[2021] Fix iPhone Keypad Not Working During Call

Posted by Brian Davis on Jul 6, 2021 6:32 PM
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Recently, many iPhone users told me that the iPhone keypad (also called dialpad) is not working during calls. It will be frustrating if we are unable to enter the prompt number. This issue is common among iPhone or iPad. It is a wise choice for us to prepare or learn some skills to protect our iPhone from losing the ability to enter numbers during calls. In today’s sharing, I would like to show some efficient ways for you about how to fix the iPhone keypad not working during calls.

keypad not working on iPhone during call

Fix 1. Reboot your iPhone
Fix 2. Tap the mute or audio button
Fix 3. Update your iOS system
Fix 4. Reset your iPhone to factory settings (data loss)
Fix 5. Use TunesKit iOS System Recovery to fix iPhone keypad not working during call (data lossless)
Summary

Fix 1: Reboot your iPhone

reboot your iphone

It is a simple way but always works. Try to reboot your iPhone to fix the iPhone dialpad not working during calls. Please use the corresponding way to reboot your iPhone.

iPhone 6s or earlier: Hold and press the Power button and the Home simultaneously. When the Apple logo appears, release the 2 buttons.

iPhone 7: Hold both the Volume Down button and the Power button simultaneously. When the Apple logo appears, release the 2 buttons.

iPhone 8 or later: Hold and quickly release the Volume Up button, hold and quickly release the Volume Down button, then press and hold the power button until the Apple logo appears.

Fix 2: Tap the mute or audio button

tap the mute or audio on calls

Tap the mute or audio button twice and then tap the keypad button to open the keyboard. Keep the loudspeaker opening also can be a nice choice.

Fix 3: Update your iOS system

As an iOS user, it is necessary for you to keep your iOS system in the latest system. Using outdated system versions may cause various problems. Hence, update your iOS system in time can enjoy the benefits such as the bugs fixed and new features. There are 2 ways for you to update your iOS system.

update your ios

The first way is to go to the Settings>General>Software Update>Download and Install Now.

The second way to update the iOS system is to use iTunes.

update ios by itunes

Connect your iPhone to iTunes via a working lightning cable. Wait until your iPhone is detected. Click the Update button to update your iOS system to the latest version.

Fix 4: Reset your iPhone to factory settings (data loss)

set your iphone factory settings

Though this way can fix most of the iPhone software issues, it will erase all of your user data. If the above methods are not working, try this method.

Go to General>Reset>Erase All Content and Settings. Please remember to back up your data before the operation.

Fix 5. Fix iPhone Keypad not working during call - TunesKit iOS System Recovery

When you read here, it means that you need a strong and effective way to fix your iPhone keypad not working during calls. Here, I recommend TunesKit iOS System Recovery for you. It is a professional iOS system recovery, which is ideal for solving iOS issues, such as iPad charging slow, iPhone yellow screen, iPhone Gboard not working. It contains no redundant features. Not only that. With the concise interface, though you know nothing about technical expertise, you can use TunesKit iOS System Recovery to fix your iPhone in several steps.

ios system recovery

Key Features of TunesKit iOS System Recovery

  • Fix iOS operating system issues
  • Two repairing modes: Standard Mode and Advanced Mode
  • Supports different iOS devices like iPhone,iPad and iPod
  • No need to worry about data loss
  • Concise and user-friendly interface
  • Fix iPhone keypad not working during call

Let’s see how to fix the iPhone keypad not working during calls.

Step 1 Connect your iPhone to computer

connect your ios device

Connect your iPhone to your computer with a lightning cable. Launch TunesKit iOS System Recovery and it will detect your iOS device automatically.

Step 2 Select a mode

select a mode

TunesKit iOS System Recovery offers you 2 modes to fix your iPhone dialpad not working during calls. One is Standard Mode. Standard Mode can fix common iOS system issues and cause no data loss. Normally, your issues can be fixed quickly via Standard Mode. If Standard Mode doesn't work, please try Advanced Mode. But it should be noted that Advanced Mode will erase all of your data. Back up your data can protect your personal information from losing.

Step 3 Download firmware package

download firmware package

Click Download button to download the firmware package, and then the fixing process will be started. Before downloading, pleases confirm that the information given is correct. Please correct it manually if the given information is wrong.

Step 4 Fix your iPhone keypad not working during call

fix your iphone

When the downloading process is finished, TunesKit iOS System Recovery will start to fix your iPhone keypad not working during calls. This issue will be fixed in several minutes.

Summary

It is unavoidable that our phones will meet some issues during daily use. The issues like the iPhone keypad not working during calls, iPhone notifications delayed, or zoom not working on iPad, etc., can be fixed quickly with TunesKit iOS System Recovery. What’s more, TunesKit iOS System Recovery supports both Win and Mac, and you can enjoy the best service at a low price.

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has covered tech and entertainment for over 10 years. He loves technology in all its forms.

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