, click on the Download button to let the application download and verify the firmware package matched with your device.

download firmware

Step 3Fix iPhone stuck on lock screen

After the downloading is finished, click the Repair button to fix the iPhone stuck on lock screen. When the process is completed, you can successfully unlock your iPhone. And try powering your iPhone on and check it.

fix ios

Part 4. More Tips about Customizing the iPhone Lock Screen

From the lock screen, you can the current time and date and your most recent notifications when your turn on or wake iPhone. Also, you can open Camera and Control Center and get information from your apps at a glance. Since the lock screen of iPhone is an important entrance to the use of the device, here we will teach you how to better customize it.

1. Show notification previews on the lock screen

If you go to set the notification previews in advance, you can see notification previews including text from Message, lines from Mail messages, and details about Calendar invitations. Simply go to Settings > Notifications, tap Show Previews, then tap Always.

2. Control access to information on the lock screen

It is easy to access a few commonly features such as media playback controls, widgets, and Control Center from the lock screen. Once turning on Lock Screen access to a feature, you can control access to these items when iPhone is locked. Head to Settings > Face ID & Passcode or Touch ID & Paasscode, then select your options.

3. Turn access off to the features on the lock screen

To begin with, go to Settings > Notifications and disable the Show on Lock Screen option if you don't want those notifications to bother you. Then, unwilling to see some events on the lock screen, too? Navigate to Settings > Touch ID & Passcode, scroll down to locate the Today View option to switch it off.

Part 5. The Final Words

In conclusion, these are the tips offered for you to fix iPhone stuck on the lock screen. You could try using those common ways to restore your frozen iPhone. But if you want to fix the issue quickly, the good option is to use TunesKit iOS System Recovery. It can get you out of various iOS issues. And not only will you have the chance to restore your iPhone, but you can also fix the issue without data loss.

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