[Troubleshooting] How to Fix iPhone Frozen During Update

Updated by Brian Davis on Nov 19, 2021 3:00 PM

iPhone stuck on software update

Each newly released iOS versions such as iOS 15 and iOS 14 come with a lot of interesting features and users are eager to download and install them. Yet, according to complains on some tech forums, there are some tricky problems happening during the process of iPhone software update. For example, iPhone gets frozen when downloading and installing iOS 15 or 14. In addition, iPhone becomes stuck on software update screen or iPhone update turns stuck on installing iOS 15 or 14. Do you also encounter these issues? Well, don't worry, as we are gonna introduce all methods ever to solve iPhone frozen during update.

Part 1. What Causes iPhone Frozen During or After Update
Part 2. Video Demo: Fix iPhone Frozen on Update Screen
Part 3. Simple Fixes to iPhone Frozen After or During Update
Part 4. Best Workaround to iPhone Frozen on Update [Hot]
Part 5. More Information about iPhone Software Update

Why Happens iPhone Frozen During or After Update?

Generally speaking, the reasons why iPhone gets frozen during update iOS are nothing but the following common situations. Before trying various solutions, you could figure out what causes your iPhone frozen during or after update.

1. Wrong network settings or unstable Wi-Fi connectivity. If you try updating your iPhone when using a ppor Wi-Fi, then it will result in trouble that your iPhone fails to update and freezes.

2. Sofeware bugs and errors. The corrupted applications and software errors will influence the download and install of iOS 15 on your device.

3. iOS system glitches. If there exists issues with the original iOS system, you will fail to update your device to the latest version of iOS system.

4. Less internal storage. When you try updating on the device with less or no internal storage, it is doomed to failure. Also, your iPhone will freeze during update.

Video Tutorial: Fix iPhone Frozen on Update Screen

Learn how to fix iPhone frozen on update screen, either from your iPhone or from your computer. In this video, we have tried forcing restart and using iTunes or a third-party tool to restore your iPhone. Now watch this video now and then go on reading the article to know more solutions.

Simple Solutions to iPhone Frozen After or During Update

Here are some common solutions that can fix the iPhone issue. If your iPhone is stuck on the screen during or after update, you can try the following solutions.

Fix 1: Force restart your iPhone

Always, the first yet effective way to fix most iOS issues including the iOS 15 stuck on Download and Install screen is to force reboot your iPhone.

To forece restart iPhone 8 or later, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

To force restart iPhone 7 or iPhone 7 Plus, press and hold both the volume down button and the Sleep/Wake button at the same time. When the Apple logo appears, release both buttons.

To force restart iPhon 6 or ealier, press and hold both the Sleep/Wake button and the Home button at the same time. When the Apple logo appears, release both buttons.

restart iPhone

Fix 2: Reset network settings

After force restarting your iPhone, does the download and install of iOS 15 or 14 still get frozen? If it does, go to check your Wi-Fi network connection works fine as the software update depends mostly on the network connectivity. Or try resetting the network settings by going to Settings > General > Reset and choosing Reset Network Settings on your iPhone.

reset network setting

Fix 3: Free up the iPhone space

Besides, a sufficient iPhone storage space is the prerequisite for a successful download and install of iOS 15 or 14. Otherwise, the iPhone will get stuck or frozen while updating iOS. Thus, it's necessary for you to see the space storage and clear out some rooms for the order. To do that, head to Settings > General > iPhone Storage, and delete some unwanted files.

clean iPhone storage

Fix 4: Choose software update again

After trying the above solutions, now you can delete the downloaded iOS version. Then go to download and install the latest iOS system on the iPhone again. Follow the steps below.

Step 1. Launch the Settings app on the iPhone and then navigate to General > iPhone Storage.

Step 2. Locate the iOS update option and tap the Delete Update button.

Step 3. Head to Settings > General and choose Software Update to proceed again.

software update

Fix 5: Restore iPhone via iTunes [data loss]

If it still fails to download and install the latest iOS version on the iPhone, then you could put the device into recovery mode and restore it via iTunes. This is usually helpful but, for a warming, it will delete all contents and data on your iPhone after you do the following procedures.

Step 1. Connect your iPhone to the computer using a USB cable and then launch iTunes.

Step 2. Put the device into the recovery mode and click the iPhone icon on the interface of iTunes.

Step 3. Click the option to Restore or Update, then choose Update to fix iPhone update stuck matter.

restore iPhone via iTunes

Best Method to Solve iPhone Frozen on Update [Hot]

The offered solutions above are not 100% working and some of them will cause your iPhone data loss. If you are willing to completely fix the iPhone stuck on software update issue without data loss, then you are strongly suggested to use a professional iOS system repair tool like TunesKit iOS System Recovery.

With Standard Mode and Advanced Mode, TunesKit iOS System Recovery can help you deal with over 50 types of iOS problems such as iPhone update stuck on installing iOS 15, iPhone white screen of death, Bluetooth issues, and more. In addition, this mighty software is fully compatible with all iOS devices and iOS versions. Last but not least, it supports one-click to enter or exit recovery mode.

ios system recovery

TunesKit iOS System Recovery Key Features

  • Resolve 30+ iOS issues and iTunes glitches
  • User-friendly interface
  • 3 quick steps to finish the whole operation
  • No data loss in the Standard Mode
  • Lowest price among similar products

Here are the easy steps of using this program to fix iPhone frozen during updating iOS 15 or 14. Just download and install TunesKit iOS System Recovery to your computer and then follow the below steps.

Step 1Connect your iPhone with the computer

Firstly, connect your iPhone to the computer using a USB cable. Then launch TunesKit iOS System Recovery on your computer and click the Start button after the program detected your device. Proceed to click the Next button and select the Standard Mode.

connect ios device

Step 2Download the firmware package

Click on the Download button and let TunesKit software downloads the matching firmware package for your iPhone. Remeber to check the information of your device and make sure it's correct before downloading the package.

download firmware

Step 3Fix iPhone stuck on software update

When the download is done, you can start fixing your iPhone stuck on software update problem by clicking on the Repair button. Keep the device connected to the computer and then wait for the process to finish.

fix ios

More Tips about iPhone Software Update

If you would like to know more related information about iPhone software update, the frequently asked questions are answered below.

Q1. How long will it take for iPhone to update iOS 15 or 14?

A: Once we begin to download and install iOS 145 or 14, when will the whole process complete? Well, it will take altogether 30-40 minutes with iOS download taking up around 10 minutes and iOS installation about 20 minutes respectively.

Q2. How to update your iPhone to iOS 15 wirelessly?

A: If you're suing iOS 14.5 or ealier, you would receive a message displaying that an update is available. This means that you can update your device to the latest iOS version. To update your iPhone, you can follow these steps:

1. Plug your iPhone into power and connect it to a stable Wi-Fi.
2. Go to Settings > General, then tap Software Update.
3. Choose the software update version if there are two options available.
4. Tap Download and Install, enter your passcode, then tap Install Now.

software update

Q3. How to customize automatic updates on your iPhone?

A: It takes long time to complete the whole process of update. So, you can choose automatic update overnight while it's charging. Here's how to turn on automatic updates:

1. Head to Settings > General and then choose Software Update.
2. Tap Automatic Updates, then turn on Download iOS Updates.
3. Switch on Install iOS Updates, and your device will automatically update to the latest version of iOS.

automatic software update

Q4. How to update your iPhone using a computer?

A: In addition, you can update your iPhone using a computer. It is easy to use your computer to update the device with the following steps:

1. Connect the iPhone to your computer with a cable.
2. Select your iPhone in the Finder sidebar on your Mac, then click General at the top of the window. Or click the iPhone button near the top left of the iTunes window, then click Summary.
3. Choose Check for Update and then click Update to install an available update.


That's all! With the above solutions, you can troubleshoot your iPhone and then fix the iPhone stuck on software update problem. You can restore your iPhone using several methods, but TunesKit iOS System Recovery could be a good option. With an easy-to-use interface, TunesKit software can quickly and efficiently help you out.


has covered tech and entertainment for over 10 years. He loves technology in all its forms.

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