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  • Powerful audio recorder for Windows and Mac to capture any sound
  • Record audios while preserve 100% lossless quality of the original files
  • Save the recordings in any format, including MP3, WAV, FLAC, AAC, etc.
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How to Fix Pandora Not Working on Mobile/PC/Apple Watch

Posted by Adam Gorden on Jul 3, 2024 2:00 PM • Category: Record Audio
4 mins read


Pandora has millions of users around the world bringing a number of songs for listeners with a powerful server. However, sometimes it stops working for various reasons. Have you ever met your Pandora cannot be working? You are not the only one. If you search for “Pandora not working” on your search engine, you will find a lot of similar problems posted by other Pandora users. So why is Pandora not working and how to fix it? We summarize some common reasons and solutions for this problem. You can refer it according to your devices and situations.

Part 1. Why is Pandora Not Working

There could be several reasons why Pandora isn't working. Here are some common issues.

1. Internet Connection

Pandora has a high requirement in terms of network so that it can play music smoothly. If the network your device connected is weak or even there is no internet connection, the music service will not be working.

2. App or Website Issues

App: The Pandora app on mobile devices or software on PC may have bugs or outdated software.

Website: If you are using the Pandora website but it is not working, it may be because the website has bugs.

3. Service Outages

It means that Pandora’s server may be down.

4. Account Issues

Some Pandora services can be only effective when you are a subscriber of Pandora. If not, you will get some problems when you are using it.

5. Device Compatibility

Your device or operating system may not be compatible with the latest version of Pandora.

6. App Cache and Data

Pandora's cache may grow too big over time, causing problems with performance and crashes. Temporary files are stored in the cache to aid in the smooth operation of the application, but an excessive amount of them may have the opposite effect.

Pandora may not be working due to conflicting or corrupted data. This may occur if the app is unable to read or write data correctly, or if there are problems with your user data.

Part 2. How to Fix Pandora Not Working

You can refer to the above reasons to check which is the reason that results in the strike of Pandora. After that, you can find the corresponding solutions from the following solution list. If you want to enjoy Pandora music immediately even though Pandora is not working, you can prepare in advance just like the Part 3.

Solution 1. Check Internet Connection

Ensure your device is connected to a stable Wi-Fi or cellular network. Test your connection by opening another website or streaming service.

Solution 2. Reopen Pandora

If it is the Pandora software or app that is not working, close and reopen the app. At the same time, check for updates in your app store and install any available updates.

If it's the Pandora website, you can try using a different browser, clearing the cache and cookies on your browser, or refreshing the page.

Solution 3. Check Accounts

Make sure your subscription is active and that you are properly logged in by checking your profile on Pandora. Go to your account, log out, and then back in.

Solution 4. Check Devices

Check if your device meets the requirements for the Pandora app. Update your operating system if necessary.

The following devices are compatible with the Pandora app: iOS and Android devices; Amazon Fire TV, Kindle and Alexa devices; Android TV; Google Home devices; a selection of Roku devices; a selection of Samsung, LG, and Vizio devices; Sonos devices; Xbox One, XFINITY X1, Cox Contour 2 devices; the Pandora website; and the Pandora desktop app.

Solutions 5. Clear Cache and Data

For Android: Go to Settings > Apps > Pandora > Storage > Clear Cache and Clear Data.

For iOS: Unfortunately, iOS doesn’t allow you to clear app cache manually, but reinstalling the app can help.

Part 3. Best Alternative Method to Play Pandora Music

It is an uncertain thing when your Pandora will not be working, so the best way to deal with this problem is to save your favorite Pandora music in advance on your devices. We bring the best alternative method to play Pandora music here.

The key point is to use TunesKit Audio Capture to get Pandora music downloads. TunesKit Audio Capture allows you to download and convert Pandora music to popular audio formats so that you can transfer it to any other device. The available formats supported by TunesKit Audio Capture include MP3, M4A, M4B, FLAC, AAC, etc. With this software, you can also get a free audio editor that allows you to trim audio as you want.

tuneskit audio capture

Key Features of TunesKit Pandora Downloader

  • Download Pandora to MP3, AAC, M4A, M4B, etc.
  • Download ablums and playlist with the original audio quality and ID3 tags
  • Support merging, cutting, and editing the downloaded audiobooks audios
  • Record all kinds of audio on Mac and Windows
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Try It Free safe 600,000+ Downloads

How to download songs from Pandora via TunesKit Audio Capture

Step 1Prepare to download songs

Download TunesKit Audio Capture from its official website.

Click the Format drop-down arrow to decide the output format you need and select the audio quality from this pop-up.

set output format

Click the + icon to add Pandora to this software (make sure you have a desktop Pandora). You can also use Pandora website as the music source.

add audio source

Step 2Download Pandora songs

Click the Pandora icon you just added or the Chrome icon to find Pandora website to play the song you need to download. Audio Capture will start capturing it automatically. When you want to end the download process, you can click the Stop button.

Step 3Save and check Pandora downloads

Click the Save button to save those song downloads to your computer. All of them can be found in the History list. You can locate the specific location of the downloads, you can click the Open icon in the History list.

find pandora downloads

Once you get Pandora downloads via TunesKit Audio Capture, you can enjoy them for free forever. Whatever devices you want to transfer them to, it becomes easy and convenient.


When you encounter Pandora’s problems, you can try to use the five methods above to fix them. If you want to make some preparations to deal with those problems, TunesKit Audio Capture will be the best plan to help you get Pandora downloads that cannot be affected by the internet or other factors. You will achieve Pandora songs free in this way.

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