Top 5 Ways to Recover WhatsApp Messages from Broken iPhone

We have all experienced accidentally dropping the iPhone more or less. Some are more fortunate to have used a glass screen protector to reduce the degree of damage. Others, however, may not be as lucky as the former as the screen was broken and the device cannot boot as usual, more seriously is the data loss problems of their devices.

WhatsApp Messenger is a popular social app storing tons of important chats, photos and other files, which means that losing them can be a serious issue. If you're having trouble restoring WhatsApp messages from a broken iPhone, you can read this post to find out how to recover WhatsApp messages from broken iPhone in the easiest ways.

Can I Access WhatsApp Messages on a Broken iPhone?

Yes, but it depends on how badly the iPhone is damaged.

If the iPhone can still turn on, be unlocked, and connect to a computer, you may be able to access or recover WhatsApp data directly. If the device cannot boot or the screen is completely unusable, your best option is usually to restore WhatsApp chats from an existing backup.

You can also check WhatsApp Web or Desktop if your account was already linked before the iPhone was damaged.

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How to Recover WhatsApp Messages from a Broken iPhone

There are several ways to recover WhatsApp chats from a damaged iPhone. The right method depends on whether the device is still accessible and whether you have an iCloud or computer backup.

Method 1. Recover WhatsApp Messages Without Backup

First of all, we would like to introduce a powerful third-party iOS data recovery tool which named TunesKit iPhone Data Recovery. What makes this software stand out from all iOS data recovery solutions is its fastest speed of restoring the lost and deleted files on iPhone, iPad and iPod touch. It's the most comprehensive iPhone data recovery tool with three smart data recovery modes to ensure the utmost possibility of safe and through data retrieval on iOS devices, which means that you can recover WhatsApp messages from iPhone without backup or restore them from iTunes/iCloud backup file.

You don't have to worry about the success rate of this program as it is capable of rescuing deleted iOS files in various data loss cases, whether it's because of device lost, jailbreak error, factory reset or other factors.

Here's how to recover WhatsApp messages from Broken iPhone without backup.

If the screen of your iPhone is working normally and you can still open your device, then you are able to do recovering of WhatsApp messages from your device directly. It can still achieve recovery if you have not created any backups to your iPhone before. The following content will show you how to recovery WhatsApp messages from broken iPhone via TunesKit iPhone Data Recovery.

Step 1. Connect iPhone to PC

Launch TunesKit iPhone Data Recovery and connect your broken iPhone to the computer with a USB cable. Leave the recovery mode as the default one - "iPhone/iPad Data Recovery". If prompted, unlock the iPhone and tap Trust.

Step 2. Scan for WhatsApp Data

Select the data types you want to scan, including WhatsApp Messages & Attachments, and click Scan button. Wait for the scan to complete.

Step 3. Recover WhatsApp chats from broken iPhone

All recoverable files will be listed in different categories after it completes scanning. You can preview them one by one, choose the WhatsApp messages you want and click on Recover to PC to recovery WhatsApp messages from broken iPhone to your computer at once.

Method 2. Recover WhatsApp Messages from a Computer Backup

If the broken iPhone cannot be accessed directly but you previously backed it up to a computer, you may still be able to retrieve WhatsApp-related data from that backup.

Depending on your computer, the backup may have been created with Finder, the Apple Devices app, or iTunes.

Option 1. Extract WhatsApp Data from a Backup with TunesKit

Launch TunesKit iPhone Data Recovery and choose Recover Data from iTunes.

Select the backup that contains the data you need, scan it, and preview the available WhatsApp messages and attachments before exporting them to your computer.

Option 2. Restore the Backup to Another iPhone

You can also restore the entire computer backup to a replacement iPhone.

Connect the new iPhone to the computer, open Finder, Apple Devices, or iTunes app, select the device, and choose Restore Backup button.

Keep in mind that restoring a full device backup may overwrite data currently stored on the replacement iPhone.

Method 3. Restore WhatsApp Messages from iCloud

iPhone also provides a way for users to back up their iOS data on the cloud via iCloud. If you have ever backed up your iPhone data, your WhatsApp messages on the broken iPhone will also be there. Make sure the backup is up to date. Then you can follow the methods below to get them back.

Option 1. Recover WhatsApp Chats from Broken iPhone with iCloud Backup via TunesKit

This mode is highly recommended if your device cannot open normally but you have already created backups of your iPhone to iCloud before losing WhatsApp data. Simply follow the instructions below to learn how, and it will help you restore the messages to your local PC.

• Step 1. After launching TunesKit, switch the recovery mode to "Recover Data from iCloud". Enter the Apple Account and the password as required to log into your iCloud account.
• Step 2. Select the iCloud backup file that contains the lost WhatsApp messages on your iPhone from the interface and tap on the Download button. Then choose the type - WhatsApp Messages & Attachments and click "Next" to continue.
• Step 3. After it finishes scanning, all lost and existing data will be listed on the interface letting you to preview and select the WhatsApp files you want, click the Recover to PC button after selection to restore them to your computer in seconds.

Option 2. Restore the Entire iPhone from an iCloud Device Backup

This method will help you restore your WhatsApp Messages from broken iPhone to the new phone. If your new iPhone has already been set up, you need to erase all the data and settings and go back to Hello screen.

• Step 1. Open Settings app on your new iPhone, and tap General > Transfer or Reset [Device] > Erase All Content and Settings. Tap Erase to confirm and enter your passcode when needed.
• Step 2. Now follow the instructions to set up your new device. When you go to the Transfer Your Apps & Data screen, tap From iCloud Backup, and sign into iCloud.
• Step 3. Choose the backup file that has WhatsApp messages and complete the final actions.

Method 4. Transfer WhatsApp Chats to a New iPhone

If the broken iPhone is still usable enough to operate WhatsApp, you can transfer chats directly to another iPhone using WhatsApp's built-in transfer feature.

On the old iPhone, open WhatsApp and go to Settings > Chats > Transfer Chats to iPhone options, then follow the on-screen instructions to transfer WhatsApp chats.

This method is useful when the screen is damaged but still responsive. It is generally not suitable if the old iPhone cannot be unlocked or used normally.

You can also use a free desktop transfer tool such as TunesKit WhatsApp Transfer if you prefer to manage the transfer through a computer.

Method 5. Repair the iPhone Before Recovering WhatsApp Data

If the iPhone can't turn on, cannot be unlocked, and no backup is available, repairing the device may be the practical option.

A screen replacement or other hardware repair may make the iPhone usable long enough to create a WhatsApp backup or transfer the chats to another device.

Before resetting or erasing the iPhone, you can try to confirm whether your important WhatsApp data can still be backed up or recovered.

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Why Can't I Recover WhatsApp Messages from a Broken iPhone?

WhatsApp recovery may fail for several reasons.

Common causes include an iPhone that cannot boot, an unresponsive screen that prevents unlocking the device, no available iCloud or computer backup, using a different phone number or Apple Account, or losing the password or key for an encrypted WhatsApp backup.

Direct recovery tools also require the iPhone to remain accessible enough for the computer to recognize and communicate with it.

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FAQs About Recovering WhatsApp Messages from a Broken iPhone

Here are some frequently asked questions about recovering WhatsApp messages from a broken iPhone, along with answers:

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The Bottom Line

The best recovery method depends on the condition of the broken iPhone.

If the device can still turn on and connect to a computer, you can try direct recovery with TunesKit iPhone Data Recovery. If the iPhone is no longer accessible, check for a WhatsApp iCloud backup or computer backup. If no backup is available, repairing the device may be the only practical way to regain access to the chats.