Apple Music Won't Play Songs on iPhone? Fixed!

Posted by Adam Gorden on Apr 15, 2019 5:24 PM.
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fix apple music not playing on iphone

Sometimes back I almost knocked my iPhone against the wall. Not that I was angry with someone, but I couldn’t enjoy my favorite tracks. It was frustrating and inconveniencing. Each time I tried to access my music files, there was a popping notification or rather message reading “Item Not Available! This item can’t be played”. For some reason I thought the issue was very complicated, I took it upon myself to research on how to fix the "Apple Music won't play songs" problem. It has also come to my attention that quite a number of iPhone users are experiencing the same problem. Well, this article will provide you with an insight into the probable causes and the top 10 well-researched tips on how to fix the issue easily.

Possible Reasons Why Your Apple Music won't Play Songs on iPhone

• Recent iOS update

• Syncing an iPhone

• Trying Apple Music for the free three months

Among the above reasons, syncing is dominantly the main reason. Songs purchased from iTunes will grey out. Each time you try playing the music, they will be omitted from your playing list. Well, here are some tips on how to fix the problem.

Solution 1. Make Sure Your Apple Music Subscription Is Active

This may seem so obvious but making sure that your music subscription is active is a crucial step to solving this problem. There may be chances that your subscription is expired or someone accessed and canceled it. So, how do you check your subscription status?

check apple music subscription

Step 1. Go to Settings and proceed on your name at the top of the screen. Tap iTunes & App Store -> Apple ID.

Step 2. Click View Apple ID and use your passcode, biometric ID, or Face ID to access. Finally, scroll down and tap Subscriptions. Here you’ll see the current status of your Apple Music subscription.

Solution 2. Close and Reopen Music App

Apple Music not playing may be a temporary problem and can be easily solved by rebooting the music application. It is the most common trick used to fix software glitch on iOS OS. How do you go about it?

reopen music app

For iPhone 8 and earlier models, open the app switcher. After that, double-tap the Home button and then drag the Music app up and off the top of the screen.

For iPhone X, open the app switcher from swiping up from the bottom to the center of the screen Hold your finger in the center of the screen for around two seconds, the app switcher will emerge. Press and hold the Music app until a red minus button appears in its upper left corner. Here, you can either tap that red minus option or swipe the Music app up and off the display.

Solution 3. Enable iCloud Music Library

enable icloud music library

Always make sure that your iCloud Music Library is working/ enabled. This is to ensure that you can access your music library from the Apple Music application. It may be the main reason why your Apple Music won't play songs. Simply Go to the Settings menu, proceed to Music and drag the switch to your right hand to turn on iCloud Music Library. It will turn green.

Solution 4. Enable Automatic Music Downloads

turn on apple music downloads

In case that you have new song additions on your Apple Music account, it vital that you turn on the automatic music downloads. To effect this, you are required to open the settings menu and then proceed to click Apple ID at the top of the list. Go ahead to click on iTunes & App store and the switch next to music. It will turn green.

Solution 5. Restart Your iPhone

If at this point nothing has worked, you can proceed to restart your iPhone. It is a common fixing method for temporary glitches on iPhone. It will give all application a fresh start, i.e. including the Apple Music application.

To reboot your iPhone, you are required to press and hold the power button and then slide to power off on the screen. Drag the power icon to your right to shut down. The procedure is a little different for iPhone X. Here you should simultaneously press and hold the side button and the volume down button and then swipe to power off on display.

Solution 6. Update iTunes & Your iPhone

If the Apple Music is still not working after rebooting your iPhone, you can proceed to resolve the issue through updating iTunes and iPhone. Proceed to check for iTunes updates on your iPhone. Typically, Apple does frequently release iTunes and iPhone updates to enhance their services and at the same time help resolve application issues. So how do you check for iTunes updates?

When using mac; open the app store and click on the updates tab. If updates are available click on the update notification.

To update iPhone, go to the setting menu, proceed to general then scroll to software updates and click on download and install. Install updates if available. It will help fix the Apple Music not playing headache.

Solution 7. Re-sync iPhone to iTunes

sync iphone to itunes

After updating your iTunes, you can now try to re-sync your iPhone to iTunes. At this point, we are hoping that the iTunes issue that was deterring Apple Music from playing. To re-sync, plug your iPhone into your computer using USB and open iTunes. The sync is usually automated and will start as soon as you plug. If it does not automatically sync, click on the phone button on the left-hand corner of iTunes then hit sync.

Solution 8. Check Apple Music Servers

You may consider checking the Apple serves to establish whether they are down. The situation usually is rare. It only happens when Apple Music is under maintenance. If you notice a green circle near the Apple Music app, then it means that the servers are up and effective.

Solution 9. Troubleshoot Wi-Fi and Cellular Data

Streaming songs on Apple Music you must have wireless or cellular data internet connection. If you notice any problems with the connections, you can factory reset your iPhone network settings. Make sure you write down the passwords before doing the reset.

Solution 10. Restore to DFU Mode

It should always be the last option to solve the problem. DFU restore erases all the codes on your iPhone.

The Bottom Line

The above procedure will help resolve the ‘Apple Music won't play songs' issue, and you can now continue listening to your favorite tracks on Apple music. In order to prevent such issue from happening again in the future, you are highly suggested to make a backup of Apple Music library on your iPhone. In this case, the program like TunesKit Apple Music Converter will be great assistant as it can easily remove DRM from Apple Music and then download the songs onto your iPhone as MP3 or other common formats. Thanks to this tool, you will be able to enjoy any Apple Music track without any problem on iPhone and other popular devices.

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is an experienced writer of TunesKit who is obessing about tech, movie and software.

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