Q: I just used the Facetime to contact with my friend and finally I was going to end the call, but the iPhone X became stuck on the screen. Could you please help me to fix this issue?
The above question is quoted from a website and there are also other people are seeking solutions to iPhone stuck on Facetime call ending. Facetime is a widely welcomed application for people to conduct video calling with their friends and family. Sometimes people make a call and the iPhone X Facetime call won't end, they would just wait the battery of iPhone to die out and restart by itself, which is indeed very annoying. To help you who are in this situation, 8 effective ways are offered in this article to get iPhone out of frozen Facetime calling screen.
Method 1: Fix iPhone stuck on Facetime call ending without data loss
A highly recommended way online to fix iPhone stuck on Facetime call ending is to use professional iOS system repair applications, to name a few, TunesKit iOS System Recovery. Apart from supporting various iOS devices like iPhone, iPad, iPod touch and Apple TV, it is able to deal with many different kinds of iOS problems such as iPhone stuck errors, iTunes errors, grey screen, Apple TV issues etc. Most importantly, it can work out the problem of iPhone stuck on the Facetime call ending without causing any data loss.
Follow the easily-operated steps below to make iPhone Facetime call ending work again with TunesKit iOS System Repair.
Step 1: Firstly, you have to double-click or right-click to launch TunesKit iOS System Recovery software. Then make your iPhone connected with the computer and wait till it's detected. Next, tap the "Start" button and choose the "Standard Mode". After selecting the device you've connected, put your device into DFU mode. After that, click "Next" button.
Step 2: Then the firmware package matched to your device will be downloaded. Before that, you have to check your device info. If all information is correct, click the "Download" and it will begin downloading and verifying the firmware.
Step 3: Click the "Repair" button after downloading the package and your iPhone will begin being fixed. Keep your device connected till the process is completed. Otherwise, the device might meet with other difficulties.
Method 2: Force restart iPhone X
There are also other alternatives to iPhone frozen at Facetime call ending such as force restarting the iPhone X. You just quickly hold and release the Volume up and Volume down buttons respectively, then long press the Power button until the Apple logo appears on the screen.
Method 3: Close iPhone X from settings
Similar to force restarting iPhone X, shutting down iPhone X from Settings is also worth trying. Go to Settings and click the General tab, then find the Shut Down option and hit it. At this time, your iPhone will restart automatically and then see if the iPhone still stays at the Facetime call ending interface.
Method 4: Reactivate Facetime
The above solution to resolve this problem is temporary. Next time when you end the Facetime call, the same trouble may occur again on iPhone. So you are suggested to turn the Facetime off and turn on it later. Head to Settings of iPhone, then go to Message > Send & Receive > Apple ID > Sign Out. Disable the Facetime button and activate it later.
Method 5: Reinstall the Facetime App
Well, here's the next advice when you are faced with iPhone X stuck on Facetime call ending. That is deleting the application and installing it again. You can long press the Facetime icon on the Home screen and click the cross icon shown to remove the application. Finally search the app in the App store to download it again.
Method 6: Reset network settings
If reinstalling the Facetime app doesn't help you to settle iPhone X Facetime call won't end matter, then you could check the network connection. This way is of not too much difficulty, but make sure your wi-fi performs normally before examining network settings.
Step 1: Open Settings and click General.
Step 2: Tap Reset button.
Step 3: Click Reset Network Settings.
Method 7: Reset all settings
If you realize here that the above methods aren't workable, you can try out resetting all of your iPhone settings. Yet this way will erase all data on the device, so make sure you have your data backup before the next steps.
Step 1: Tap Settings of iPhone.
Step 2: Click Reset button in General.
Step 3: Tap Reset All Settings.
Method 8: Restore iPhone X with iTunes
If nothing works, it's time to think about restoring your device through iTunes. Besides, this method will erase all data in your phone. The steps are as presented here.
Step 1: Launch iTunes and connect iPhone X to the computer with a USB cable.
Step 2: Now, tap the device icon at the top and hit Summary.
Step 3: Next click Restore iPhone and confirm the order from the popping-up message.
After restoring, your iPhone X may become normal with Facetime call ending performing well. If these fixes fail to make you get out of trouble, you can go to the nearest Apple store for reparation. And if you have any questions, you can give your comments below or cotact us.
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