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Fix Hotmail Not Working on iPhone with Simple Tricks

Updated by Brian Davis on Jan 11, 2024 5:00 PM • Category: Fix iPhone Issues
4 mins read

Hotmail is one of the most helpful used email services among users in this fast-paced world. Hundreds of millions of people use it to send emails every day, it's difficult to imagine a world where email doesn't exist!

However, it's not so hard to encounter that every once in a while, Hotmail issue occurs, not sending or accepting emails, etc. Such an issue can be very distressing especially when you are in a hurry to send an email. To learn more about why is Hotmail not working on iPhone and how you can fix it relatively quickly, continue reading the post.

hotmail not working on iphone

Part 1: Does Hotmail Still Work in 2024?

No, Hotmail is no longer available in 2024. It was transitioned to Outlook in 2013. Despite this, your Hotmail account remains accessible through To use your Hotmail account, simply go to the Outlook sign-in page, input your Hotmail address, and enter your password to log in.

Similar to Hotmail, Outlook offers free server versions. However, it provides additional features and enhanced security measures compared to Hotmail. Outlook now includes extra warnings for emails containing data or photos downloaded from questionable sources.

Furthermore, Outlook provides a shared calendar feature and an integrated task list. This enables you to effortlessly create, modify, and organize calendar events and to-do items, which you can then easily share with colleagues or friends.

Tip: After logging into, you can change your email address from to

Part 2: Why Is My Hotmail Not Working on iPhone?

There could be several factors responsible for Hotmail not working on iPhone 5, iPhone 7, or iPhone 13. The list of most possible reasons is noted below:

1. A bad internet connection might be running on your phone.
2. Using an outdated Hotmail version could also trigger Hotmail not working on iPhone.
3. Invalid login credentials can also stop you from accessing your Hotmail Mail.
4. Too many caches and cookies stored on your iPhone.
5. Improper configuration of email.
6. Most probably, the iOS system might be the culprit. Thus, always recommended to look at the system issue.

Part 3: How to Fix Hotmail Not Working on iPhone?

There are several factors that can cause Microsoft Outlook Hotmail not working. As a result, there are numerous methods you can attempt to resolve the issue. In this part, we will outline some of the most effective and commonly used solutions for Microsoft Outlook Hotmail not working on iPhone.

Method 1: Use TunesKit iOS System Recovery [100% Safe]

If Hotmail is not working due to a problem with your iOS system, we recommend that you turn it over to a reliable and professional third-party software. TunesKit iOS System Recovery is suitably the most helpful iOS repairing service that provides many valuable features and services to the users to get rid of more than 150 iOS issues without data loss. It offers a smooth and hassle-free way of fixing iDevice stuck or the app not working problem to its users, such as Twitter not working on iPhone, iPhone alarm not working or iPad keeps crashing, and more.

tuneskit ios system recovery

Salient Features about TunesKit iOS System Recovery

  • Fix Hotmail not working on iPhone with ease
  • Supports other devices including iPhone, iPad and iPod.
  • Compatible with all iOS versions including the iOS 17.
  • One-click to enter or exit recovery mode.
  • Easy fixing steps and user-friendly interface.
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Try It Free safe 600,000+ Downloads

Follow the tips below to fix Hotmail not working and running again.

Step 1Get the program on your computer and run it

Hit the Start option to continue, and you will see the next interface.

download program and click start button

Step 2Connect your iPhone to the computer by USB cables

Choose Standard Repair that fixes the most common system issues without losing any data.

connect to computer and select standard mode

Step 3Download correct firmware package

You need to ensure the internet connection is stable while downloading.

download correct firmware package

Step 4Fix Hotmail not working on iPhone

After the firmware is downloaded, click the Repair button to initiate the repair process. Wait for the progress bar until it finishes loading. Congrats! You have Hotmail working again.

start fixing hotmail on your iphone

Method 2: Check the Fetch New Data Settings

If the Hotmail notifications don't show to you, do some check for the fetch new data settings. This would be a feasible method to solve this issue.

Here is what you can do to get rid of the Hotmail is not working on iPhone issue.

Step 1. Start opening the Settings app.
Step 2. Choose Account & Passwords.
Step 3. Select Fetch New Data > Automatically, Manually, or choose a schedule that is suitable for you.

check the fetch new data settings

Method 3: Check Mail Days to Sync Settings

The Mail Days to Sync Settings can be the main culprit of this Hotmail not working issue.

Step 1. Head to Settings App and select Password & Accounts.
Step 2. Select Hotmail Account > Mail Days to Sync.
Step 3. Choose No limit guarantee receives your emails regularly after that all your emails should sync.

change mail days to sync iphone

Method 4: Clear Caches and Cookies

It's possible that the Hotmail not working on iPhone problem lies in too many cookies and caches that have been accumulated in the email. Keep in mind that clearing all cookies will delete user preferences for the website, login information, and identifiers for server-based sessions.

To clear your history and cookies,

Step 1. Navigate to the Settings app then find and tap on Safari.
Step 2. Find and tap on Safari.
Step 3. Hit Clear History and Data, then tap it to confirm.

clear safari cache

Method 5: Reconfiguration Hotmail Account on iPhone

If your account is already added to the app but Hotmail still doesn't work, then you should follow the steps below to re-add it.

Step 1. Open Settings on iPhone.
Step 2. Choose Mail, Contacts, Calendars Option in the middle of the screen.
Step 3. Now remove your Hotmail Account from your iPhone.
Step 4. Select Microsoft Exchange to be your account type.
Step 5. Enter your Hotmail account information detailly.
Step 6. Use as your server address.
Step 7. As soon as your iPhone manages to authenticate your Hotmail Account, move the email slider to On Position.

Other Methods: You Need to Check

Besides the above content, minor glitches may cause issues like Hotmail not working on iPhone. If the above methods are not fixing your iPhone, you can check the list below.

Check Account Credentials.
Check your internet connection.
Check if the Hotmail app, Apple OS, or browser is up-to-date.
Check whether your Hotmail is compatible with the browser that you are using.

Part 4: Final Verdict

We have already mentioned fruitful information so that you can shortly and effortlessly overcome the problem. So, read the post from top to toe consistently to know why is Hotmail not working on iPhone and how to solve it quickly. Among the above methods, TunesKit iOS System Recovery offers users the services to repair your device personally and professionally straightforwardly and reliably. Let's go with TunesKit without any hesitation!

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