Troubleshoot iPhone CarPlay Not Working [2020]

Posted by Brian Davis on Dec 2, 2020 5:31 PM

apple carplay not working

Playing smartphones during driving causes traffic accidents easily. But sometimes drivers need to receive a call or use the navigation apps to find the right route. To meet the need of drivers, Apple releases a feature – the CarPlay. This function empowers users to use some important features like listening to music, making or receiving calls, and others. To run this function, users need to connect iPhone with the car. And some users report the CarPlay stops working. Do you have this problem? If you do, do not miss this tutorial. Here are 6 solutions for you to fix Apple CarPlay not working.

Solution 1: Make sure everything is CarPlay-compatible
Solution 2: Verify Siri
Solution 3: Make sure CarPlay is not restricted
Solution 4: Restart and update vehicle's infotainment system
Solution 5: Forget this car and set up again
Solution 6: Fix Apple CarPlay not working without data loss
Conclusion and advice

#1. Make sure everything is CarPlay-compatible

If this is your first time to use Apple CarPlay, you have to make sure that the iPhone, stereo, and your car all support CarPlay. Basically, iPhone 5 as well as later models and famous aftermarket stereos like Sony, Kenwood all support CarPlay. The number of CarPlay-compatible vehicles reaches 600. You can go to the Apple website for detailed information.

Are you in a foreign country or region? This feature is only supported in limited places. When you go to a new country or region, check whether this feature in available is this region.

carplay region

#2. Verify Siri

To use CarPlay, you have to rely on Siri on your iPhone. You can hold the steering wheel while giving a command to Siri and letting it play a song for you. Siri is an indispensable part of CarPlay. To fix Apple CarPlay not connecting, make sure the Siri is turned on. You can find the Siri & Search option easily in the Settings app. You'd better enable all the options of Siri. After that, you can turn Siri off and on. Then, try to use CarPlay again.

verify siri

#3. Make sure CarPlay is not restricted

Do not put any restraint on CarPlay. Some people find their CarPlay is not allowed while the iPhone is locked and cause the Apple CarPlay not working. You must check two settings. First, go to Settings > General > CarPlay > your car > Allow CarPlay While Locked. Turn on this feature. Second, go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps. And enable CarPlay.

remove restraint on carplay

#4. Restart and update vehicle's infotainment system

There is the chance that your car's infotainment system gets a glitch and makes Apple CarPlay not connecting. You can just turn it off and wait for a while. Then you need to turn it on. Besides, it is necessary for you to check the website of your car's manufacturer to find out whether there is an update.

restart car system

#5. Forget this car and set up again

To fix Apple CarPlay not connecting and working, you can also try this method. Firstly, forget this car. You need head to Settings > General > CarPlay > your car > Forget This Car. Secondly, set it up again. You can use a cable to connect or use the wireless method. Follow this: Settings > General > CarPlay > Available Cars.

forget car

#6. Fix Apple CarPlay not working without data loss

I know there must be some people who try all of the methods above but fail. Probably, an iOS system error causes the CarPlay problem. If so, what's you need is not checks or resetting. Instead, you need an iOS system repair program.

A program suitable for this problem is TunesKit iOS System Recovery. This software can fix 50+ iOS system issues, including iPhone Maps not working, iPhone stuck on black screen, disabled screen, iOS update failure, restore error, etc. Once you get it, you do not have to worry about any iOS problems on iPhone, iPod touch, iPad, and Apple TV. You can choose from two modes: Standard mode and Advanced mode. The first mode can fix common issues and will not cause any data loss. You can use Advanced mode to fix other serious problems.

3 steps are listed below about how to use TunesKit to fix iPhone CarPlay not working. Let's start it by downloading and installing this program for free.

Download Download

Step 1. Turn on TunesKit and choose the Standard mode

To begin with, connect the iPhone with your PC with an original USB cable. Now you should start TunesKit iOS System Recovery. Click the Start button.

connect iphone

To fix this problem, which is common and not difficult, you can choose the Standard mode. Tap the Next button.

select mode

Step 2. Download firmware package

Look through the datas of your iOS device. When you ensure that all of them confirm with your iPhone, click the Download button.

download firmware

Step 3. Fix Apple CarPlay not working

Click the Repair button on this page and wait until it shows repair completed.

fix ios

Conclusion and advice

All of the 6 methods are worth trying, especially the TunesKit iOS System Recovery, which have helped many people to fix iPhone CarPlay not working. At last, if you think the problem is from your stereo, just contact the its manufacturer.

Try It Free Try It Free


has covered tech and entertainment for over 10 years. He loves technology in all its forms.

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