8 Best Tips to Fix Instagram Stories Not Working

Posted by Brian Davis on Jul 2, 2020 3.02 PM
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iphone instagram stories not working

Q1: Is viewing other's Instagram stories not working right for anyone else? It started a few days ago but when I am watching Instagram stories only the first 2 or 3 views without a problem. But any after those don't load and just show the refresh button and it doesn't work. I either have to go to their page to view it or refresh my app until their store is 1st to 3rd in the lineup. I have no idea how to fix this and I tested it on another account and it seems to be working fine. —From Reddit
Q2: Please Help Instagram stories not working!!!—From Reddit


Instagram Stories has been popular with many users since its launch. Mobile portrait videos are more informative and immersive. The filters and stickers are also lively and fun, while the 24-hour timeliness adds freshness. However, just as the two questions above, more and more Instagram users will find the Instagram stories not working. To help you guys fix your problem successfully, we will list some effective tips below to help you fix your problem.

Tip 1. Restart your iPhone/ iPad
Tip 2. Check the Network Connection
Tip 3. Uninstall and Reinstall Instagram
Tip 4. Update Instagram to the Latest Version
Tip 5. Check the Date & Time Settings
Tip 6. Check the Storage Space and Clear the App Cache
Tip 7. Update iOS System on Your Devices
Tip 8. Fix Instagram Issues with iOS System Repair Tool—TunesKit

TIP 1. Restart Your iPhone/ iPad

In the normal circumstance, you can recover your phone back to normal by restarting your iPhone temporarily. Here are the detailed steps on restarting.

Step 1. Press the button to which the blue arrow points according to the picture below until your phone's interface appears a slider

restart iphone ways

Step 2. Drag the slider and wait for 30 seconds to turn off your phone.

Step 3. Press the button shown in the picture again to turn on your phone.

TIP 2. Check the Network Connection

If rebooting the device fails to fix the problem, try using Instagram over Wi-Fi and a mobile data connection to check if the problem is caused by a weak signal. If the network connection is very poor on your iPhone. You can go and change another Wi-Fi or try to reboot your data connection when it is not working properly.

TIP 3. Uninstall and Reinstall Instagram

If your problem still can't fix after restarting the device and checking the connection, try deleting and reinstalling Instagram

Step 1. Tap and hold the Instagram app icon on the home screen until it wobbles

Step 2. Tap the X on the application to delete it. Instagram will save your photos and profile information.

Step 3. Go to the App Store and reinstall Instagram, then log in with your account and password.

TIP 4. Update Instagram to the Latest Version

Step 1.Go to App Store and then tap on the 'Update' at the bottom of the page

Step 2.You can choose 'Update All' or scroll down to find the Instagram below and update it individually.

update instagram

TIP 5. Check the Date & Time Settings

You should also make sure that the time and date on your iPhone/ iPad are set correctly. Here are the detailed steps to correcting them.

Step 1. Go to 'Settings' > 'General' > 'Date & Time'

Step 2.Select your time zone

Step 3.Change the correct date and time

date and time

TIP 6. Check the Storage Space and Clear the App Cache

If your iPhone/ iPad space is insufficient, there will also cause some problems with the apps. Clearing the Instagram app cache shouldn't make any difference to loading Stories so it is worth trying.

Step 1. Go to 'Settings' > 'General'

Step 2. Click on 'iPhone Storage' to check how much space is left.

Step 3. Once all the storage and data has loaded, scroll down to find "Instagram." You should see the apps' total size.

iphone storage usage

TIP 7. Update iOS System on Your Devices

If the iOS system in your device hasn't been updated to the latest version, it will cause your devices to slow down and some programs don't work. So you need to update the iOS system to fix this problem.

Step 1. Go to 'Settings' > And find 'General'

Step 2. Then tap 'Software Update'

Step 3. Choose 'Install Now'

update ios system

Fix Instagram Issues with iOS System Repair Tool—TunesKit

If you have gone through all the above steps and still can't fix Instagram stories won't work, here I will recommend you to use the TunesKit iOS System Recovery software which can help you effectively fix more than 50+ iOS issues without any data loss and the complicated operation of backing up. It can fix many iOS issues like iPhone echo problems, iPhone safari not working, stuck on the white Apple logo, 'iPhone is disabled. Connect to iTunes' error, etc.

Download Download

In the next part, we will show you how to fix Instagram stories with TunesKit iOS System Recovery steps by steps.

Step 1Open TunesKit and Connect your iPhone with Computer

First, you need to open TunesKit on your computer. Then connect your phone with computer via a USB cable. After your phone has been detected by your computer, press 'Start'

connect iphone

Step 2Choose a repairing mode and Download firmware package

Here are two modes you can select. Standard Mode can solve the common iOS issues and repair the iOS system without data loss. And the Advanced Mode can fix more serious issues but it will erase all data on your phone. To fix Instagram stories issues, you should select Standard Mode first.

Select mode

Then you need to confirm your device info is correct and press "Download" to download the firmware package.

download firmware

Step 3Recover the iOS system

When recovering, make sure your iPhone keep connecting with your computer.

fix ios

TunesKit can fix all the iOS issues without any data loss. It also provides you the function one-click to enter/exit for free. It will also help you downgrade iOS and fix iTunes error like iTunes error 54, iTunes error 39.

The Bottom Line

Experiencing Instagram stories not working on iPhone/ iPad may hinder you from watching your friends' latest trends. These 8 top solutions are good to fix your problem. And tools like TunesKit iOS System Recovery are helpful when it comes to fixes without data loss. Try it for free!

Try it free Try it free


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has covered tech and entertainment for over 10 years. He loves technology in all its forms.

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