How to Return/Exchange Audible Books

By Adam Gorden Updated on December 26, 2023

exchange audible book

Books or audiobooks are both perfect to pass the time, but also can drain the wallet. While Book exchange can help book fans read more and spend less, Audible book exchange can do the same in the world of audiobook.

Among all the methos to save cost on audiobooks, it's hard not to mention book exchange or book return on Audible. However, when Audible book exchange seems to be a perfect feature for those regret on their previous choices on purchased titles, we'll start with some precautions to exchange audible book. Read slow.

Part 1. How Can I Return a Book on Audible?

Audible boasts a generous return policy, and as part of the Audible Premium Plus membership benefits, users receive free credits that can be used to purchase audiobooks. As long as your membership is active, you're allowed to explore new narrations or audiobooks labeled with "1 CREDIT," and take further chances without losing a credit or return titles purchased in error.

To make the most of Audible's return policy, ensure your Audible Premium Plus membership is in good standing. Here are the key points to consider:

  • Audible Account: Keep it awake! Make sure your Audible Plus or Premium Plus account is not napping - it needs to be active.
  • Timeframe: You've got time - 365 days, to be exact. Audible gives you a whole year to decide if an audiobook is a keeper or not. That's like having your own audiobook testing period.

Part 2. FAQs about Audible Books Return

Now, let's address some important considerations regarding the frequency and limitations of returns on Audible.

Q1:How often can I return titles on Audible?

A1:While the prospect of making returns is exciting, it's essential to be aware of Audible's policy. According to Audible's Customer Service, users can return up to 8 books every 6 months when the option is available online

Q2:How many titles can I return on Audible?

A2:Although Audible may not explicitly state the precise number of titles that can be returned, a limitation exists but may not be readily available. It's recommended to reach out to Audible's Customer Service for specific information on return limits.

Q3:Why can't I return a book on Audible?

A3:Audible maintains the right to monitor returns to prevent abusive use. This includes actions such as excessive returns, frequent return of titles after prolonged listening, or simultaneous returns of multiple titles. Users may receive an email notification from Audible if monitoring detects abuse, indicating that further returns won't be permitted.

Q4:What kinds of return will I receive on Audible?

A4:Audible ensures fairness in its refund process by aligning the reimbursement method with the original payment used for the purchase. This means:

buy now with 1 Credit

  • Credit to Credit: If you used your Audible credits to make the purchase, your refund will be credited back to your Audible account as credits.
  • Coupon to Coupon: In the case of using promotional coupons for the purchase, your refund will come back to you in the form of a new coupon.
  • Credit Card to Credit Card: For transactions made using a credit card, the refund will be processed back to the same credit card.

It's important to note that, specifically for credit card refunds, the processing time may take approximately 7 to 10 days.

Part 3. How to Return a Book on Audible for Desktop

Audible provides a convenient "Return" button that allows users to return or exchange purchased titles, whether using monthly-received credits or cash. Here's how to return a title on the Audible website:

  1. Start by heading to audible.com.
  2. Click on the "Sign In" button and enter your Audible account details to access the main interface.
  3. Look for the warm greeting, "Hi, [Your name]" (for example: Hi, Bella!).
  4. sign in Audible web

  5. Hover your mouse over it to reveal a hidden options menu, then select "Account Details."
  6. Audible Account Details

  7. Once in the Account page, find and click on "Purchase History" under your account name (e.g., Bella's Account) in the side menu.
  8. Purchase histroy on Audible

  9. In the "Purchase History" section, you'll see all your purchased titles. Click on "View" or "Orders placed in" at the column header to organize your titles.
  10. Additional options are available by clicking the Chevron icon next to View or Orders placed in:
    • For View options: Your Orders, Pre-orders, Membership Charges, and Refund History.
    • View

    • For Orders placed in options: Last 90 days, Last 180 days, Last 365 days, and 2023.
    • Orders placed in

  11. Note

      Audible exchanges are limited to titles purchased within 356 days. Use the "Orders placed in" option and select Last 356 days to check if a title is eligible for return.

  12. Spot the title you want to return and click "Return this title" next to it.
  13. Confirm your decision by clicking the "Confirm" button, and voila! Your Audible book has been successfully returned.

Part 4. How to Return a Book on Audible for Mobile

Returning an Audible book on mobile is quite similar to the desktop process, but with a few taps instead of clicks:

Note

    Ensure your mobile browser works well and can open the link to the desktop version of the Purchase History page.

  1. Visit https://www.audible.com/.
  2. Click the link above to access the Purchase History page.
  3. Choose and tap the book you wish to return.
  4. Tap "Return this title."
  5. Confirm your choice by tapping "Confirm."

Alternatively, you can use your mobile browser (Safari, Google Chrome, Firefox, etc.) for Audible returns:

  1. At the upper-left corner, tap the menu icon.
  2. Sign in with your Audible/Amazon credentials.
  3. Once signed in, tap the menu icon and your username.
  4. Scroll down and tap "Purchase History."
  5. audible mobile purchase history

  6. Select a title and tap "Return this title."
  7. Confirm your decision by tapping "Confirm."

And just like that, your Audible book is returned, no matter if you're on desktop or mobile!

Part 5. How to Keep Your Audible Books Forever

As stated, chances are that Audible won't let existing Audible Premium Plus users exchange Audible books once marked as "abuses the rules". To have more control of the Audible membership, we recommend converting Audible books in AA/AAX into MP3s for keeping forever.

If there's a collection of AA/AAX files, it doesn't matter even the Audible membership has been cancelled because ViWizard Audible Converter still let Audible users convert them into MP3s.

cancel audible membership
How to Cancel Audible Subscription and Keep Your Books

How to cancel Audible membership on mobile and web? Check here to find out how and some precautions!

audible audiobook converter

Key Features of ViWizard Audible Audiobook Converter

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  • Convert Audible audiobook to unprotected audio formats like MP3
  • Split Audible book into several smaller segments by chapter or by time
  • Support playing Audible audiobooks on any device or media player
  • Handle the conversion of Audible audiobooks up to 100× faster speed

How to Convert Downloaded Audible Audiobooks with ViWizard

Step 1Import Audible AA/AAX Files

add audible audiobooks

Click the Download button to install ViWizard Audible Converter either for Windows or Mac. Launch it and click the Add Files button. In the pop-up window, navigate to the location to browse and select downloaded AA/AAX files to import to ViWizard.

Step 2Set the Output Format

choose output format

Back to the main interface and click on the Format tab at the bottom. In the Format Settings window, set the output format to MP3. Make sure to click OK to save this change.

Step 3Convert Audible Audiobooks

download audible audiobooks

Click the Convert button to let ViWizard Audible start converting all the added audiobooks into MP3 at a 100x speed. Once the conversion completes, click on the Converted menu at the top to browse all the converted MP3s.

Conclusion

Making Audible book exchange will stop Audible Premium Plus members from breaking the bank. Thanks to ViWizard Audible Converter's services, the AA/AAX files of Audible audiobooks can be converted into MP3 is decresing consumption. Give it a shot!

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