Top 7 Tips to Solve iPhone Error 2009 Problem

Posted by Brian Davis on August 12, 2020 3:00 PM

iphone error 2009

Among a list of iPhone or iTunes errors, the error code 2009 on iPhone is a common one. When some iOS device users want to update or restore their iPhone, iPad or iPod via iTunes, they find a message that reads "The iPhone (iPhone) could not be restored. An unknown error occurred (2009)" popping up. This error stops people from completing the process of iPhone restoration. Would like to settle the problem of iTunes error 2009? Please check out following 7 solutions.

Part 1: What is iTunes error 2009?
Part 2: How to fix iPhone error 2009?
      Tip 1: Check USB connection
      Tip 2: Restart computer or iPhone
      Tip 3: Update or reinstall iTunes
      Tip 4: Turn off iTunes Helper
      Tip 5: Update Antivirus protection program
      Tip 6: Use iOS repair software
      Tip 7: Take to a repair store
Part 3: Final words

Part 1. What is iTunes error 2009?

But first let's make clear what iTunes error 2009 is. iTunes error 2009 or iPhone error 2009 is an issue which is often caused by some hardware problems including USB cables, displays or even the computer. Although there are many unexplained reasons that result in this iPhone issue, some possible ways to fix this error still exist, which lead us to the next part.

itunes error 2009

Part 2: How to fix iPhone error 2009?

In this part, we are going to discuss concrete solutions to the error 2009 and guide you steps by steps.

Tip 1: Check USB connection

Generally, people tend to ignore the simplest issue. So check the USB connection by plugging every USB port of your computer or changing Apple USB cables to see whether the USB port is working fine.

check usb connection

Tip 2: Restart computer or iPhone

This method is widely accepted by customers when some problems occurs on digital devices. Indeed, restarting computer or iPhone often does the trick. So once iPhone error 2009 happens, you are suggested to reboot your computer and then restart updating or restoring iPhone again. If the issue still exists after rebooting the computer, then try to restart the iPhone.

restart iphone

Tip 3: Update or reinstall iTunes

If the first way fails, don't be gloomy. Try updating iTunes or reinstalling it. To install the latest iTunes, first check if an update is available, try these:

For Windows PC.

Step 1: Open iTunes on the computer.

Step 2: Tap Help icon on the top.

Step 3: Click Check for updates.

Step 4: Follow the guides.

update itunes

For Mac.

Step 1: Open iTunes.

Step 2: Click system references in Apple icon.

Step 3: Click software update.

itunes update

Note: If it doesn't work, try deleting the iTunes from computer and reinstalling it again.

Tip 4: Turn off iTunes Helper

Apart from using above two tips, disabling iTunes helper is also worthwhile to try out to settle iTunes error 2009. Do as presented here both on Mac and Windows computer.

On Mac:

Step 1: Click System Preferences.

Step 2: Tap Users and Groups.

Step 3: Log in your account by inputting the username.

Step 4: Disable iTunes helper.

disable itunes helper on mac

On Windows:

Step 1: Tap Start and open Run button. (or press Win+R)

Step 2: Type MsConsfig and click Enter.

Step 3: Find the iTunes Helper and hit the End Process.

turn off itunes helper on windows

Tip 5: Update Antivirus protection program

It is not often occurred to us that antivirus software may cause a problem. Yet an old antivirus protection program may sometimes bring about some issues as other outdated applications make iPhone not function normally at times. So in order to solve iTunes error 2009, open the antivirus program and see whether an update is available. If so, do the update and see whether any miracle would happen.

update antivirus program

Tip 6: Use iOS repair software

If you still exhaust yourself in seeking solutions to fix iPhone error 2009, then the safest way is using professional iOS recovery programs like TunesKit iOS Repair. This tool supports diverse kinds of iOS issues including iPhone recovery mode, white Apple logo, black screen, Apple TV issues etc. Then, it supports diverse devices like iPhone, iPad, iPod touch and Apple TV, and all iOS versions, including the latest iOS 13. Moreover, it has a simple interface which is easily understood and operated by customers. And most importantly, it won't cause any data loss during the process of iOS repair.

Download Download

Related steps to fix the problem of iTunes error 2009 are as follows.

Step1: Firstly, open TunesKit iOS System Recovery for Windows on your computer. Then you have to connect your iPhone till it's detected. Next, click "Start" button. Next, choose the "Standard Mode" and "Next". You have to select which device you've connected. Then follow the instructions from the interface and let your device is into DFU mode. After that, click "Next" button.

connect ios device

Step2: The application will download the firmware package matched to your device after finishing the first step. Before that, you have to make sure the device info is correct, including the model version, iOS version, etc. You can correct it if there's anything wrong. If all information is correct, click the "Download" and it will start downloading and verifying the firmware.

download firmware

Step3: When the firmware has been downloaded successfully, you just click the "Repair" button and the program will automatically begin to fix your iPhone. Don’t disconnect your device until the process is completed. Otherwise, the device might become bricked.

fix ios

Tip 7: Take to a repair store

If unfortunately above 6 methods don’t help you to settle the iPhone error 2009 problem, then you may have to take your device to a repair store. Related workers will give you suggestions.

Video Tutorial

Part 3: Final words

This article has shown you the fastest and safest way as well as other possible solutions. In this way, when faced with iTunes or iPhone error 2009 in the future, you have no need to worry. Just check this and choose the one you want to solve the problem. Finally, if you have other advice or some questions, please contact with us.


has covered tech and entertainment for over 10 years. He loves technology in all its forms.

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