Spotify Songs Greyed Out? Fixed!

Upgraded by Adam Gorden on Mar. 26, 2020 6:20 PM.

There are some songs on Spotify greyed out and I can’t play them. It happens on the mobile app, the desktop client and the Spotify web player. How can I fix it? Or how to listen to greyed out songs on Spotify?

fix spotify songs greyed out

Like Spotify Error Code 4, "greyed out songs" is also a common problem that most Spotify users would encounter while listening to Spotify music. Sometimes you may just notice that the songs are occasionally greyed out in search results and the amount of those songs seems to be increasing. Then you won't be able to play greyed out songs on Spotify properly.

As the causes of such error are various, we are listing the reasons why you would encounter Spotify greyed out song. So, what’s the best way to fix Spotify songs greyed out issues? Let’s take a look at this article and here’s some solutions accordingly for you to fix greyed out songs on Spotify issue quickly and easily.

Solution 1. Check Internet Connection Issue
Solution 2. Check VPN Network
Solution 3. Check Spotify Program
Solution 4. Save Offline Spotify Music Tracks

Why are Songs on Spotify Greyed Out (Unplayable)?

Whenever there's a song greyed out on Spotify, it simply means Spotify failed to connect to the resource as it's supposed to. The reason could be one of the followings:

1. Country Restriction/Regional Block: Those greyed out tracks just mean that for whatever reason, they are unavailable in your country or region. It would have something to do with licensing or the request of the record label or artist. In this case, Spotify doesn’t have control over this as it’s up to the individual music companies.

2. Connection Error: The problem would appear if the Internet connection is down on your computer, or the Offline Mode is turned on in Spotify desktop app.

3. Network Issue: If you are meeting the greyed out songs issue on mobile devices, you might have improperly turned off the cellular data usage for Spotify.

No matter what reason has prevented you from accessing Spotify songs smoothly, you can try the following fixes to make the greyed out songs available again.

Solution 1. Troubleshoot Your Internet Connection Issue

As soon as you begin to notice that there are some songs greyed out on Spotify, you'd better check the Internet connection on your computer or mobile device firstly.

On the Desktop Client

spotify settings

Step 1. Go to "Network & Internet Settings" on PC (or "Network" on Mac) and clean up Internet barriers.

Step 2. If the Internet connection works fine on your PC, then you are suggested to check whether Spotify has been added into the whitelist of firewall. If not, move it to the firewall exception list.

Step 3. Open Spotify desktop app. Under "Settings", turn the option "Show unavailable songs in playlists" on.

On the Mobile App:

On cellphone, go to "Settings" > "Cellular". Then scroll down and turn Spotify app on.

Solution 2. Check VPN Network

In most cases, the greyed out songs could be caused by country restriction as they are not supported in specific areas. To solve the problem, you may check whether there's something wrong with the VPN connection on your computer or smartphone.

Step 1. If you are using some paid VPN services, make sure it's not expired yet. Otherwise you should renew it in order to keep using the network.

Step 2. If the VPN works just fine, make sure it's connected to American or European servers, as Spotify streaming music is fully supported in most of America and Europe.

Step 3. If that doesn't help, you may change to another VPN service for a try.

Solution 3. Clear Spotify Cache or Reinstall Spotify Program

Sometime the bug on Spotify will cause Spotify songs grey out. In this case, you could try to remove the Spotify program from your device and reinstall it to your device again. Otherwise, when your mobile device is occupied by a large number of caches, your mobile device cannot automatically load your songs on Spotify, which make songs grey out on Spotify. For solving this issue, you could try to clear Spotify cache or delete greyed out songs on Spotify, then collect those greyed out songs on Spotify.

Solution 4. Download Spotify Songs for Playing Offline

As the Spotify greyed out songs have a lot to do with the network connection, it would be better if you could download Spotify songs so you can listen to Spotify music offline anywhere even without the network connection.

For Premium members, you can easily save music from Spotify for listening in the offline mode. However, for Free users, you could use a third-party downloader for Spotify like TunesKit Spotify Music Converter to extract any songs or playlists from Spotify to plain audio formats with the lossless audio quality. It can work well for both Free and Premium users as well as let you personalize your Spotify music.

spotify music converter

Key Features of TunesKit Spotify Music Downloader

  • Download tracks and playlists from Spotify without premium subscription
  • Remove DRM protection from Spotify podcasts, tracks, albums or playlist
  • Convert Spotify podcasts, songs, album, and playlist to plain audio formats
  • Work at 5× faster speed and preserve original audio quality and ID3 tags
Download Download

Simply have a try of the trial version of TunesKit Spotify Music Converter and start downloading Spotify songs offline with the following steps:

Step 1Drag Spotify tracks into Spotify Converter

add spotify music to tuneskit

Run TunesKit Spotify Music Converter on your computer. After it loads Spotify app, log into your Spotify account and browse the store to find any song or playlist you want to download from Spotify. Then drag and drop it from Spotify to the downloading window of TunesKit.

Step 2Configure the output audio profile

set output files

Click the “Preferences” option under the “Menu” within TunesKit software to select the output audio formats, including MP3, AAC, WAV, FLAC, M4A, and M4B. You can also adjust other audio parameters like codec, bit rate, and sample rate.

Step 3Extract music from Spotify offline

download spotify songs

Go back to the main interface of TunesKit software and start to download music from Spotify by clicking the “Convert” button. After the conversion, click on the “Converted” icon to browse the well downloaded tracks or playlists.


The above is all the solutions on how to listen to greyed out songs on Spotify again. You need to know where your problem is, then you could choose an appropriate way to fix Spotify songs grey out issue immediately. Among them, TunesKit Spotify Music Converter could be a great helper for fixing the problem.

With its help, you are able to share and transfer the offline Spotify songs to any device and player for playing, without worrying about the issues like VPN network or Internet connection any more. What’s more, you can play greyed out songs on Spotify even though those music tracks are not available in the library of Spotify.


is an amateur writer engaged in Tuneskit in 2013. He is a movie lover who write a lot of movie reviews for many websites and blogs.

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