Full Guide - How to Fix iPhone 13 Unavailable When Forgot Passcode

Updated by Brian Davis on May 14, 2025 • Category: Unlock iOS
5 mins read

Does anyone know what it means when my iPhone 13 says iPhone unavailable try again? I entered some wrong passcodes and my iPhone 13 shows this wrong message. Is it possible to unlock this iPhone 13 without knowing any passcode? All the given solutions are greatly appreciated.

fix iphone 13 unavailable when forgot passcode

Due to the iOS security, iOS devices will be unavailable after entering some wrong passcodes to unlock your iPhone. Once your iPhone shows the unavailable alert, you will not be able to enter the passcode to unlock your iPhone. Therefore, what will users need to do to remove the iPhone 13 unavailable screen? Or is it possible for users to unlock an unavailable iPhone 13 without knowing the passcode? Yes. If you are now wondering how to fix iPhone 13 unavailable screen, this post will show you the best solutions.

Tip 1. How to Fix iPhone 13 Unavailable via TunesKit iPhone Unlocker

Forgetting your iPhone passcode can result in being completely locked out with an "iPhone 13 Unavailable" screen. In this situation, an iOS unlocking program like TunesKit iPhone Unlocker offers an effective solution to help you regain access. This tool is designed to resolve lock-out issues on any iOS device, whether you've forgotten the passcode or the screen has become disabled.

Beyond just the main screen lock, this versatile software can also remove Apple ID, forgotten Screen Time passcodes and bypass MDM (Mobile Device Management) restrictions. It provides a straightforward way to solve these common problems like iPhone is disabled without needing the original passcode and Apple ID, helping you restore full functionality to your device quickly and efficiently.

Why Choose TunesKit iPhone Unlocker?

Unlock unavailable iPhone 13 without passcode by using TunesKit iPhone Unlocker. Easy to operate for anyone.

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Now, let's see how to fix iPhone 13 unavailable by using TunesKit iPhone Unlocker.

Step 1Connect iPhone to Computer

Connect your iPhone to the Computer and launch TunesKit iPhone Unlocker. You can download and install TunesKit iPhone Unlocker in this post. When your iPhone is detected, click on the Unlock iOS Screen option and hit on the Start button.

iphone unlocker

Step 2Connect iPhone to Computer

Then, TunesKit iPhone Unlocker will ask you to put your iPhone into Recovery mode. You can follow the onscreen instruction to put your iPhone 13 into Recovery mode. When your iPhone is in Recovery mode, click on the Next button.

put iphone into recovery mode

Step 3Download Firmware Package

Then, please download a firmware package to fix the iPhone 13 unavailable problem on your iPhone. If there is anything wrong, please correct the information manually. Click on the Download button to start downloading the firmware package.

download firmware package

Step 4Fix iPhone 13 Says iPhone Unavailable

When the firmware package is downloaded, click on the Unlock button. Then, TunesKit iPhone Unlocker will start to fix the iPhone 13 unavailable screen. This process will not take a long time and you will be able to access your iPhone soon. It is worth noting that all the data and content will be erased on your iPhone after removal. You can make a backup first, and restore the backup file after unlocking your unavailable iPhone 13.

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Solution 2. Restore iPhone via iTunes

Another way to fix an "iPhone Unavailable" message is to restore your device using iTunes on a computer. This method is effective but comes with a significant warning: it will completely erase all data and content on your iPhone, returning it to its original factory settings. This process removes the problematic screen lock along with everything else.

To avoid data loss, you can attempt to back up your iPhone with iTunes before restoring, but this only works if you have previously synced your device with that computer. For iPhones that have never been synced, you must first enter device into Recovery Mode. This step is necessary for iTunes to detect the locked phone and proceed with the restoration.

Step 1. Download and install iTunes on your computer. Connect your iPhone to the computer and iTunes will detect your iPhone.
Step 2. You will see a little device icon on the top toolbar when your iPhone is detected. Click on it.
Step 3. Click on the Summary option on the left menu.
Step 4. Hit on the Restore iPhone option to restore your iPhone and fix the iPhone 13 says iPhone unavailable try again problem.

restore iphone 13 via itunes

Solution 3. Erase iPhone 13 via iCloud

If you cannot connect your iPhone 13 to a computer to unlock it, you can try using iCloud to fix the iPhone 13 unavailable problem. Before using iCloud, please ensure that the Find My iPhone feature is enabled on your iPhone. We will show you how to erase iPhone via iCloud and unlock the unavailable iPhone 13.

Step 1. Open a browser and go to the icloud.com website. Log into your Apple ID account.
Step 2. Select the Find My feature
Step 3. Click on the All Devices option and select the unavailable iPhone 13.
Step 4. Click on the Erase iPhone option to remove all the data from your iPhone including the iPhone unavailable screen.

fix iphone 13 unavailable via icloud

Solution 4. Erase iPhone 13 via iOS Feature

If the iOS version on your iPhone 13 is iOS 15.2 or a later version, this solution will be helpful. You can use the iOS 15.2 built-in feature and the correct Apple ID and passcode to solve the iPhone 13 unavailable problem.

Step 1. Keep entering the screen lock passcode on your iPhone until you can see the iPhone security lockout/unavailable screen.
Step 2. Here you can see an Erase iPhone option. Click on it.
Step 3. Then, your iPhone 13 will ask you to enter your Apple ID and passcode.
Step 4. Enter the correct Apple ID and passcode to fix your iPhone 13 unavailable problem.

erase iphone 13 unavailable via ios feature

Conclusion

If your iPhone 13 is now available and you don't know how to unlock it, this post will show you the best solutions. You can try using the above solutions to unlock your iPhone 13 when it shows the unavailable screen. Among the solutions, TunesKit iPhone Unlocker is the most recommended as you won't need to enter any passcode to unlock your iPhone 13.

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