7 Solutions to Fix Turn Passcode Off Greyed Out on iPhone

If your iPhone doesn't have a Face ID or you have turned it off but the Turn Off Passcode button is still greyed out, don't be nervous. In this guide, you'll learn exactly why this happens and how to fix it, step by step. Whether you're on iOS 18/26 or using an older device, I've got you covered. Let's jump right in.

Why Is Turn Passcode Off Greyed Out on iPhone/iPad?

The bottom line is this: Something on your iPhone has a security policy that requires a passcode. Your iPhone isn't broken. It's simply enforcing a rule that it has been given. This rule almost always comes from one of five places:

• 01 Stolen Device Protection: Introduced in recent iOS versions, this feature mandates a passcode for security. If you are in an unfamiliar location, iOS will not allow you to turn off the passcode.
• 02 Configuration Profile: If your iPhone or iPad is enrolled in a Mobile Device Management (MDM) system — like from work or school — then it may force a passcode policy.
• 03 Screen Time Restrictions: If you or someone else enabled Screen Time, your device may be blocking passcode changes.
• 04 Work Email Account: If you add a corporate email account (especially Microsoft Exchange) to your phone, it can bring its own security rules that override your personal settings.
• 05 Apple Wallet or Car Keys Set Up: If you use Apple Wallet for car keys or certain sensitive cards, iOS requires a passcode to be always on.
• 06 Face ID/Touch ID Dependencies: In some cases, biometrics settings rely on a passcode. If Face ID or Touch ID is set up in a certain way, removing the passcode could break security functions.

7 Best Methods to Fix Turn Passcode Off Greyed Out on iPhone/iPad

Fortunately, there are still some possible ways for users to fix the iPhone Turn Passcode Off greyed out problem. Read and learn the how-to.

Method 1. Disable Stolen Device Protection

The most common reason for a greyed-out passcode option in 2026 is the Stolen Device Protection feature. This security layer prevents anyone from changing sensitive settings if the iPhone is in an unfamiliar location. If this is active, you may see a security delay that prevents immediate changes to your passcode or Apple Account.

• Step 1. Open the Settings app and navigate to Face ID & Passcode (or Touch ID & Passcode).
• Step 2. Enter your current screen passcode to access the menu.
• Step 3. Scroll down to find Stolen Device Protection and check its status.
• Step 4. Tap to turn off the toggle; if you are Away from a "Familiar Location," you must wait for the 1-hour Security Delay before the "Turn Passcode Off" option becomes clickable.
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Method 2. Remove MDM Configuration Profile on iPhone/iPad

This is a common reason for a greyed-out passcode button. You might not even remember installing it. Often, setting up a work-related app or email prompts you to accept a profile. You can remove the unwanted configuration profile by following the steps below.

• Step 1. Open the Settings app on iPhone or iPad and then hit on the General option.
• Step 2. Select the VPN & Device Management.
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• Step 3. If there are any configuration profiles you can see in this phase, just hit on the profile and click on the Remove Management to remove the configuration profile on iPhone or iPad.
• Step 4. When the configuration profile is removed from your iPhone, the Turn Passcode Off option should be enabled on your iPhone again.

Method 3. Disable Screen Time Restrictions

If your device is restricted by Apple's own Screen Time feature, the Turn Off Passcode button may be greyed out. The Screen Time feature is designed to help you manage your device usage, but it has a powerful setting that can lock your passcode options. You might have set it yourself and forgotten, or a family member might have set it for you. Here's how to check.

• Step 1. Go to Settings > Screen Time.
• Step 2. Tap Content & Privacy Restrictions.
• Step 3. Enter your Screen Time passcode if asked.
• Step 4. Tap Passcode & Face ID and set it to Allow.
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Method 4. Delete Corporate Email Account

If there is a cooperate email account on your iPhone like a work email account or school account, you will not be able to turn off the screen lock on your iPhone and the Turn Passcode Off option will grey out. You can follow the steps below to delete the cooperate email account on your iPhone.

• Step 1. Launch the Settings app on your iPhone. Scroll down and tap the Apps > Mail options.
• Step 2. Tap on Mail Accounts and then select the work email.
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• Step 3. Tap on the Delete Account and select the Delete from My iPhone option.
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• Step 4. After deleting the email from your iPhone, the Turn Passcode Off greyed out on iPhone problem should be fixed.

Method 5. Remove Apple Wallet Keys

Using your iPhone as a digital car key or for ultra-secure Wallet items? Then passcode lock can't be turned off until those are removed. This is a newer cause for the Turn Passcode Off option being greyed out, and it's directly tied to your device's security. Here are the quick steps to fix it.

• Step 1. Open the Wallet app.
• Step 2. Find any car keys, access passes, or driver's license.
• Step 3. Remove them individually.
• Step 4. Then go back to Settings > Face ID & Passcode to have a check. Now Turn Passcode Off iPhone greyed out problem should be resolved.
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Method 6. Reset All Settings

Besides, resetting all Settings on your iPhone is an effective solution to fix the Turn Passcode Off greyed out problem. It's a powerful fix that will not cause any data loss. The following is the how-to.

• Step 1. Go to Settings on iPhone and select the General option.
• Step 2. Scroll down to the bottom and choose Transfer or Reset iPhone option.
• Step 3. Click on the Reset All Settings option and enter your passcode.
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Method 7. Alternative Way to Turn Passcode Off on iPhone/iPad

If you still cannot turn off the passcode on your iPhone, an alternative choice is to erase your iPhone or iPad via a professional iOS unlocking tool. By doing so, you can get rid of the MDM or Screen Time restrictions, and then set it up as new. After setup, avoid logging into old MDM or work accounts, or you'll re-enable the restriction.

Here, I will highly recommend TunesKit iPhone Unlocker to you. This is a multifunctional iOS unlocking program with various features including unlock iOS screen, unlock Apple Account, bypass MDM restrictions, and unlock Screen Time. When the Turn Passcode Off greyed out on your iPhone, TunesKit iPhone Unlocker can be the most reliable program for you.

Let's see how to remove passcode from iPhone when Turn Passcode Off greyed out on iPhone via TunesKit iPhone Unlocker.

Step 1Connect iPhone to Computer

Download and install TunesKit iPhone Unlocker on your computer and connect your iPhone to the computer. Select the Unlock iOS Screen option and hit on the Start button.

Step 2Put iPhone into Recovery Mode

Then, follow the onscreen instruction to put your iPhone into Recovery. If you don't know how to put your iPhone into Recovery mode, you can follow the onscreen information. When your iPhone is in Recovery mode, click on the Next button.

Step 3Download Firmware Package

Then, click Download button and TunesKit iPhone Unlocker will start to download the firmware package to remove passcode from your iPhone.

Step 4Unlock iPhone when Turn Passcode Off Greyed Out

After downloading the firmware package, click the Unlock button. TunesKit iPhone Unlocker will start to remove the screen lock from your iPhone and fix the turn of passcode greyed out issue.

FAQs About Turn Passcode Off Greyed Out

Now check the following hot questions related to Turn Passcode Off grey out issue.

Conclusion

Can't turn off the screen passcode on iPhone? The Turn Passcode Off is greyed out? This post may help you out! Go through the fixes above, step by step. You'll be back in control in no time. If you still have problems unlocking iPhone or removing Screen Time passcode and MDM lock from iOS devices, TunesKit iPhone Unlocker can be the best choice for you to get rid of them efficiently. Now get free download and try it now!