Solutions: How to Fix Conversion Error of TunesKit Spotify Music Converter

Posted by Andy Miller on August 13, 2018 15:50:26 PM.

While downloading Spotify songs with TunesKit Spotify Music Converter, you may encounter some unexpected problems, such as the no response error after clicking 'Convert' button of the program. In fact, this type of conversion error could be easily fixed with just a few tricks. If you are annoyed by such issues, please simply try the following solutions to make TunesKit Spotify Music Converter work again.

Solution 1. Verify the Output Audio Device is Connected Properly

An output audio device, such as headphone, speaker or stereo, etc. is required to connect to Windows computers in order to play the Spotify music normally. If the original songs can't play well on Spotify, TunesKit Spotify Music Converter won't download the Spotify tracks as expected. Therefore, for Windows users who can't successfully convert Spotify music with TunesKit Spotify Converter, you are highly suggested to check whether the output device's connection is OK.

In this case, simply go to the Taskbar on Windows, confirm the sound icon is shown as . If it's displayed as , that means the output device is not connected properly and you should connect it again until you see the sound icon appears correctly.

check device connection

Solution 2. Confirm the Original Songs Could Play Well on Spotify

If the output speaker/headphone is connected OK on your computer but you still run into the conversion error when using TunesKit Spotify Music Converter, then you need to make sure the original songs can play fine on Spotify. If you just receive the message saying "This song is not available. If you have the file on your computer..." while playing it, try these steps:

Tip 1: Uninstall and reinstall Spotify desktop client

You can fully uninstall and re-install the Spotify app from your computer to test whether the playback issue could be fixed. Make sure your Spotify app is the latest version.

Tip 2: Clean Spotify cache files

The other way is to delete the local caches from Spotify.

clear spotify cache

Step 1. Quit Spotify app on your Mac or Windows.

Step 2. For Mac users, locate this path: /Library/Application Support/Spotify/ and delete the watch-sources.bnk file. For Windows users, go to C:\Users\*USERNAME*\AppData\Roaming\Spotify\Users\username-user\ and find the local-files.bnk, delete it.

Step 3. Restart Spotify.

For detailed guide on clearing Spotify caches, simply visit this tutorial page: How to Delete Caches from Spotify.

If unfortunately these solutions can't fix the conversion issue of TunesKit Spotify Music Converter for you, please directly contact us at [email protected] with more details provided, such as your system info, Spotify version, screenshots, and more.


joined TunesKit since 2013. He likes to spend his time to work on some new skills and gadgets. He's a writer as well as a computer geek.

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