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Solutions to "This Message Has Not Been Downloaded from the Server"

Posted by Brian Davis on Feb 14, 2024 17:00 PM • Category: Fix iPhone Issues
6 mins read

When trying to access certain online content, users sometimes encounter the error message "This message has not been downloaded from the server." What does this mean, and how can it be fixed? Getting this error is frustrating when you're trying to view a website, document, or other content.

Potential solutions depend on the specific context but often involve checking internet connectivity, refreshing the page or application, clearing cached data/cookies, updating apps/browsers, or contacting support if the issue persists. Understanding common reasons for the message can help troubleshoot or prevent it from appearing. This article outlines troubleshooting tips for different situations.

this messages has not been downloaded from the server on iphone

Part 1. What does "This Message Has Not Been Downloaded from the Server" mean?

The stated issue of getting the message "This message has not been downloaded from the server" has an underlying technical cause. This error is commonly seen on Apple devices like iPads, Macs, and iPhones when using Mail applications and may also occasionally appear in Microsoft Outlook on Windows. The problem does not originate from any specific email service like Gmail or Yahoo. Instead, it is typically caused by a corrupted Mail app installation or an unreliable internet connection. There are a few potential reasons for this error message popping up:

Internet Connectivity: The most common trigger is having a poor or unstable internet connection. The message can appear even if you accidentally turn on Airplane Mode, which disconnects from the internet. This causes email services to become unresponsive. Simply resolving internet issues with your service provider or turning Airplane Mode off can fix the problem.
Outdated Software: Using an outdated operating system version on an Apple device can result in incompatibility with email servers, leading to the error.
Anti-Spam Apps: Anti-spam applications filter out unwanted messages before they reach your inbox. This editing of the inbox can cause technical issues that result in the downloaded error message.
Corrupted Mail App: Mail apps themselves can become corrupted at times, preventing them from being able to connect to servers to download messages properly. Reinstalling the app may be needed.

Part 2. How do you fix "This Message Has Not Been Downloaded from the Server"?

If you encounter the error "this message has not been downloaded from the server"'' on the iPhone, there are a few troubleshooting steps you can take:

1. Check Internet Connectivity

Ensure Wi-Fi is enabled or cellular data is turned on.
Confirm Airplane Mode is disabled.
Connect to a stable internet connection.

2.Restart the Mail App

Force quit out of the Mail app completely. Then, relaunch the Mail app to clear any corrupted cached data.

3. Change Mail Preview Settings

1. Go to Settings > Mail > Preview.
2. Select "5 Lines" to only load a portion of messages initially.

change mail preview settings

4. Enable Mail Fetch More Frequently

1. Go to Settings, then tap Accounts & Passwords.
2. Tap "Fetch New Data."
3. Configure Mail to Fetch data more often to sync inbox.

sign out and sign in to icloud

5. Remove and Re-add Email Account

1. Go to Settings > Accounts & Passwords.
2. Select the problematic account.
3. Delete it and then re-add it by entering the password/credentials.

log in mail account

6. Restart the iPhone

Hold the Home and Power buttons at the same time until the Apple logo pops up. This clears out system memory and resets the device.

7. Update iOS Software Version

Go to Settings > General > Software Update. Install the latest iOS version updates.

update your iphone

Part 3. Fix "This Message Has Not Been Downloaded from the Server" Using TunesKit iOS System Recovery

Recovery software can be an efficient method to solve the "this message has not been downloaded from the server" error on an iPhone. TunesKit iOS System Recovery is a useful utility that can fix many underlying iOS issues by rebuilding and restoring iPhone system files and configurations. The tool downloads fresh copies of the required iOS firmware version and completely reinstalls it on your device. This corrects corrupted files or misconfigurations related to Mail settings and accounts that conventional app restarts cannot address.

It provides an automated "one-click" system recovery option that seamlessly handles the entire reinstallation process after selecting your desired firmware package. Users don't need extensive technical knowledge of iOS system files. In most cases, reinstalling the intact iOS system assets from scratch with TunesKit can fix pesky and persistent issues. "This message has not been downloaded from the server errors. It brings devices back to operational system state without needing an iTunes restore. The software also preserves user data during the recovery process for convenience. Overall, it's a fast and frustration-free solution for anyone still seeing the error after trying other mail troubleshooting suggestions.

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Steps to Resolve "This Message Has Not Been Downloaded from the Server" Using TunesKit iOS System Recovery:

Step 1Connect Your iPhone

Download and install TunesKit iOS System Recovery on your computer. Connect the iPhone to the PC. Select "iOS System Recovery" and click "Start".

connect device to computer

Step 2Select a Repair Mode

Select the Standard Repair as your repair mode option. It can fix common issues without any data loss.

select standard mode

Step 3Put Your Device into DFU Mode or Recovery Mode

Put your iPhone or iPad into DFU Mode or Recovery Mode. If you cannot finish this process, you can simply tap on the Enter/Exit Recovery Mode option. It will put your iPhone into Recovery Mode with one click.

enter recovery or dfu mode

Step 4Fix 'This message has not been downloaded from the server'

Confirm the info and download the firmware package. After this, the issue 'This message has not been downloaded from the server' will be fixed.

fix this message has not been downloaded from the server


Seeing the message "This message has not been downloaded from the server" on your iPhone can certainly be annoying. However, in many cases, it is an issue related to unstable internet connectivity, outdated device software/apps, anti-spam software conflicts, or corrupted Mail data. Try the typical troubleshooting steps provided in this guide until the message disappears.

For persistent or severe cases where no fixes seem to work, using a dedicated tool like TunesKit iOS System Recovery to totally reinstall and rebuild the iPhone's software and Mail configurations is an efficient option. Performing a full system restoration resolves deep-rooted issues leading to the error. With the right troubleshooting approach and patience, users can conquer that pesky "This message has not been downloaded from the server" alert and get smooth access to email again. Identifying whether the trigger is application-based or device-based factors in choosing the optimal solution.

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